Utilizing Patient Portals to Increase Patient Engagement Jazlyn James National University HTM 692 Dr. Barbara F. Piper July 2015 Abstract The Centers for Medicare and Medicaid oblige that all patients get electronic admission to their health information. Patient portals are a way to fulfill this requirement. This paper will investigate the utilization of patient gateways in human services and how they influence quiet engagement. . With the assistance of the National University Reference Librarian, I was able to search different databases with keywords. Keywords used during my research include the following: patient portal, electronic health record (EHR), computerized patient records, patient portal implementation, and patient …show more content…
In the study, providers offered patients portal access and then entered an electronic order for interested patients. Patients then received instructions for enrolling in the portal and once enrolled, patients were able to carry out various functions, including scheduling appointments and viewing test results. The results showed that White patients were significantly more likely to enroll than black, Latino, Asian patients. Among patients who enrolled in the patient portal, the majority used the patient portal to communicate with their providers. Nearly one third of patients offered portal access did not enroll, including half of the Black participant …show more content…
(2011) To review the impact of electronic patient portals on patient empowerment. Searched studies that measured the impact of a patient portal on the outcome criteria such as patient satisfaction with the provided care, patient empowerment, costs and resource consumption, mortality or other relevant clinical parameters. Systematic review Descriptive evidence from a large number of studies suggests that patients interested in access to their patient records, and that they find it helpful and useful. 4 Ammenwerth, E., Schnell-Inderst, P., & Hoerbst, A. (2012) To systematically review the available evidence on the impact of electronic patient portals on patient care. A systematic search was conducted using PubMed and other sources to identify controlled experimental or Quasi-experimental studies on the impact of patient portals Systematic review Significant changes in the patient portal group, compared to a control group, could be observed for the following parameters: quicker decrease in office visit rates and slower increase in telephone contacts; increase in number of messages sent, changes of the medication regimen and better adherence to treatment.
Jha, A. K., Burke, M. F., DesRoches, C., Joshi M. S., Kralovec P. D., Campbell E. G., & Buntin M. B. (2011). Progress Toward Meaningful Use: Hospitals’ Adoption of Electronic Health Records. The American Journal of Managed Care, 17, 117-123
There are a variety of health settings that provide patient health services. With the use of health services there has to be some type of health information exchange or system that will enable users to exchange data. Today there are networks that do this. Some of these networks are Community health information network (CHIN), Regional health information network (RHINO), National Health Information Network (NHIN) and Health Information technology for economic and clinical health act (HITECH Act). The purpose of this paper is to identify these networks, discuss the relationship among each other and lastly, explain their relationship to formation of a patient-centered management system and electronic health records (EHRs).
In 2009 President Obama, through the American Reinvestment and Recovery Act, pledged to provide incentives to the nation’s physicians and hospitals to convert to an electronic healthcare system in attempt to improve the quality of care and reduce cost (Freudenheim, 2010). By converting to an electronic system, we have the opportunity for improved communication between all healthcare providers and decreased cost to our healthcare system. The goal is to improve communication across all aspects of the service chain (Horan, Botts & Burkhard, 2010). Almost two years later, the conversion progress continues to be slow. Only one in four physician’s offices, mostly large groups, have implemented the electronic record system (Freudenheim, 2010).
There seemed to be hardly any difference in the volume of office visits for the patients who used an electronic messaging program with a patient portal, based on a retroactive research of 2,357 adult primary care patients in Mayo Clinic’s Rochester, MN. The research was from April 2010 to August 2011. The researchers stated in the study that the portal has actually been promoted in order to reduce expenses on appointment setting up as ...
Patient engagement is now seen as being increasingly important and there is a big push at the provincial level to see more progress on this issue, in order to have the potential benefits accrue. The 2009 Saskatchewan Patient First Review11 recommends that the “health system make patient and family-centred care the foundation and principal aim of the Saskatchewan health system”. As mentioned earlier patient engagement appears to be associated with fewer adverse events5, better self management6,7, fewer diagnostic tests8, decreased use of health services9, and shorter length of stay in
In its simplest form, the basic concept of a patient portal is that it is a website, that has some form of security embedded into the process, which allows identified users (patients) access to some level of their health information via the Internet. This access is controlled by authentication methods and the information is personal health data that is being hosted and/or managed by the organization (via a database). The amount or level of information that the user has accessed due is strictly set by the organization and access control through software applications that assure authentication, authorization and accountability. In a 2013 article, Gary Hamilton discuss the advantages of patient portals and state that they, “present many workflow efficiencies for providers, offer empowering tools for patient engagement and facilitate meaningful and relevant information excha...
