Walmart And Publix Compare Contrast

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In today’s economy shopping for groceries requires some investigation to get the best value for your hard earned money. Although Wal Mart and Publix both offer comparable grocery items Walmart boasts to be the leader of low prices while Publix truly makes shopping a pleasure with their superior customer service, quality and freshly prepared products. One of the most important areas to consider is customer service. The atmosphere of a store will determine if a customer wants to become a repeat shopper. Publix is well known for superior customer service while Wal Mart is the almost the opposite. Wal Mart has a negative atmosphere which seems as if the employees don’t even want to be there much less happy and helpful. Publix on the …show more content…

Publix is the largest employee owned company in the United States. Publix rewards employees with stock every year while Wal Mart is a publically traded company. This makes the employees at Publix want to make their store successful as they will benefit from it. Another item to consider between the two stores is the quality of the products being offered. Part of what makes Publix more inviting is the look of their stores. They have a cool vintage look that is reminiscent of a time gone by when life was slowed down and people were friendlier. The stores are smaller because the products are mainly grocery items. They have wide aisles and wonderful lighting but the main thing is how clean the stores are. Wal Mart stores are housed in a huge warehouse chocked full of anything you could imagine. Housewares, clothing, fishing gear, tires, the list could go on forever but the stores have a congested feeling and with so little employee help if becomes overwhelming. The selection of other items is definitely bigger at Wal Mart if you are looking for random items, but if you are truly shopping for groceries Publix has Wal Mart beat hands down. Publix caters to the customer. Publix managers will special …show more content…

When it comes to freshly prepared food Publix beats Walmart on the selection and of course the quality. They both have a bakery, a deli, a produce section, a meat section where they freshly prepare foods but Publix makes homemade breads from scratch. They knead the dough where Wal Mart just pops frozen stuff in the oven. Publix also makes fresh buttercream icing for the cakes among many other freshly made recipes. They have a special cookbook for all of the fancy specialty cakes, desserts and breads they make. Publix follows similar protocol in all of their departments. They offer so much more freshly prepared foods than Wal Mart does. The produce department offers so many exotic fruits and vegetables that you could try something new every day. They have many organic items to choose from and the employees are standing by to cut up some fresh fruit for you. Publix has a fairly new concept called Apron’s cooking schools. They have an employee center stage doing demos several times throughout the day. They cook up a wonderful quick meal right in front of you. They show you hands on how to prepare and cook

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