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Review of literature on patient satisfaction in hospitals
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In today’s economy the main goal of any hospital, community clinic or provider is to have financial viability to be able to produce enough revenue (Koleda & Oganisjana, 2015) to meet debts obligations, operating payments and if it’s possible to allow for development while maintaining quality care services to all patients. Accounting is the act to record of financial transactions to be able to present this information in various reports and analyzes. Finance is the actual management of the money. The good use of finance and accounting opens the possibility of financial viability. Meaning that the two working together and with a good administrator knowledgeable of their work will provide good results. Financial viability in healthcare is reached …show more content…
Good employees can become trustworthy and therefore provide outstanding services to the facility. A good group of staff members will be knowledgeable and with enough experience (Otte, 2006) to handle any situation. Being proactive in times of needs also very important. The accuracy and transparency that an employee has in his or her work is also essential for the well-being of the hospital. From they’re behaviors, the reputation of a hospital can get better or worse. Not only the overall reputation but also the actual financial stability of it can depend on the doing things right and this will only come from good employees.
In a hospital setting the accounting department is responsible for preparing financial statements, maintain general ledger, pay bills, bill patients, payroll cost accounting financial analysis and among many other functions. Accountants main duties are to record, track and report financial transactions. In this department, it is not only important but essential for employers to hire the right candidates that are able to fulfill expectations and that know what they are
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Patients are the ones that give business to a facility. If the hospital is able to provide an outstanding service each time a patient goes to utilize any services, the probability of them coming back is very high and the word of mouth in regarding good services will also bring more patients to a facility. This will mean more business, more compensations and more probability for the hospital to continue its business and hopefully expand. Patients revenue has the potential to boots the facility profitability and make its equity grow. This is why it is so important for a facility to focus in the provision of patient care because at the end, this is crucial to generate higher incomes and to remain financially viable to maintain and expand the hospital or
The purpose of financial measurement in healthcare is to provide the community with the services it needs, at a clinically acceptable level of quality, at a publicly responsive level of amenity, at the least possible cost. This is done by providing healthcare finance managers with accounting and finance information to help accomplish the purpose of the organization (Nowicki, 2015). When making accounting decisions about budgeting and inventory control, an understanding of economics, statistics, and operations research is needed. Major Financial Measures
The revenue of the healthcare industry unlike any other depends on the inpatient occupancy or ALOS(average length of stay), the volume of outpatient visits and procedures, the services ordered for the inpatients and outpatient. For CHS the majority of its revenue comes from Managed care and other insurers ( apart from govt. insurance) with 54.5%, after which comes the gover...
Why is it so important that healthcare executives adhere to a professional code of ethics?
Health care professionals want to promote health and relieve human suffering. When people go to a hospital they are expecting to get the best care possible. Patients put their trust in the employees of any medical facility as they seeking help from you. Nurses like Justin is not giving the best care to his patients by forgetting to give medications and not following through on orders. When Justin forgets such things he is putting the patients’ health
Medical Administrative Assistants have numerous of duties in an office setting. Medical Administrative Assistants can get a job in a doctor office or a hospital. Medical Assistants work more in the front of office and hospital assisting patients and checking them in. By knowing some Medical Assistants I know some of their duties are: scheduling patients, greeting patients, doing paper work, handling insurance problems or statements, and also supervising entry. Medical Administrative Assistants may be asked to do take the patient height or blood pressure. Medical assistants are sometime asked to buy the medical equipment needed in the office. When needed they may also work as the office manager. They conduct the doctor's schedule and type letters and bills (Occupational Outlook Handbook). Accounting has an enormous role in this field such as handling the insurance procedures and billing statements. Billing statements are responsibilities that a patient has gathered overtime. Having a great attitude is very much needed as a medical assistant because that job is in the customer service field. It is the medical assistant’s duty to take care of the fees in a medical facility therefore, knowing how to do accounting is a must know. Some of the duties involve collecting payments from the patient, tracking records of all the payments collected and filing forms out to take action against patients that have not made payments in a long time or just none at all that is why accounting is very important in this job. Accounting is recording financial relations, storing, organizing, retrieving, and presenting information in numerous reports which all goes back to one of the duties of a medical administration assis...
