Walgreens Pharmacy: Stakeholders Involved In Strategic Planning Process

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An organization I am familiar with is Walgreens pharmacy. Stakeholders involved in the strategic planning process for this company are the local population, the local government where the store is located, shareholders, employees, customers, suppliers and investors. However, the role they play in regards to their level of input and importance is not equal to each other. Case in point, customers should be involved in the strategic planning process insomuch as their patronage being an endpoint and their input into what needs, wants and values they ascribe to a product or service being the outline of a company’s service direction. However, their input will likely be a suggestion as for where the company should look to go, whereas the input of the CEO, shareholders and employees will hold more weight in accomplishing the mission and vision of the company. …show more content…

Another stakeholder who is important in the strategic planning process for this company would be the government regulators, such as the Drug Enforcement Agency (DEA), the Food and Drug Administration (FDA) and Occupational Safety and Health Administration to name a few. These organizations help determine the laws and enforcement of said laws concerning pharmaceuticals, working conditions for employees and food safety, three things Walgreens is involved in (they offer perishable food items, fill prescription medicine and have hazardous chemicals which employees may be exposed to in the photo lab). Not taking into account the impact these agencies have on the business practices of Walgreens leaves the company open to lawsuits, fines and potential closing of store

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