Training and Development

1826 Words4 Pages
bulb-icon

Recommended: The role of feedback in learning

Training and development is an essential part of every organisation. It is a learning process that involves attainment of knowledge, honing of skills and altering of attitudes and behaviours to increase the performance of employees. According to Noe & Winkler (2012) training “refers to a planned effort to facilitate learning of competencies incuding knowledge, skills or behaviours that are critical for successful performance in an existing situation” (p. 3). Development on the other hand is also about knowledge, skills or behaviours “but the time frame moves into the future, so that it involves formal education and experiences that will be essential for future performance” (Noe & Winkler, 2012, pg. 3). The purpose of this study was to conduct an evaluation of a training or development program with reference to the Instructional Systems Design process focusing on both training design (formative evaluation) and training outcomes (summative evaluation) in an organisation which in this applied project is the Crest Commercial Cleaners. This applied project will contain sections:
• A discussion of how the development of the program aligned with the program objectives
• A discussion of how the outcomes or objectives were supported through the implementation of the program.
Before we go any further with this applied project, we will first define the two kinds of evaluation that we have mentioned which are formative evaluation and summative evaluation. Formative evaluation refers to the evaluation of training that takes place during program design and development. It help confirms that the training program is well organised and runs smoothly plus trainees learn and are satisfied with the program. It usually involves collecting qualitative...

... middle of paper ...

...cute and understand. We have also shown that the training outcomes is beneficial to all especially to the franchisees because the skills and knowledge’s they gain from the training can be use outside their work.

Works Cited

Crest Commercial Cleaning Ltd. (2014). About Crest Commercial Cleaning. Retrieved from Crest Clean: http://www.crestclean.co.nz/
McMains, S., & Kastner, S. (2011). Interactions of top-down and bottom-up mechanisms in human visual cortex. The Journal of Neuroscience, 31(2), 587-597. doi:doi: 10.1523/JNEUROSCI.3766-10.2011
Noe, R. A., & Winkler, C. (2012). Training and Development: Learning for Sustainable Management. Sydney: McGraw Hill Australia Pty Ltd.
O*Net. (2014). Summary Report for: 37-2011.00 - Janitors and Cleaners , Except Maids and Housekeeping Cleaners. Retrieved from O*Net Online: http://www.onetonline.org/link/summary/37-2011.00

Show More
Related

  • The training and development of employees in William Hill is imperative

    1589 Words  | 4 Pages

    The training and development of employees in William Hill is imperative for the performance or the company as they are in a competitive market. William Hill has to inform workers to be aware of surroundings in the area that they work. Training and Development Training Training is essential for both employees and employer if they want to be effective within the organisation and also for a company like William Hill to stay competitive within their market. The reason why training is important to employees is to enable them to achieve their maximum potential in their current position, it is needed also to develop them to create further opportunities within the organisation because employees are likely to be better educated and become multi-skilled. Training should be ongoing within William Hill in developing the employee’s skills within the business.

    Read More

  • Effective Learning Design in Leadership Training

    740 Words  | 2 Pages

    Design elements are important for effective learning and transfer of training. Noe (2013) explains “…for learning and transfer of training to occur, training programs need to include meaningful material, clear objectives, opportunities for practice and feedback, learner interaction, and a supportive work environment”. Furthermore, Noe (2013) explains there needs to be an effective training program that maximizes learning and transfer of training for the trainee.

    Read More

  • Training Support Case Study

    579 Words  | 2 Pages

    TSC Ansbach. Training Support. ATCO: Mr. Lafuente-Masso. The TSC supported 43 Fly simulators, training events, including ten live-fire ranges, 11 non-firing training events and ESTII Simulation training for 552 US Soldiers, 25 Host Nation Soldiers and 35 police department emergency services. The units condcuted Parnership event with host nation Soldiers, Warrior Leaders training, and Tactical operation in Urban Environment simulation training. The TSC also coordinated for Host Nation and US forces Weapons Qualifications, training event to be conducted at the oberdqachstetten Range complex from 5 until 8 Septemeber 17, for 1-501st ARB LTC, Crotzer, Battalion Commander.

    Read More

  • Evaluation Process: The Process Of Program Evaluation

    759 Words  | 2 Pages

    Program evaluation is a skill that requires for skilled people to conduct an evaluation that is credible. My reason for taking this class was to gain the basic understanding of the program evaluation. As I became involved in the readings and class assignments I discovered a profound level of respect for this application. I uncovered that evaluations should dedicate thoughtfulness to all stakeholders who are invested in the program and affected by its evaluation. This process allows a full range of people and groups to take part in the evaluation; this is also a way to identify and develop the needs of stakeholders. Evaluation should be integrated throughout the preliminary phases of program development. A preliminary phase of the evaluation process is to define the program in-depth detail. This collective endeavor can generate a mutual understanding of the program and the evaluation process. In the environment in which I work this is an unknown process, program evaluation happens at the end of the year. In most cases, most programs are unsuccessful because of the fact of having unrealistic goals and outcomes. Evaluations can be formative and summative. Formative evaluations are conducted in the development and implementation phase of the program. This process can be beneficial because it provides with information on how to best attain the goals or make changes to the program. Summative evaluations happen when the programs are well instituted and inform on to what degree the program is attaining its outcomes and goals (Patton, 1987).

    Read More

  • Trainning as a Recruitment Tool

    507 Words  | 2 Pages

    The difference between high performing companies and all other organizations is the degree to which training is integrated into company culture and strategy. Despite less time was given for formal training, the employees were benefiting more. This is due to the environment of continuous learning in which nontraditional training opportunities were offered and encouraged. Another important factor is linking strategy and training. Training is considered an investment for the organization because it is potentially a company’s most critical asset.

