1. Introduction
Quality of a product or services is defined as “its fitness for the use” for which it has been made. Many characteristics of a product determine the quality. They are called quality characteristics. Some of the quality characteristics are shape, weight, size, diameter, strength, colour, hardness, surface finish, reliability and appearance, etc.
In a manufacturing process, all the products will not be exactly a same. Quality will vary from piece to piece. That is, there will be variations in quality characteristics of products. The causes for these variations are found out and analysed. Suitable corrective action is to be taken to minimise the variations within certain limits. This is done to maintain the quality. Statistical quality control charts techniques are used to improvement the quality process in automobile parts manufacturing company.
Every manufacturing organisation is concerned with the quality of its product. While it is important that quality requirements be satisfied and production schedules met, it is equally important that the finished product meet established specifications. Because, customer’s satisfaction is derived from quality products and services. However, the management looks to achieve customer satisfaction by running its business at the desired economic level. Both these can be attained by properly integrating quality development, quality maintenance and quality improvement of the product. The integration of these three aspects of a product can be achieved through a sound quality control system.
Quality is a concept of several meanings, subjective and individual to the interpreter. When mentioning that something is of a certain quality, it is assumed and associated to be good in some way....
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...oduct or service should posses. Quality is inversely proportional to variability (Montogomery, 2010).
Statistical methods play a central role in Quality improvement efforts and recognized as an efficient and powerful tool in dealing with the process control aspects (Montogomery, 2010).
The end product’s quality depends on number of factors such as organization policies, control of firm’s employee and some technical aspects like quality of design and quality of production. From the technical perspectives the quality control of a manufacturing facility can be properly achieved by the statistical methodology called statistical quality control (SQC) or statistical process control (SPC) is adopted.
Statistical methodology involves the various statistical tools or applications. SPC is the most commonly used to monitor a process or control the process. This concept of SPC
According to Merriam-Webster, quality is defined as how good or bad something is. This applies to all things such as a computer, food, and even life. However, Pirsig goes beyond the superficial and explores the true meaning of Quality.
The Japanese were using a variety of manufacturing improvement processes, like kaizen and poka-yoke, but it took time for them to be recognized and brought back the U.S. by individuals such as Edward Deming. Meanwhile, other business managers were also looking for ways to enhance quality and speed up production. In 1951, the concept of total quality management was introduced along with its quality circles. In 1982, Tom Peters’ book In Search of Excellence shook the industrial world by making companies look seriously at their production mode. Statistical process control (SPC) was also making a comeback in industrial areas. Ford Company started to look seriously at was happening with automobile production in Japan.
Quality is an important part of any business rather from a customer’s perspective or a producer’s perspective. Quality from a customer’s perspective is they “want value and quality has become a major factor in the value of products and service” (Russell & Taylor, 2013, pg. 53). “The customer is the most important part of the production line” (Russell & Taylor, 2013, pg. 53). This can be referred to as quality of design meaning “involves designing quality characteristics into a product or service” (Russell & Taylor, 2013, pg. 54). Now let’s look at the quality from a producer’s perspective. This can be referred to a quality of conformance meaning “making sure the product or service is produced according to design” (Russell & Taylor, 2013,
After reading this book, I am touched by the underlying philosophy of statistics. Various theories and models are introduced in this book. During the progress of the development, controversies and confits among these theories are largely attributable to diversity of ideology and doctrine from their establishers. In future, the statistics might evolve into a new era and the vogue methods, like p-value or confidence interval, might be discarded. I am looking forward to witness how statistics make our lives
For this assignment, I have decided to focus on what makes a good quality
Continuous improvement (CI) refers to a philosophy consisting of improvement activities that increase successes and reduce failures in a production process (Bhuiyan & Baghel 2005, p. 761). It involves activities and processes that focus on continuous and incremental innovation (Bessant et al., 1994, p.17). CI is a new approach that enhances productivity, performance, and achieves competitive advantage needed in the highly competitive industries. It may also serve as a complementary approach to other quality improvement initiatives such as total quality management (TQM) (Pike, Barnes, & Barnes 1995, p. 23; Larson 2003; Lassen, Gertsen, & Riis 2006; Oakland 2007, p. 227). The purpose of this research is to explore the application of production systems engineering methods in the CI at manufacturing plants.
Secondly, from years of quality control practice the firm established a well-know quality control procedure, "the Method". It has great value to the company in that it includes detail best practices for the production procedures which guarantees and improves the quality of the products. It serves as an efficient decision measure tool and a great training material.
These procedures and practices are used both by GM and by their vendors. The policies vary from layered inspections, statistics, process failure modes, effects analysis and control plans (Drew, 2011). All quality measures produce a graded system of quality management utilizing quality tools. An example of quality control test is that of speedy response wherever dilemmas are resolved quickly and immediately throughout visual management. Individuals responsible for specific tasks are kept accountable for some corrective actions that may subsist. What General Motors did was ignore this quality measurement when it was dealing with the problems of the Chevrolet
Ishikawa is also known for his key ideas in user friendly quality control, the implementation of quality circles, and his emphasis on the internal customer. Ishikawa took an alre...
After watching the video I believe that the term quality is defined as the aptitude to satisfy or implement the potential need. The quality attributes from the video for the food products for food safety attributes contain a food borne on pathogens, either thick metals or toxins, soil or water contamination. The nutrition attributes would contain the calories, fat, and the percent on cholesterol, plus the sodium and minerals. The sensory attributes focuses on the texture of the tenderness and on the taste. It
We commonly view quality as a physical property of our product and therefore see our task as producing a product that meets these physical characteristics.
Improvement in the quality is a continuous process; by discontinuing the continuity will shatter the business competitiveness in the market. Generally, six sigma, lean and Kaizen are being used for continuous improvement by the companies. But in case of manufacturing companies, they need to be more calculative and carful in the continuous improvement is essential but the company should be cautious in not investing in destructive research. It is not possible for implementing the TQM in all process (Ashkenas, 2013).
Planning and controlling production involves the finance function in purchasing the raw materials and components, machinery and equipment and the human resources function in recruiting employees with the right skills and training current employees. Production must also work closely with marketing and sales, which let production know how many products are needed to meet consumer needs. Also production involves the controlling of key variables such as: Quality control, a system usually carried out by a business to ensure that the products they have produced have met a suitable and agreed standard, quality control usually takes place after the production process. Quality assurance, mainly a system that is designed to stop poor products being produced during the production process.
In this report we want to know how process in manufacturing is done, what they consider in this manufacturing process and different organizations in production process.
The quality of the product that is being made is very important to a company whatever they are making. The higher the quality if a product the more the company can charge for that product. If the company makes a low quality product that is not very good people will not buy it, also if people can find a similar product at a lower price and higher quality they will buy that. When a business makes a product they must decide on the following things: · what is the lowest level of quality that is acceptable for the product? · who is responsible for the quality control · a method of quality control that will be used that dose not effect the cost to severally What is the BSI? The BSI (British Standards Insatiate) is responsible for setting standards that products must be made to.