Online patient portals are being utilized at health care offices and hospitals across the country. A patient portal is a secured website in which patients can email their providers, view and pay bills, request appointments, research health topics, review personal information, complete medical forms, and update their profiles and contact information (Ellis). In addition, some patient portals offer health monitoring tools, such as food diaries, body mass index calculators, depression screenings, and personalized plans to help patients quit smoking or lose weight (“The Doctor Will E-Mail You Now”). These portals provide a new method for patients to stay connected to their health care professionals ...
Stempniak, M. (2013). Electronic visits slow to be embraced by payers and providers. H&HN: Hospitals & Health Networks, 87(10), 25.
This paper will identify the use of Electronic Health Records and how nursing plays an important role. Emerging in the early 2000’s, utilizing Electronic Health Records have quickly become a part of normal practice. An EHR could help prevent dangerous medical mistakes, decrease in medical costs, and an overall improvement in medical care. Patients are often taking multiple medications, forget to mention important procedures/diagnoses to providers, and at times fail to follow up with providers. Maintaining an EHR could help tack data, identify patients who are due for preventative screenings and visits, monitor VS, & improve overall quality of care in a practice. Nurse informaticists play an important role in the adaptation, utilization, and functionality of an EHR. The impact the EHR could have on a general population is invaluable; therefore, it needs special attention from a trained professional.
Chun-Ju Hsiao, P. a. (2014, January 17). Use and Characteristics of Electronic Health Record Systems Among Office-based Physician Practices: United States, 2001–2013. Retrieved April 24, 2014, from CDC: http://www.cdc.gov/nchs/data/databriefs/db143.htm
Miller, R., & Sim, I. (2004). Use of electronic medical records: Barriers and solutions. Retrieved June 29, 2011, from http://content.healthaffairs.org/content/23/2/116.short
Retrieved from: Ashford University Library Boaden, R., & Joyce, P. (2006). Developing the electronic health record: What about patient safety? Health Services Management Research, 19 (2), 94-104. Retrieved from http://search.proquest.com/docview/236465771?accountid=32521.
The purpose of the Electronic Health Record is to provide a comprehensive, standardized and universal digital version of a patient 's health records. The availability of a patient 's digital health record provides health information and data for critical thinking and evidence based decision-making, aggregates patient data for quality assurance and research. The Electronic Health Record has been, "identified as a strategy for effectively and efficiently coordinating and maintaining documentation of patients health histories and as a secure method of providing more informed clinical decision making" (MNA, 2006).
Our clinical knowledge is expanding. The researcher has first proposed the concept of electronic health record (EHR) to gather and analyze every clinical outcome. By late 1990s computer-based patient record (CPR) replaced with the term EHR (Wager et al., 2009). The process of implementing EHR occurs over a number of years. An electronic record of health-related information on individual conforms interoperability standards can create, manage and consult with the authorized health professionals (Wager et al., 2009). This information technology system electronically gather and store patient data, and supply that information as needed to the healthcare professionals, as well as a caregiver can also access, edit or input new information; this system function as a decision support tools to the health professionals. Every healthcare organization is increasingly aware of the importance of adopting EHR to improve the patient satisfaction, safety, and lowering the medical costs.
Information and Communication Technology (ICT) has been shown to be increasingly important in the education or training and professional practice of healthcare. This paper discusses the impacts of using ICT in Healthcare and its administration. Health Information technology has availed better access to information, improved communication amongst physicians, clinicians, pharmacists and other healthcare workers facilitating continuing professional development for healthcare professionals, patients and the community as a whole. This paper takes a look at the roles, benefits of Information and Communication Technology (ICT) in healthcare services and goes on to outline the ICT proceeds/equipment used in the health sector such as the