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The benefits of effective listening
What are the importance of active listening
How emotional intelligence is important for effective communication
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Recommended: The benefits of effective listening
Active listening is a form of communication skill that allows people to understand, comprehend, and have compassion for each other. To be a good listener, one must “actively process information, make pertinent comments, and ask relevant questions” (Brent and Anderson 123). The person must make a conscious effort to hear not only the words that another person is saying but, more importantly, try to understand the complete message being sent. One must be engaged in the conversation, avoiding listening barriers such as premature judgment, biases and prejudices, physical and mental distractions, and lack of appropriate focus. This allows for improved relationships, problem resolution, increased cooperation, and intimacy building.
A political
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It started out as a political conversation which turned into a full blow argument about me not listening to her. I had to pull the reigns back on the conversation, otherwise we would be going to bed angry at each other. I knew I had to either end the conversation or just make her think she was correct. After all, a happy wife is a happy life right? In this case, active listening is important in all situations where people are communicating with each other. According to the National Communication Association, “effective communication is critical to achieving high quality personal relationships” (36). Listening is an emotional skill that is a lot harder than engaging in counter-complaints when your partner lists her/his complaints. It is best to be aware of your intentions and why the relationship is important to you. You must show that you are engaged and interested in what your partner has to say. It entails paying attention to your own and your partner's body language. Eye contact is especially important to show you care. Reading your partner's body language can give you clues as to how she/he feels. When my mind was wandering, my facial expressions started to show. I gave my wife almost a blank stare which she noticed almost instantly. She was able to gauge that I was no longer paying attention to what she had to say. I was hearing her talk but did not comprehend what noises were coming out of her
Nonverbal communication is so important to pick up on in a relationship because it brings light to opinions and thought that are not voiced. I noticed this concept in the first kiss scene. In this scene, Alex Hitchens is trying to teach his client, Albert Brennaman, how to properly handle a “first kiss” situation. Hitch teaches Albert all the in’s and out’s of what is going on in a woman's head when she is being walked to the door after a date. He states that, “8/10 women believe that the first kiss will tell them everything they need to know about a relationship.” He also talks in depth about what certain actions made by the woman should mean to the man, such as what she does with her keys. Hitch says that if she fiddles with her keys, she wants to kiss & that if she immediately opens her door, then she doesn't want a
A woman may use “listener noises” such as “Uh huh” to let you know that she is listening. Men tend to prefer to sit quietly and focus on what is being said. Men tend to interpret the woman’s conversation noises as interruptions and may become annoyed, according to Deborah Tannen. Deborah Tannen also states that most women often prefer talking while sitting or standing in a group of people where everyone is face-to-face. Most men prefer talking shoulder-to-shoulder. A woman might use gestures, facial expressions, and incline her head and shrug her shoulders during the conversation. A man usually prefers a relaxed pose; they prefer to keep the body language and facial expressions more contained. These are the reasons why miscommunication can occur between men and women. Here is an example by Deborah Tannen: A college student was frustrated because whenever she told her boyfriend she wanted to talk he would lie down on the floor, close his eyes and put his arm over his face. To her, this not-so-subtle sign meant he wasn't listening. But he insisted he was listening, even harder than he would if he was looking directly at her. Lying down simply kept him from looking around the room so he could concentrate (Tannen,1990). Now, in order to solve these types of miscommunications, we need to learn to understand each other and our
In the book, Reconcilable Differences, the authors explained, “While we typically think of communication as meaning how we talk or how our partners talk, there is another important part of communication to consider: how we and our partners listen” (Christensen et al. 249). When we completely listen to what our partner is saying, we can totally connect to our own needs and emotions. Listening gives us an opportunity to truly understand what the issue is about and makes it easier for others to actually hear us. Based on my interview I conducted, about 100% women stated that their partners could hear them but never actually listen to what they were trying to say, nor understand how they feel about the issue. Also, improving our non-verbal communication, like eye-contact, facial expression, gesture or posture, can help resolve conflicts between couples. The author of Diagnosis: Married emphasizes, “Communication, either verbal or non-verbal, is the most important element in any relationship” (Dawson 1). These non-verbal signals may help us figure out the root of the problem. A good example is whenever I feel upset about laundry, my husband would notice the way I roll my eyes and shake my head while I’m sorting the clothes. At that point, he knows that I am tired and need his
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
According to listening expert and researcher Dr. Ralph Nichols "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening as Nichols points out is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Although critically important in everyday and professional affairs the specific skill of effectively listening unfortunately is lacking in most people. The ability to listen effectively significantly impacts all relationships be it professional, personal or social. The prevailing issue with effective listening however is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener.
Communication is important in relationships as it allows us to share interests, aspirations and concerns, to support each other, to organize our lives and make decisions. Communication is not only verbal, listening is a huge part of effective communication. It’s important to understand your partner’s form of communicating and valuing their opinion. We all have different ways of to communicate and have different communication styles. For example, one partner may ask the other what they would like for dinner.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Surprise! Eye contact is a sign that you happen to be a great listener! Now what has the eye got to do with listening? When you keep eye contact with the person you are talking to it indicates that you are focused and paying attention. It means that you are actually listening to what the person has to say. That is where the saying "Don't just listen with your ears" comes from. So "listen" more than talk, everyone loves a good listener especially the opposite gender!
In applying the skills to a case scenario, I found it difficult to focus and use my active listening skills. I do know that in an ideal situation, I will more than likely be one on one with my client and will generally conduct the interview in a quieter atmosphere, allowing me to focus better on what the client discloses. However, with continuous practice I believe I will be able to overcome becoming distracted by background noises.
Communication is important in relationships as it allows us to share our interest, concerns, support each other; organize our lives and make decisions; and it allows us to work together. Effective communication is based on the way we talk and listen, how we respond and our body language. We can all learn how to improve the way we communicate.
Look Into Each Other's Eyes More It's interesting that the more we get to know someone, the less we make eye contact when we talk. But when we meet someone, all we can do is stare into their eyes. The eyes give a lot of information about how someone is feeling, what they are thinking, and what their intentions are, so you can gain a lot of insight by staring into your spouse's eyes. Eye contact also helps to create a bond between two people.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
Most of the time people joke and say “Stop reading my mind “or “ Get out of my head” but being able to tell what the other person is thinking or communicating without talking is very possible, some are just better at it than others. With love you get to submerge yourself into another person fully and completely, you wish for nothing more than to spend all your time together and know all there is to know about your significant other. You may not be able to tell what you’re significant other is thinking 300 miles away but certainly when you’re right next to each other you can whether through body language, facial expressions or just a deep passionate connection telepathy between significant others or anyone in love is possible.
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.