Zappos Organizational Culture Essay

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Improving an organization’s culture can often be a challenging undertaking for any organization as a whole and for their individual team members on any level. On the other hand, it can make a world of difference for each stakeholder such as the organization, the individual team members, and most importantly the customer. Furthermore, when one speaks of organizational culture it is often referring to the shared beliefs and values that the organization as a whole project. Thus, when an organization’s culture is aligned with its beliefs, values, mission statements, and goals, than one can assume that organization is on the right track. It is also important to note that not just because all elements are aligned that the organization’s culture is …show more content…

The effectiveness of this single change and ultimately others has a positive effect in terms of the company and leadership team understanding their own strengths and weaknesses. In addition, Zappos recognized that they were looking for certain behaviors from their team members. By identifying and developing a culture that exemplifies the company’s values, the company began to illustrate who they were. Furthermore, through the transformation of culture change, Zappos empowered their team members to engage in a paradigm shift and look at opportunities in a different fashion. Finally, Zappos over-communicated their new shift in their new culture change to everyone who would listen.
Recommendations on How Steps Could be Used in Other Companies. These steps are action steps that every company should strive for and a desire to constantly re-evaluate where they are. In order to cultivate a sustainable culture, a company should align their mission, vision, and goals. Why is it so important? Because company culture matters and if a company plans on being competitive and implement well-known practices throughout its industry, well, they need to ensure their culture is always adapting to the changes in time.
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