Verizon Communications Inc. is a worldwide broadband and telecommunication company based in Manhattan-New York, and one of the founders of Dow Jones Industrial Average. It was founded on 1983 as Bell Atlantic then it merged with GTE and became Verizon on 2000, they are now performing with power force of 180,000 dedicated employees around the globe achieving revenue of US$ 120.6 billion on 2013 with net income of $815 million with $137.29 billion capital [1]. Verizon is following AA1000 APS (2008) standard and ISO26000 principals.
Compliance with Laws and Regulations
Verizon is a centralized company that is able to solve all types of requests from local, state, county and federal law enforcement nationwide. The Verizon Wireless LERT is committed to respond to all lawful process for customer and business information. The company also helps law enforcement personnel and members of the legal community in a proper, professional and knowledgeable manner while maintaining the privacy and security of all business and customer information. In addition, it also provides informational presentations for law enforcement associations and committees to further demonstrate our relevance and support of public safety.
Its company’s security control center is responsible for provides electronic surveillance assistance to law enforcement for lawful interception of wire, oral and electronic communications. It also committed to help with Public Safety Answering Points (PSAPs) and law enforcement with 911 and life threatening emergency assistance. Verizon Privacy Policy provides that the company does not disclose any type of its customer’s account information or information necessary to identify a subscriber except under certain specific circumst...
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... are also in the top 100 of the U.S 500 ranking companies, Verizon is included on the Maplecroft Climate Innovation Index, they are also included in FTSE4Good Index, Ethibel Sustainability Index and Calvert Large Cap Value Fund [10].
Conclusion:
Verizon represented itself as the second largest telecommunication company in U.S. with various employee development plans and programs and supportive strategy towards students, community and environment. Verizon implemented Corporate Social Responsibility concepts in most of their sectors as a procedure to reach the rank they are having now. Their transparency towards their investors and shareholders guaranteed them access to funding in time of need. However, after deep search about Verizon it shows that there are some gaps in their system, which lead them to some lawsuit such as tax evasion, sexual harassments and racism.
Imagine if nobody had a cellphone in today’s world. That’s why today everybody has some form of a cellphone contract with the four major companies (AT&T, Sprint, Verizon or T-Mobile) or a less know cellphone provider. AT&T and Verizon Wireless provide more than the other two major companies.
AT&T’s roots stretches all the way back to 1875, when Alexander Graham Bell created the first telephone. The main reason AT&T was created was to exploit the creation of the telephone. AT&T became a parent company to the Bell system, which was a phone company monopoly. They created a long distance telephone network that went from New York to Chicago and then on to San Francisco. Then in 1984 AT&T split into eight different phone companies. They built out to Denver in 1899 and then they hit a rough patch, the signal wasn’t too strong. Luckily, AT&T created the first practical electrical amplifier in 1913. And this made transcontinental communication possible. Bell’s patent expired in 1894 and only Bell telephone could only legally operate in the U.S. The number of telephones grew as phone wires spread across the nation, there where about 3,317,000 phones. The only downside to this early story is that, only phones with the same phone company could contact each other, this was being fixed in 1913. In 1925 there was a new president, Walter Gifford, he sold International Western Electrical Company to the ITT for 33 million to make AT&T universal. In January 1, 1984 was changed and revitalized, it no longer was the bell system. It had a new global icon, as you see today. IN 1984 AT&T carried around 37.5 million calls a day. CEO, Robert Allen, announced that on Septemb...
AT&T 27.1%, Verizon 26.3%, Sprint-Nextel 23.6%, Other 11.9%, T-mobile 11.1%. Source Forrester Research December 2007.