...rking in the hospitals all across the nation, and employing confident employees to those positions will make a large impact on how well people are treated in medical facilities. Every nurse should follow procedure and focus on the job at hand—healing people.
As early as the 1990’s, outpatient care only made up for 10 to 15% of a hospital’s total profits, compared to inpatient care. Since the start of the twenty-first century, this figure has increased to approximately 60%. This shift in healthcare has been occurring in different medical organizations such as university medical centers, local hospitals, for-profit chains, and not-for-profit suppliers. The increase in outpatient services compared to inpatient has been showing no indication of slowing down. The main reason for the development in outpatient care is because of all the medical advancements in techniques and technology that allow for patients to be treated less invasively. Health care organizations are now being compensated in a way that puts emphasis on both the quality and the total care of the patient. Even though these organizations are achieving exceptional ambulatory performance in a manner that improves health and patient experience, cost is vital to future health system success.
Hospital leaders say any profits earned support their mission of carrying for all patients, wealthy and poor, and they need to pay competitive salaries to attract and retain talented physicians, and nurses to be competitive. A nonprofit hospital does benefit the community they serve. One of those benefits is the charity care, the free care they provide to the uninsured, or the amount of a bill that is written off because of the patient’s inability to pay their bills (Pan, 2013, p. 681).
The future of healthcare is not immune to challenging business conditions despite the optimism of some people (Van
Accounting is basically a service activity. Its purpose is to provide quantitative information that principally used by the managers, investors, tax authorities, and other decision makers to make the financial decisions within companies, organizations, and public agencies. Accounting is also widely known as the “language of business.” An accountant measures, communicates, and interprets financial activities. They prepare financial statements or reports for individuals, businesses, government agencies, or other non-profit organizations. They use the accounting systems to categorize the expenses and income to the typical groups. They also keep tract of the money received or paid out to see if the transactions are accurate and complete. Accountants are familiar with the computer operation. They use the computer...
Introduction Nurses are caring individuals who does not discriminate people either because of their race, ethnicity, religion, gender, and disability. Nowadays, there are many students with disabilities (SWD) who are admitted to nursing programs. Schools are expected to provide accommodations to support the SWD in achieving their goals and become a competent nurse. This author will discuss social, legal, and ethical factors that affects testing in nursing education involving SWD.
An accountant makes sure that the Nation’s firms are run efficiently, the public records are kept accurately, and that taxes are paid properly and on time (“Accountants and Auditors”). Accounting is the study of how a business tracks their income, assets, expenses, and many other things for a period of time. They also do many other things like quality management, tax strategy, and health care benefits management (“Welcome to Careers in Accounting”). An accountant is crucial to the success of a business, without one the business tends to fail.
The purpose of this document is to describe the nature, purpose and scope of accounting and it deliberately explains the details of each category in accounting. Accounting involves in preparing financial documents of an entity by analyzing, verifying, and reporting this records. It emphasizes its major characteristic role in field of banking and finance, with a mixture of supportive sub topics.
Accounting dates back as far as first centuries, is the language of business. As everything has gone through many changes, accounting has also changed many times through out the centuries. It went from the use of abacus to the most advanced softwares, and computers. With these drastic improvements nowadays accounting, financial accounting and management are facing big challenges. From the presentation of the reports to communication to the users, investors, and owners, the accounting field has gained totally a new shape from two decades ago. Today with the dynamic change in every aspect of life, the accounting field has to act fast and be able to adapt these new changes and challenges in order to survive.
Accounting is a very important term to our modern society. It is the career for men and women who at the start have their eyes set on top positions in industry, management, government, and general business. Accounting is a basic need of every businessman, from the operator of a filling station to the government of the United States. It's so important to our society. None of the business organization can operate without is. They are there-somewhere-in every business. In small business, people use pen, ink and skill keep the records. In large business, modern accounting machines are used to operate. Men and women are directing these machines in the accounting process. Wise businessmen enter business must have some accounting knowledge.