    Read More

  • The Six Principles of Training

    999 Words  | 2 Pages

    The use of the six principles of training by a 100m sprinter would greatly improve the athlete’s performance. This is because the progressive overload, specificity, reversibility, variety, training thresholds and warm up/cool down principles all greatly affect the performance of any athlete. The principles of training can be employed in order to improve all aspects of fitness, from flexibility to strength and aerobic endurance.

    Read More

  • IKEA Case Study

    2216 Words  | 5 Pages

    According to Mathis and Jackson (2003) referred to the definition of training and development. It can be known that these behaviors are designed by the organization. In order to improve the performance of staffs. Training and development contain a large number of educational techniques and programs. “Training can consist of on-job training, off-job training, formal training, skill

    Read More

  • Assessment in Education

    1464 Words  | 3 Pages

    The purpose of formative assessment is to find where students are in their learning. This type of assessment is carried out day-to-day, in every lesson. Its outcomes will help the teacher on making well-founded judgements about pupils' understanding of concepts, deciding what the next learning steps should be and, therefore on planning effectively. In addition, other purpose of formative assessment is to provide students with inmediate feedback about their performance.

    Read More

  • Diversity Management

    940 Words  | 2 Pages

    Training and development is essential to employee’s retention, loyalty and overall satisfaction. When employees feel there is opportunity within a company and diversity leading the way employees pride and productivity is enhanced.

    Read More

  • Program Evaluation Research Papers

    760 Words  | 2 Pages

    Subjective research is based on one point of view, for example, a teacher formulates her ratings of what a passing grade in a discussion question would be in her class, and in contrast an objective evaluation would not include what the teacher's ratings are, it would not involve her feedback. Formative evaluations happen in the beginning phase of a program. The evaluations are conducted most commonly in these two ways, focus group discussion and in-depth interviews. Both focus group discussion and in-depth interviews are useful in gaining insight into a person or community on their particular views of the world around them and what motivates them. These groups can also lay the groundwork to uncover important information that can be used for future program

    Read More

  • Employee Training and Career Development

    1312 Words  | 3 Pages

    Training and development are important factors to the success of any organization. Each employee is a valuable asset that can either add to the success a company or contribute to its failure. Training supports and makes possible the development of new skills and knowledge. Offering training for employees at various levels within an organization assist employees develop the necessary skills and proficiency to be successful in their careers as well as prepare for new responsibilities.

    Read More

  • Formative And Summative Essay

    1223 Words  | 3 Pages

    Although somewhat vague compared to summative assessment, several key features help frame formative assessment. First, formative assessment happens while learning is taking place as opposed to at the end of content delivery. Rather, this is considered “assessment for learning,” (Chappuis, J., Stiggins, Chappuis, S., & Arter, 2012, pg. 5). The format is formal or informal, but the outcome in its use is an in-progress check of what students know and what students do not know. Chappuis, Stiggins, Chappuis, and Arter (2012) define formative assessment as, “Formal and informal processes teachers and students use to gather evidence for the purpose of improving learning,” (pg. 24). Second, this type of assessment is used to make instructional strategy adjustments. If student learning did not happen via one instructional method, the teacher must make the necessary accommodations to reteach the concept or skill. Next, it is not only used by teachers for feedback on instruction, but formative assessment is also used for providing timely, descriptive feedback to students and extends to allow for student self-assessment (Chappuis, J., Stiggins, Chappuis, S., & Arter, 2012; Popham, 2008). Formative assessment provides opportunity to provide specific feedback to students on where they are currently in their learning, and where they should be headed.

    Read More

  • Essay On Learning And Development

    2287 Words  | 5 Pages

    Learning and development contains many different forms. When it is strategically aligned with effective performance management systems, learning and development can enhance productivity, performance and increase staff commitment and loyalty. This is of considerable significance given Ireland’s commitment to a knowledge-based economy; strategic training and learning and development have become even more essential...

    Read More

  • Competency-Based Education and Training.

    2193 Words  | 5 Pages

    Competency-based education is perceived by some as the answer, by others as the wrong answer, to the improvement of education and training for the complex contemporary world (Harris et al. 1995). Popular in the United States in the 1970s in the performance-based vocational teacher education movement, competency approaches are riding a new wave in the 1990s with the National Vocational Qualifications (NVQs) system in England and Wales (begun in 1986), New Zealand's National Qualifications Framework, the competency standards endorsed by Australia's National Training Board (NTB), and the Secretary's Commission on Achieving Necessary Skills (SCANS) and the National Skills Standards initiative in the United States. Competency standards are propelled by a strong political impetus as the way to prepare the work force for the competitive global economy. At the same time, a growing chorus of critics argues that the approach is conceptually confused, empirically flawed, and inadequate for the needs of a learning society (Chappell 1996; Ecclestone 1997; Hyland 1994). Much of the debate is taking place in Britain and Australia, where there has been more time to examine the impact of the competency approach, and this publication therefore focuses on literature from those countries. However, the issues are relevant to vocational education anywhere. This publication looks at the claims of both sides in an attempt to locate the reality of competency-based education and training (CBET).

    Read More

  • Opinion Of Polygamy

    1845 Words  | 4 Pages

    What do you think about a marriage system called polygamy? Polygamy is the meaning will be “often married”. A man can marry as many women as he wants. Do you agree if your boyfriend or husband has other girlfriend or wife? Most women think polygamy is absolute nonsense and insincere sentiment, and some men think so too. On the other hand, some men think it sounds too good to be true because they can have an affair and cheating in state. Saudi Arabia, Myanmar and Bali agree polygamy. In this circumstance, there are many Muslim people in these countries, and polygamy is not a serious matter under the doctrine of Muslim. No one knows what are polygamy 's origins, but many countries had polygamy in old times because the war (What 's the History

    Read More

More about Training and Development

Open Document