Sprint Corporation was established in 1899 as a holding company named Brown Telephone Ltd. It changed the name to Sprint in 1989 after filing for bankruptcy. Since then, the company has grown steadily during the 1970s and 1980s to become one of the largest independent telephone providers in the United States. The company distributes wireless and wireline communication products and services locally and internationally. It provides wide range products and services to more than 50 states through its subsidiaries like Virgin Mobile and Boost Mobile. Today, Sprint is among the largest telecommunication companies in the United States serving more than 54 million people each year. Sprint Corporation is a telecommunication operator of both residential and business customers. It serves individuals, organizations and the government by offering solutions to communication service. Sprint operates in two divisions; Sprint PCS and Sprint FON. The Sprint FON is a fixed-line provider comprising of the global market, local division, and wholesale distribution of products and services. On the other hand, the PCS involves a 100% digital wireless communication service. Through these divisions, the company offers long-distance, local and wireless communication
I’ve had Verizon has our wireless carrier since the first day I had a cell phone and have never had any problems with the service territory unlike my husbands work cell-phone which is through AT & T. Verizon is moving away from all the fees charged and focusing on becoming more relationship – based company, one of the new strategies implemented was to send their e-bill customers emails letting them know if there’s a better plan that would work better for them based on pricing and usage even if it meant saving money and costing less than the current plan they have (Tehrani, 2006). One of Verizon’s CRM strategies is to be proactive approach with their customers by enhancing services, improving devices and raising the level of service (Tehrani,
Verizon offers two types of services, one is the wireless, the other wireline. Both segments have bundles of products and services offered to customers that are both for profitability and to be helpful to customers. For example, wireless services are offered with data packages, insurances and mobile protection. They also offer a payment plan for devices. The wireline packages include phone, cable and internet. They offer many different things in their bundles, including long distance different data speeds and cable services, where TiVo, FiOS and DirectTV come into play. It is stated for wireless services that revenue for this is billed one month in advanced and recognized when earned. Equipment sales revenue is recognized when the products are delivered to the customer. For wireline services, generally revenue is based upon useage of it’s network and facilities and contract fees. Usually this amount is fixed, but charges occur for overages. Again, billing services are for a month in advance and recognized when earned. This system works because the money for the services is already there for the next month. It can continue services for customers, even if the customer may fall behind a payment, although there are late charges assumed if this
Verizon Wireless is a highly recognized cellular phone service provider that has a 10 year (2014-2024) agreement to be the title sponsor of the INDYCAR Series. Verizon also continues to sponsor the Verizon P1 Award, which is presented to the Verizon INDYCAR Series pole winner in each race; a partnership that started in 2010. With this sponsorship Verizon has agreed to execute and cultivate programs to benefit fans, the series, teams, commercial partners and race venues. This contract also includes major network coverage upgrades to the Indianapolis Motor Speedway with the Project 100 initiative; equipment enhancements to INDYCAR Race Control; the addition of pit lane monitors; and superior connectivity for race fans at each race track.
Telecommunications gained mainstream attention in the early 90’s; however the initial key market was business men and women, who used their phones whilst being on the move and so allowing them to communicate with their companies with ease. Though in the modern era, telecommunication went through segmentation in the market trends, and now in this day and age it would be difficult to find someone who does not own some form of mobile technology. Many phone providers battle to provide the best service for their customers (Figure 1).
The corporate social responsibility is a commitment by a business to contribute to economic development while improving the quality of life for employees and their families’ as-well as contributing to the society. Walmart is a well-known company that offers customers the items they want and need at a low cost, with nearly 4,000 stores in the United States. According to the Fortune 500, Walmart was ranked number 1 in 2015. Just like any other superstore Walmart needs to continue the use of social responsibility by recreating a relationship between business and the community especially if they want to dominate the competition in 2016. The use of sustainability, strategic philanthropy, causing market, shared values, stakeholders and global perspective will help readers understand the purpose of social responsibilities in the corporate world.
Verizon Innovation Program works with companies of all sizes to bring their nontraditional connected solutions to market. The program is open to mid-stage innovators and startups who want to integrate the power of our 4G LTE technology on an existing wireless
Would Verizon be interested in the strategic alliance with Google? We say, “Yes, Verizon is interested in our office.” If Google would pay Verizon for usage of the main network in Boston, Verizon could minimize its financial risks. Their business alliances can be expanded to their smartphones, OS, AI, and cloud services. Google can give Verizon a special deal in regard to these products and services. Google gives Verizon stronger brand power and brand equity, which results in a wider customer base. Utilize customer segmentations leads to the growth of each companies.
Vodafone is the world's largest mobile telecommunications community, employing over 65,000 staff and with over 130 million customers. The business operates in 26 countries worldwide. Vodafone is a public limited company with listings on the London and New York stock exchanges.
Many are now the companies that consider themselves to be social responsible, the case of Shell is one that stands out, due to the fact that the company in the 1990 was severely accused to accept and follow wrongful policies of work and had no interest on improving the life conditions of the communities in which operated, like the case of Nigeria .After a restructuration in its guidelines and strategies Shell has now become a devoted social responsible company (Henderson, 2001). Another well behave company is Starbucks coffee, this corporation has developed different levels of social responsibility that stretch from its own employees to the coffee farmers around the world (Starbucks.com, 2009). For both companies the application of a social responsibility framework has had positive outcomes, especially those related to acceptanc...
It seems obvious that large corporations have a tendency to ignore the negative effects of their actions in favor of profit. This example, although sensationalized, still says to me that with power comes responsibility. It affirmed my belief that a corporation’s goal cannot be just to provide profit to shareholders, but there must also be an element of social responsibility.
Corporate Social Responsibility is an organisation’s obligation to serve the company’s own interest and the one’s of the society. Moreover, Corporate Social Responsibility has a definition of a concept where the companies integrate social and the environmental concerns into their own business operation and also on a basis of voluntary with their interactions they have with the stakeholders. Corporate Social Resp...