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Effects of workplace violence healthcare
Effects of workplace violence healthcare
Introduction to workplace violence
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1) Workplace violence and aggression is a broader term to define aggressive actions and threats (inactions) that occurs at work or while doing the job. It can be a violent assault/action or hostile statements. It can be severe and/or pervasive enough that it causes physical and/or psychological harm. On the other hand, some other types of aggression can be less severe and just be seen as hostile.
2) Workplace violence and aggression is not rare, it is actually common. Multiple homicides are less common than assaults, domestic violence, stalking, verbal threats, harassment, and physical and/or emotional abuse. However, according to a Justice Department report, 1.7 million violent incidents were reported each year from 1993 through 1999. It was also reported that 95 percent of those incidents were simple or aggravated assaults. The
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The phrase only came out because of that one major event that people paid attention to, and the previous three events before Edmond post office shooting. However, the post commission’s report states that postal workers are no more likely to take part or be victims of workplace violence than employees in the private sector. They go on to say that retail workers and taxi drivers are more likely to be victims of homicide than postal employees.
5) There are four types of workplace violence. The first type is a violent act committed by criminals who have no connection to the workplace or employees. Robbery is most likely their motive.
The second type is violence that is directed towards employees by clients, patients, or anyone receiving services from the organization. This usually is an assault on employees while they are performing their tasks. Some occupations deal with dangerous people, while others are assaulted by angry clients/customers because of the quality of their
Nurses as caring professionals, it is surprising that incivility such as bullying exists in nursing workplace. Workplace bullying is a major occupational health concern among nurses worldwide, and it has increased health care cost due to high turnover (Stagg & Sheridan, 2010). Research shows that 20-25% of nurses suffer from bullying behaviour in the workplace (Wilson, 2016). The prevalence of bullying has many negative consequences such as negative health outcome of the nurse victims, the organizational performance, and the adverse patient outcomes (Wilson, 2016). Hence, combating the issue of bullying in nursing is of heightened importance (Ganz, et al., 2015). Nurse leaders can play an important role in maintaining the positive workplace environment, and prevent the bullying (College of Nurses Ontario, 2017). In this paper, I will explain about workplace bullying in nursing, and how the transformational leadership style can be used to create a positive work environment. For this, I
Therefore, this position statement is relevant because these abuses can be seen in day-to-day healthcare environment. The effects of violence in nursing can be harmful to the proper function within a workplace. It can be damaging to the nursing profession and patient care. According to (Johnston et al., 2010, p.36), workplace violence is “spreading like a ‘superbug.’” Studies have shown, that lateral violence, nurse-on-nurse, has been one of the highest incidence of violence within the workplace. Also, statistics have shown that lateral violence has one of the most emotional impacts on an individual. This will be further discussed below. For these reasons, it is important for healthcare workers to validate the detrimental effects violence can have in the workplace, and be prepared to combat and prevent workplace violence.
Co-workers can be affected by workplace violence by being put in a situation that makes working difficult or uncomfortable for them. This can affect their attendance to go to work every day, or even getting their tasks done efficiently. If the abuse is coming from a superior such as a boss or manager, it can make the employee fearful, stressed out and even anxious. They could be worried they’ll lose their employment for no reason at all, or even make them feel as though their workplace is unbearable. In the workplace the manager should be the one leading and helping the employees succeed. If the manager is hurtful towards their employees, through words or actions, they are not only harming the employee but also damaging the efficiency and productivity of the office as a whole. They damage their office in such a respect because the harm inflicted upon the employee effects their working progress negatively. As a whole the abuser in most workplace violence situations can be looked at as the ‘manager’. They are the one managing and controlling the situation in a negative
Nurses encounter various challenges in the workplace. One of the most alarming trends is that they often become the victims of physical violence. It should be kept in mind that healthcare settings account for about 60 percent of all violent assaults that occur in various American workplaces (Gates, Gillespie, & Succop, 2011, p. 59). Additionally, more than 50 percent of nurses report that they suffered from physical abuse, at least once (Gates et al., 2011, p. 60). In turn, this tendency makes nurses even more vulnerable to the effects of stress. Moreover, they are likely to feel dissatisfied with their jobs. This paper is aimed at reviewing the scholarly articles that can illustrate the origins of this problem and its impacts on the experiences
Workplace violence is any type of threat or hostility acted out against workers. It can occur in or out of the workplace and can range from threats and verbal abuse, to physical assaults and homicide. This has become one of the leading causes of job-related deaths (OSHA). Workplace violence can happen at any given point in time to anyone. No one is untouchable.
In order to recognize the behavioral patterns to prevent violence, one must understand the definition of workplace violence. According to the American Nurses Association, the definition of workplace violence means any sort of verbal abuse, threatening behavior, or a physical assault occurring in the workplace (“Workplace Violence” 2013). Some of the behaviors that might be observed indicating an act of violence is about to occur are: intimidating, harassing, bullying, inappropriate or aggressive behavior, increased agitation (i.e. snappy comments), inability to be still, noncompliance with simple requests, statements of desperation, references to committing suicide, direct or indirect threats. If these signs are noticed in a patient or family member, the nurse should intervene immediately. It is important to remember that other nurses are also capable of violence and looking for their behavioral warning signs are equal...
