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Discuss the variance analysis
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o establish whether there were differences in purchase intention for Zara factors between the respondents of different backgrounds, tests of variance were carried out using Student’s T-Test and Analysis of Variance (ANOVA). The results of comparison are presented in tables 4.9 – 4.20. 4.4.1. Zara purchase intention by GENDER. Seeking to establish whether there were differences in Zara products purchase intention between the respondents of different genders, Student’s t – Test was carried out and the results are presented in tables 4.9 & 4.10. The results in table 4.9 reveal that on average, male respondents (mean = 2.64) scored on Spanish Zara purchase intentions marginally lower than the female respondents (mean = 3.85). On the contrary …show more content…
The computed or observed (F = 0.198) was low and the probability or level of significance (p = 0.898) higher than α = 0.05 (p < 0.05). This means that the differences in Zara purchase intentions were not substantial. For the Chinese questionnaire (table 4.18) was the higher for respondents going to buy once a week (mean =3.35), followed by those going once each two weeks (mean = 3.34) next one was once a month (mean=3.22) and those going less than 1 month had a lesser score (mean = 3.02). The computed or observed (F = 0.868) was low and the probability or level of significance (p = 0.461) higher than α = 0.05 (p < 0.05). This means that the differences in Zara purchase intentions were not substantial. One more time mean, like in the previous ones, is higher for the Chinese questionnaire. Therefore, levels of frequency going to shopping by the respondents were not the determinant for their Zara purchase intentions. 4.4.6. Zara purchase intention by NUMBER OF YEARS …show more content…
The computed or observed (F = 0.205) was low and the probability or level of significance (p = 0.815) higher than α = 0.05 (p < 0.05). This means that the differences in Zara purchase intentions were not substantial. The results in Table 4.20 indicate that the mean score on Zara purchase intentions in China was the higher for respondents with the experience of 3 years and above (mean =3.47), followed by those with experience of between 1-3 years (mean = 3.38) and those the experience of Less than 1 year had a lesser score (mean = 3.25). The computed or observed (F = 1.008) was low and the probability or level of significance (p = 0.369) higher than α = 0.05 (p < 0.05). This means that the differences in Zara purchase intentions were not substantial. Once more the mean like in the previous ones is higher for the Chinese questionnaire. Therefore, levels of the number of years spent purchasing Zara by the respondents were not the determinant for their Zara purchase
When looking at the general attitude of shoppers toward each of the three shopping areas, several important facts are needed to prepare the results. The average response or mean, the size of the sample of our population and clarification on the level of confidence acceptable to the end user of the survey all cont...
Albaum, J. (1997). The Likert scale revisited: An alternate version. Journal of the Market Research Society, 39(2), 331-348.
Assessment Task 1 Organizational Overview Houzit is the national retail brand which its organization’s strategic is catering to the needs of home makers with a range of unique, high quality homewares made accessible to all through their easy to manage payment plan. This organization’s direction is to have a significant retail presence in homewares in every Australian capital city, by starting with 15 stores in the greater Brisbane area and growing to 100 Australia wide. Their objectives are to increase the organization’s sale from 15 million per year to 20 million per year in the next three years. Moreover, they also wanted to increase their loyalty customers list from 10000 to 15000. Lastly, the organization want to establish their brand recognition in Brisbane so that at least 1 in 3 people recognize Houzit in a random survey taken in 18 months’ time.
Problem Recognition is the first step in the consumer decision making purchase. When customer passes through this step, it moves to the second step which is known as information search. Zara focuses on this step. When customers starts collecting information to know about a particular brand or various alternatives available in the market. As per the customers of Zara, various factors can influence their decision to choose Zara. Some of the factors that can influence the decision of its customers are products, brand image and brand identity, coming up with new products every two to three weeks and ambience of Zara stores and outlets. The decision factors differs from a person to person are unique for every person. Zara has to focus on factors like brand image, brand identity, products, ambience of its stores, so that it can influence the consumer’s decision and attract more customers to choose Zara. (Vaxjo, K. 2011)
Aaker, D. A., Kumar, V., & Day, G. S. (2007). Marketing research (9th ed.). Hoboken, NJ: John Wiley & Sons.
Zara retail’s stores normally placed in the center area or the best location on streets to attract their targets customers. Their target customer is obviously high fashion interested and shop frequently. For example, Zara in Thailand is located in the middle of town and in the center of the mall, which is easy to get by the sky train, bus or car. Everyday Zara has many shoppers coming to the store looking for the new product and some of the people, who is passing because Zara’s store has located in front of the escalator. Especially on the weekends there are crowded and hard to get into the store. The store has decorated with clean and wide atmosphere so it gives customer a good experience when shopping at Zara. Moreover, Zara’s stores design are always have a big window displays and attractive layout to advertise the products to customers because Zara does not spend much on advertisement. Furthermore, the stores are combined with the big entrance that customers are easy to access to the shop. Zara’s stores also decorated with yellow light that effect to the customers shopping time because yellow light provide comfortable feeling and make customers stay longer. In addition, store’s materials are decorated with the classy and glossy tones that refer to the Zara’s position of classy and fashionable brand. In term of weakness, even though he area, which Zara is located is the best area, there are a lot of competition.
There were a variety of products examined throughout this research task. They all differed in quality, size and prices from each other. Multiple stores were visited to compare the characteristics of these goods. The data that was collected
Consumers with brand loyalty are indifferent with too many choices in shopping as they tend to ignore other brands and chooses product from their preferred brand.
Segmentation: Some of the important bases for segmenting consumer markets are Demographic, Geographic, benefits, Psychographic and Usage rate segmentation. Geographic segmentation is the priority of Zara. It is a global brand and its supply chain management is very much perfect. It helps Zara in getting the latest trends into stores in three weeks’ time based on consumer preferences. It’s a Spanish brand, so it would a better option for Zara to open more store in European countries. Consumers would be more interested in making their decision towards preferring Zara. It has dived its segment on the basis of gender where more preference is for women and less preference for men. It can be seen that in any Zara store there are two floor for women and 1 floor or a part of a floor for men products. For example, the store in Leeds. It focuses on women age group up to 35 years who is more concerned about having a fashionable life style. As per the psychographic segmentation, Zara consumers are more ambitious and are attracted towards fancy and trendy products. It makes products that give...
Furthermore, I will explain the application of theory relating to me and my purchase. I will also review the marketing activity of the organization where I purchased from. This is to explain how the two theories have been used in the marketing strategy. In addition, recommendations regarding how the marketing strategy could have been improved by applying the 2 buyer behaviour theories are given.
Mooij, M.de. (2004). Consumer Behavior and Culture, Sage Publications, Page 102, Page 119, Page 274, Page 275
To effectively sell a product or service, organizations have to really know how customers behave, regarding to what they buy. The study
Solomon, Michael R; Bamossy, Gary; Askegaard, Søren; Hogg, Margaret K (2010): “Consumer Behaviour A European perspective” 4th edition.
Overall impact of brand on consumer behavior is moderate Brand name, brand loyalty, after purchase service, verification of the product; symbolic mean...
To achieve and maintain success in such a complex system as market it is essential to every marketing person to understand clearly consumer behavior. Understanding consumer behavior is not that easy as it may seem from the first glance. The reason is that there are plenty of various factors that may influence it in one certain way or the other. When considering each of the factors it is also important not to forget that they ought to be analyzed as different parts of one whole picture, that is, in correlation with each other.