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Importance of communication skills for healthcare professionals
Importance of communication skills to health providers
The importance of good communication skills in healthcare
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Therapeutic relationship is a bond among a healthcare expert and a client. It is also refers to the way by which therapist and the patient expect to slot in with each other, and produce positive change in the clients. Nursing theorist Imogene King, states that nurse-client relationship is a ‘learning experiences where by two people interact face an immediate health problems, to share, if possible in resolving and to discover ways to adapt to the situation.’ (Crisp and Taylor, 2005). This relationship is recognized exclusively to meet up the patients requirements and hence, is therapeutic in nature.
The efficient communication and therapeutic relationship among client and nurses are the spirit of high quality nursing care. Therapeutic communications are classified in two types of communication interventions these are authoritative intervention and facilitative interventions. A reliable intervention takes accountability on behalf of the patient. In this case the nurse offers client new knowledge, make suggestion and directs the clients. Whereas facilitative intervention, it promotes clients autonomy and self responsibility. In which a nurse encourages a client to solve problems and express emotions. As a nurse or anyone dealing with healthcare should use best communication skills, possible so that the therapeutic goals can be achieved.
Therapeutic relationship is essential because it is the only way to promote optimistic change in people. Some of the qualities of therapeutic relationship is to offer a good therapeutic care which are respect, empathy, openness, trust, genuiness, self awareness and supportive. In order to have a good therapeutic relation communication should be active from both sides as it acts as a vehicle throu...
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... his own right. Nurses should have the capability to build up with the patients’ strategies for change and plans for action. Nurses must help review their vision for future by considering their social context and relationships. Eventually, nurses should have the skill to investigate with the clients view for future.
REFERENCE
1) Crisp, J. & Taylor, C. (2005). Potter and Perry’s Fundamentals of nursing (2nd ed). Australia: Elsevier.
2) Crisp, J. & Taylor, C. (2009). Fundamentals of Nursing (3rd ed). Australia: Elsevier.
3) Dianne, L Josephson. (2004). Infusion Therapy for Nurses (2nd ed). United State of America: Delmar Leaning.
4) Eunson.Baden. (2008). Communicating in the 21st Century (2nd ed). Australia: 42 McDougall Street.
5) Parbury.S.Jane. (2009). Patient & Person Interpersonal skills in nursing, (4th ed).Australia: Elsevier.
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Therapeutic communication can help promote a relationship between the nurse and the client, by focusing on the client’s needs. The nurse can do this by using various types of communication skills, such as giving recognition, giving information, and offering self. Giving recognition is acknowledging the client’s needs in a non-judgmental way.An example of giving recognition in Bed Number Ten is “After you’re a little better, we’ll be taking you to the physical therapy department for regular work to rebuild your strength” (54). Sue enjoyed the conversation with Charles because he was the first to spoke to her about getting better. Giving information is providing specific factual information the client may or may not request. “All the way through,
Together, therapist and patient examine not only a situation that the client was involved in, but also the client’s experience of the event. This is done in the relational context of the therapeutic relationship, allowing experiences to evolve and for deepening and articulation to cause change.
Taylor, C. (2011). Introduction to Nursing. Fundamentals of nursing: the art and science of nursing care (7th ed.). Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins.
As this book points out, and what I found interesting, the therapeutic relationship between therapist and client, can be even more important than how the therapy sessions are conducted. A therapists needs to be congruent. This is important because a client needs a sense of stability. To know what is expected from him or her while being in this transitional period of change. In some cases this congruency may be the only stability in his life, and without it, there is no way of him trusting in his t...
Upon the first point of contact between a nurse and patient, the way a nurse communicates through words, gestures or facial expressions can affect the patient's perception of the nurse. Communicating professionally helps to portray the nurse in a good light. This is important as having a positive perception of the nurse's image and behaviour is crucial to building patient trust — one of the key elements of a therapeutic nurse-patient relationship (Bell & Duffy, 2009; Wadell & Skarsater, 2007). The need for the establishment of therapeutic relationship is supported by th...
West, E., Griffith, W., Iphofen, R. (2007, April vol.16/no.2). A historical perspective on the nursing
Potter, P., Perry, A., Ross-Kerr, J., & Wood, M. (2009). Canadian fundamentals of nursing fourth edition.
Research has shown that a strong therapeutic alliance is necessary for establishing a beneficial contact between the therapist and the client. If the therapist does not encourage the creation of a reliable therapeutic alliance from the beginning of the treatment, it will be hard to develop a constructive relationship with the client later. Establishing the therapeutic alliance will increase the chances of achieving the goal of the treatment because the clients will be willing to cooperate if they trust and respect the therapist. Clients are not likely to cooperate with therapists who impose their authority aggressively. Instead of imposing their authority on the patient, therapists should develop work with their patients by building a mutual relationship based on trust, understanding, and respect for the client.
The therapeutic aspect is focussed on the care received, and how it creates a positive outcome for the service user, this includes good communication, building strong relationships, person centred planning and the choices available to the person in receipt of care. (Miller, J, 2015) (Gibb and Miller, 2007)
Therapeutic relationship is an essential part of nursing; it is the foundation of nursing (CNO, 2009). The National Competency Standard for Registered Nurses state that nurses are responsible for “establishing, sustaining and concluding professional relationship with individuals/groups.” Throughout this essay the importance of forming a therapeutic relationships will be explained. The process of building a therapeutic relationship begins from prior to time of contact with a patient, the interpersonal skills of the nurse; then the process includes skills required by the nurse to communicate effectively, including respect, trust, non-judgment and empathy. The way to portray these skills can be via verbal or non-verbal cues that are important to understand how they influence a person. The process and skills listed below are all relevant to nurses working in the contemporary hospital environment today.
Nursing is a varied career that offers opportunities to many. It offers a range of facilities and options for all. Nursing is an ethical centered profession that requires its members to give of themselves. Each individual must maintain a professional atmosphere while upholding his or her personal integrity. Each nurse brings his or her own unique values and beliefs to their work and care. A strong conviction toward those ideals is essential in the profession. Nurses are faced with differing views, ideas, and expectations every day and must maintain neutrality for the betterment of their patients. They care for those experiencing illness, loss, and health and have to nurture accordingly. Nursing is not about the skill set or knowledge we have but about those we help in the process. Nursing goes beyond a career; it is a
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Reflecting on my work as a therapist, I recognize the importance of the therapeutic relationship. For instance, in EFT the therapist, “the therapeutic relationship, characterized by presence, empathy, acceptance, and congruence, helps clients to feel safe enough to face dreaded feelings and painful memories (Greenberg, 2014).
Therapeutic relationship is well-defined as the process of interrelating, that concentration on advancing the physical and emotional comfort of a patient. Nurses use therapeutic practices to provide support and evidence to patients. It may be compulsory to use a variation of techniques to achieve nursing goals in collaborating with a patient. By discovering the reluctance of the patient to study, as well as the opinions and beliefs of the client and their family, the nurse work together with the client to discoveraexplanation. The...
Taylor, C. R., Lillis, C., LeMone, P., & Lynn, P. (2011). Fundamentals of nursing: The art and science of nursing care (7th ed.). Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins.