Verbal Communications And Facilitation

Verbal Communications and Facilitation

In today's fast paced, high tech global market place, no business can exist and survive without communications inside its own boundaries or without interaction with third party businesses outside its doors. In order to accomplish its mission and to communicate strategic initiatives and directives to all employees, top management communicates to middle and first line managers, who in turn disseminate the information to each employee in the organization. Increased global competition, pressures to stay profitable as a company, and being able to make rapid changes in a product line or service offered, requires fast and timely communication.

To be successful as a manager or business, one must possess, among many other skills, excellent communication skills. Whether it's planning, organizing, leading, or controlling, just about anything a manager does requires a form of communication. Let's explore a few of the communication skills today's managers need. To keep informed of the latest changes and developments in their field, managers must read various trade magazines as well as write letters as part of the formal business communication. Often managers find themselves in meetings, where they can use good listening skills during a presentation as well as watch the body language of the attending people while giving a presentation. As a direct result of the information explosion and the Internet, managers today also communicate heavily using electronic communication. Some managers spend up to 40% of their time every day communicating by e-mail.

It is no wonder that managers today invest long hours of their time at work communicating with their employees. Therefore, it is important for managers to become effective communicators. Communicating in itself posse's great difficulties, especially in today's fast-paced world. One of the most challenging and frequent forms of communication used by managers is verbal communication. Managers communicate verbally with employees one on one, during group meetings or on the phone. Since this form of communication is used so frequently and is easily affected by external factors we have determined that is critical for a manager to become a master in verbal communications.

As a manager communicates verbally with their employees several things can be accomplished and some advantages are apparent over other methods of communication. Verbal communication occurs when a manager communicates with subordinates to plan or promote an activity, provide them with important information or to praise or reprimand them. One of the advantages of selecting verbal communication is that it promotes social interaction needed to maintain a positive work environment in the work place.