How are we able to define workplace violence if there are no statutory definitions? According to the book “Workplace Violence” crimes against persons are: Assault, Homicide, Kidnapping, Forcible Sex Offenses. Then there are crimes against property which include arson, bribery, burglary, counterfeiting, destruction, embezzlement, extortion, fraud, theft, motor vehicle theft, robbery and
A toxic coworker is someone who demonstrates a pattern of behaviors at work that can negatively affect others. A toxic employee is someone that is motivated by personal gain, uses unethical and mean-spirited actions to manipulate and annoy those around them. Toxic employees do not recognize respect towards others in the organization they work for or their co-workers, as far as ethics or professional conduct go. A bully is someone that repeatedly mistreats a coworker by verbal abuse, threats, intimidation, humiliation, sabotage or a combination of these. The bully is trying to place the target in a powerless position so that the bully can have control and manipulate the victim; this in turn creates a negative work environment.
Eisenstark, Lam, McDermott, Quanbeck, Scott and Sokolov (2007) reported that twenty five percent of mental health nurses working in public sector hospitals take the major risk in violent attacks from patients resulting a series injury: the prevalence rate being as high as three times that of any vocational group (Del Bel,2003).this number implies that nurses physical as well as emotional health is being compromised largely each day (Lanza, 1992). Another study done from five mental health inpatient units over a period of seven months, indicated that seventy-eight percent of violent incidences came from nurses (Jones, Owen, Tarantello, and Tennant,1998).Nurses are not the only ones being challenged by violence. A study done by Albert Banerjee et.al (2008) in long term care facilities, a shocking number of personal support workers have been a victim of workplace violence. Almost half (43%) of support workers reported they experience violence in everyday work activities. 16.8% of registered nurses and one quarter (24.6%) of licensed practical nurses, registered practical nurses, and registered nursing assistants experience violence on a daily basis. In 2000, social service workers incidence injuries also rose by 9.3 from work related assaults and injuries. As significant as this numbers could be, the numbers could go higher if those underreported cases are reflected that’s comes with the employees belief, “reporting won’t change
Racism has been a problem since before you and I were born. Racism in the workplace can cause lowered pay, aggressive behavior, and overall bad feeling in the minds of the person affected. This can become bad for the employer and society. Racism still plays a part in certain workplaces when it comes to people getting the job that they would like. Learning how to deal with racism during these situations can also be challenging. When looking for a job, you would want a job that is going to treat you equality and fairness as everyone else. Racism in the workplace has caused many problems in different ethnic groups.
Workplace violence is any action or verbal menacing with the intent to inflict physical or psychological violence on others. The US Department of Labor defines workplace violence as “An action (verbal, written, or physical aggression) which is intended to control or cause, or is capable of causing, death or serious bodily injury to oneself or others, or damage to property. Workplace violence includes abusive behavior toward authority, intimidating or harassing behavior, and threats.”("Definitions," n.d.)
Although, Human Resource Department conduct the hiring and firing in the company, alleviating this horrendous dilemma is a function of organizations leaders (Namie 2011). In order for an organization to address interpersonal aggression, it must establish a clear vision of the code of conduct in which each employee must comply. Additionally, a company should establish lucid and enforceable policies and procedures. Furthermore, training of all employees is a necessity to garner a full understanding of these policies and procedures. Then the workplace must structure an environment that supports fairness and trust, and autonomy and give a voice to all employees. Finally, the employer must conduct a reevaluation and make modifications to organizational features that heighten apprehension, hostile completion for recognition and resources, instability in work positions and associations. For the sufferer, it is important for them not to let the abuse define their performance or character, and it is important to journal and keep documents of all incidents of abuse. Thus, the prey should report the problem to a safe and fully qualified impartial person to handle the situation (Heretick
Aggressive behavior is exhibited in individuals who present themselves in a very violent or hostile manner. Aggression is commonly linked with frustration and is a behavioral disorder that has various classifications. This factor makes it easy to confuse this disorder with different behavioral problems. There are different types of aggression that have different levels of severity. The website Study.com breaks down aggression into a few subcategories. The first subcategory is referred to as proactive aggressive behavior. According to Study.com, “proactive aggressive behaviors are calculated and planned actions that have some motive other than harming someone.” This means that proactive aggressive behaviors express feelings such as anger, frustration, superiority, etc in a pre-calculated manner to release built up tension. An individual's emotional needs motivate them to exert proactive aggressive behaviors. For example, bullying is a form of proactive aggression. Bullying allows the antagonist to feel superior to their victim and involves a lot of planning. The antagonist already knows who their target is, why they chose their target, and when they are going to torment them. The main thing to know about proactive aggressive behavior is that the individual who exhibits such behavior has a decent amount of control over their actions.The next sub-category is the complete opposite and is referred to as reactive
Describe and explain how this factor can potentially have a positive influence on workplace relationships
Accidents occur in the workplace but in secret. These most of the time lead to physical and mental injuries that might affect the worker way of living for the rest of their lives. It is estimated that more than 337 million workers get injured in their place of work or in the course of work every year leading to work-related diseases causing about 2.3 million deaths per year (United States Department of Labor, n.d.).