assignment 4

What is Data Management

Data management is the process of managing information through designs and policies of an organization (Rouse, M., 2010). Data managers have to make sure that their organization is in compliance with regulations at all times. Data management can be effective if the organization do the following: 1) Every individual is assigned his or her on responsibility, 2) Determine how the data will be stored and backed up, 3) Implement a data management plan, and 4) Determine how data will be modified (Penn State, n.d.). Knowing who is involved and what their job is with the data is essential for an organization in order to manage data. When managing data you have to know how it will be stored and backed up in order to access the data effectively. You can not manage data without having an effective management plan to show you how to manage the data in your particular organization. Also, if you are managing the data you have to be able to know how the data will and when it will be modified. Managing data can be tricky, especially now that there are lots of laws that an organization must be in compliance with.

Laws that affect data management/customer privacy

One law that affects data management/customer privacy is Sarbanes-Oxley. Sarbanes-Oxley is a law that was passed in 2002 by the U.S. Congress to help protect investors. Congress felt the need for a law to protect the investor’s data after a scandal in 2000 involving Enron, Tyco, and WorldCom (Investopedia, n.d.). Sarbanes-Oxley doesn’t specify how an organization should record the data it just tell which data are to be stored and how long. Sarbanes-Oxley affects the organization financially and all electronic records. With the Sarbanes-Oxley Act organizatio...

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... and financial applications, lower purchasing costs, manage human resources and the payoff (Webopedia).

Another system is called Customer Relationship Management or CRM. CRM system forge a strong relationship with a business and its customers by using technology (Brown, C.V., Dehayes, D.W., Hoffer, J.A., Martin, E.W., and Perkins, W.C., 2012, p. 204). Business uses CRM to find better ways to manage their business base on the customer behaviors (Brown, C.V., Dehayes, D.W., Hoffer, J.A., Martin, E.W., and Perkins, W.C., 2012, p. 198). CRM helps enterprise identify their best customers, manage marketing campaigns, improve telesales, optimize information to assist sales management, improve customers satisfaction, maximize profits, and provide employees with information needed to know about their customer by understanding their customer’s needs (Rouse, M., 2006).