1.1 Explain How A Working Relationship Is Different From A Personal Relationship

The role of health and social care worker

1.1 Explain how a working relationship is different from a personal relationship
A care worker has a professional duty of care to the individual they are supporting this kind of relationship is different to a personal relationship that exist between ones family and friends. An employer policy and procedure or working code of conduct serves as the guide line for working relationship.
Care worker are expected to strictly have a working relationship with the service user. They are expected to be reliable and dependable likewise be honest and trustworthy and fully adhere to the company policies and procedure in respect of their duty to the service user as well they are not allow to form inappropriate

intimate relationship with the client and not to discriminate under any circumstances. Confidential information are to be respected and protected.
Personal relationships are informal relationship with family and friends which involve regular sharing of support, feelings, gift and attached with emotions. This kind of relation is different from a working relationship in all aspects.
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1.2 describe different working relationship in health and social care setting
Working as a care worker involve meeting and working with other professional in health and social setting, these set of people includes Doctors, Nurses, Occupational therapist, welfare benefit advisor etc. The health and Social care setting can be divided into three types namely the administration which are involve in the daily paper work to ensure a smooth working, policy making which dealt with everything concerning the law and public sectors and the hands staff that will implement the policy and procedure on daily basis.

2.1 Describe why it is important to adhere to the agreed scope of the job role
Due to the nature of the care job which involves individual health and well being, this make it vital to adhere to scope of the job role because it will help to work professionally and safely if the job role is not adhere to it could lead to error or mistake that can be harmful to the service user, co-workers as well as self.

It can also affect the smooth working environment for everyone involved. When job role is adhere to it prevent care worker from doing what they are not trained to do and help them to provide adequate and quality care responsibly to the users.
3.1 explain why it is important to work in partnership with others
Working in partnership with others that are involved in a client will enable the care worker to know the right care to provide for the clients. These professional like dietician, social worker doctors etc can give vital information relating to the client care plan that could help to give excellent care for instance a dietician will have a better idea of food and drinks that can be nutritional to the well being of the client. Likewise this include the family, friends and the clients advocate, these set of people can as well give useful information to support being that they are part of the client’s life and know what is best for

them.

3.3 Identify skills and approach needed for resolving conflicts:
In any work environment, conflict are bound to happen this could be because of misunderstanding so in order to resolve conflict listening skills and calmness is required. It important when resolving conflict to pay attention to verbal and non verbal communication of the individuals involved in the conflict as well remain neutral and not be biased to be able to offer compromise that will be acceptable by both parties.