Unified Theory of Acceptance and Use of Technology (UTAUT) The purpose of formulating the Unified Theory of Acceptance and Use of Technology (UTAUT) had been to integrate the fragmented theory and research on individual acceptance of information technology into a unified theoretical model that captures the essential elements of eight previously established models (Venkatesh et al., 2003). To do so the eight specific models of the determinants of intention and usage of information technology were compared and conceptual and empirical similarities across these models were used to formulate UTAUT (Venkatesh et al., 2003). The eight discussed models were: IDT, TRA, TAM, TPB, C–TAM–TPB, Model of PC Utilization (MPCU), Motivational Model (MM), and the Social …show more content…
(2003) combined the views of user acceptance from eight previously established theoretical models to formulate four core determinants of key relationship and proposed a unified model called Unified Theory of Acceptance and Use of Technology (UTAUT) to predict user intentions to use IT. This model has been successfully employed in many technology adoption studies and has provided a useful tool for managers to assess the success of new IT introductions (Chang et al., 2007). Core Constructs Definitions Performance Expectancy “The degree to which an individual believes that using the system will help him or her to attain gains in job performance” (Venkatesh et al., 2003: 447). Effort Expectancy “The degree of ease associated with the use of the system” (Venkatesh et al., 2003: 450). Social Influence “The degree to which an individual perceives that important others believe he or she should use the new system” (Venkatesh et al., 2003: 451). Facilitating Conditions “The degree to which an Individual believes that an organizational and technical infrastructure exists to support use of the system” (Venkatesh et al., 2003:
Ethos, or the appeal to credibility and ethics, sways others to believe in a certain idea and to participate in the action as a way to further support
...on the existence of a critical mass of easily influenced people who influence other easy-to-influence people "(Watt 79).
...6. Fisher Center for Information Technology & Management, University of California in Berkeley. June 1995
It is a diagnostic and strategic tool for improving workplace performance because it is a thoughtful, evidence-based approach. It is the traditional and system-based model used by many performance improvement practitioners.
The astute reader may notice that this review does not include any papers that did not find a false consensus effect. The reason for this is not that this paper is not representative of the literature, but rather, that it is. The uniformity of the literature suggests that the phenomenon is fairly common. Some interesting arguments as to why this is are motivational or cognitive in nature. The motivational premise is based in the idea that people are motivated to believe that they have a place in their social environment. This argument is a based in self-justification, in that if many people share a given belief or behavior, it makes it easier to justify that this attitude or behavior is either right, or not as bad as it might seem.
Hsiao, J., Chang, H., & Chen, R. (2011). A study of factors affecting acceptance of hospital information systems: A nursing perspective. Journal of Nur
Motivation is a significant determinant in how users will perceive and use information systems. According to Xu 2012, Motivation is an imperative factor to examine, especially on the grounds that it drives human behaviour. Some studies exploring motivation and behaviour have been done all in the past, and we have various theories that elucidate motivation and how it influences behaviour.
One psychological process underlying majority influence is through direct public compliance. The dual-process dependency model which was postulated by Deutsch and Gerard, (1955 in Hogg and Vaughan 2007) proposes two important motives for conformity: normative social influence and informational social influence. Normative social influence refers to the need to be accepted and approved by society. This involves individuals to modify their behaviours and to adopt new/current ones that are associated with the particular social group so that they are not rejected (in Hogg & Vaughan 2007). An example of this situation can be reflected in Asch’s (1956 in Baron et al. 2008) study of conformity in which participants conformed to the majority group but at the same time maintained their own private opinions and disagreed. This process is known as compliance (in Bailey, J.et al. 2008).
Being user friendly, the IS analysts thought that user compliance would boost the usage of the product. Much to the IS analyst’s dismay, surveys concluded that the program had small differences with usage. This problem was due to the socio-economic factors within the company which caused the sales representatives chosen to operate the system to shun the system. These excuses were due to disincentives such a lack pay bonus or reward for using the system, and being obtrusive toward their responsibilities. As sales representatives, they made excuses such as the system being “dirty work” for the manufacturers. Behind the excuses, the process of using the system was sub optimized by the sales representative’s subprocess within the company which was optimized for efficiency. Unfortunately, the IS analysts in charge of the project were not in a position to make changes regarding who used their system. Communication issues between the creators of the product and the managers who employed the product caused this
It provide competitive advantages to the organization (Kalakota & Robinson, 2003). Information technology (IT) permits and requires changes in communication and interaction patterns within and between organizations (Mathiassen & Sorensen, 2011). The implementation of IT gives an opportunity to forward and backward the information within and across the boundaries of an organization. These boundaries change the operating environment of the organization (Bartoz, 2008). Hence, it is essential to understand external trends that promote performance which is known as Contingency Theory (Rider, 2009., Yukl, 2006). This theory depicts an importance of accepting technologies and innovation in highly competitive markets provide cost effectiveness and efficiency (Levasseur, 2004). It focuses on external determinants of organization structure and behaviour. Contingency means one thing depends on other things (Daft, 2013). It become very important to an organization as it continuously promote widespread technological innovation and radical shifts in design in which organizational systems are increasingly interacted because implementation of IT not only improve the communication system, but also establish good record keeping system (Warsaba, 2006). Hence, using IT in QCHS helps to reduce wait time in some extent for counselling through online intake assessment
Technology factors relate to the system software, support for legacy systems and the IT infrastructure on which the system will be put on. Information systems are powered by information technologies which need to last throughout the system development life cycle.
One main apprehension that they have against Information System is the high investment cost. In addition to this there is the high maintenance and upgrade costs associated with the deployment of new IT systems. In fact they prefer to outsource the heavy IT department expenditures to other companies having IT as their core activities. In return they expected to receive a full solution pack to meet their requirements and they are ready to pay these IT services as an operating cost. At the same time the risks associated with IS are being shifted to the other
In any organization, sometimes, monetary schemes doesnot get people involve to pursue work in a certain way, rather it demoralize and threatens the self-esteem of employees. According to Meyer (1975), “the basis for most of the problems with merit pay plans is that most people think their own performance is above average”. The amount may ...
Conversely, (O’Brien and Marakas, 2008) suggests that, with the above mentioned benefits of integrating information technology in an organization, there are some demerits. For example, the price for implementation of information technology is often high; especially the cost of hardware not lea...
Results refer to the positive, negative, and neutral effects of employee's work on the organisation. The dimension of behaviour describes the process of work. There are three factors that affect this process, including declarative knowledge, procedural knowledge, and motivation. Declarative knowledge is about facts and information, including working tasks, requirements, goals, and principles. Procedural knowledge is a combination of knowing what to do and how to do, which is equivalent to the competency in the field of human resource management. Motivation refers to individual choice and expectation, including It involves choosing whether to work hard, choosing the degree of effort, and choosing whether to make sustained efforts (Aguinis, 2009). The motivation dimension in this theory is similar to the individual self-efficacy. Therefore, it shows the correlation between self-efficacy and individual work performance to some