What Are The Advantages And Disadvantages Of Computer Mediated Communication?

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Millions of people use e-mail, but not everyone knows how to effectively communicate using computer mediated communication. Effective communication plays a pivotal role in nearly every aspect of both your personal and professional life. Having skilled computer email communication skills impresses friends, family, colleagues and customers, and creates a positive environment, while poor email communication causes confusion, frustration, inefficiencies and misinterpretation. Smith and Sugar (2015) noted, “ The average American spends 25 percent of their work week combing through emails, because of the sheer volume of messages we 're reading and writing each day, we may be more prone to making embarrassing errors” (para. 1-3). . This paper will …show more content…

It’s almost impossible for people to communicate in their workplace or at home without developing good email etiquette. The vast majority of my communication at work is done using Microsoft Office Email. On average, I communicate approximately six hours a day using my email. There are advantages and disadvantages of using email to communicate. Email is convenient, quick, and easy and you have a permanent record of your conversation. A disadvantage is you can often misinterpret the information you read which can lead to personnel conflicts. Smith and Sugar (2015) in their article “14 email etiquette rules every professional should know” offers some guidelines that all writers can use to facilitate better communication between themselves and their …show more content…

181). One of the fastest ways to improve the effectiveness of your email is to get to the point as soon as possible. Reading a long email can be discouraging and confusing. A poorly written email with unprofessional salutations, run-on sentences, misplaced punctuation, misused or misspell words is difficult to read, easy to misunderstand, and reflects poorly on the sender. Smith and Sugar (2015) noted, “Proofread every message” (Smith &Sugar, 2015, para. 9). People are not taking the time to proof read what they send which results in mistakes that readers do not

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