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The importance of listening in communication
THE IMPORTANCE OF GOOD listening skills
Problems facing effective listening
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Recommended: The importance of listening in communication
Listening Skills
In life coaching, one of the most important skills a coach can have is the ability to listen. Many times it is easy to be “hearing” and forget to “listen”. In order to conduct a proper coaching session, the coach must be well versed in the techniques, skills, and obstacles in listening. Listening is not only important to the coach, but also to the client. Both parties need to have a mutual understanding and comfortable communication. By gaining a more full understanding of listening skills it enables the coach to listen and guide the client to his or her goal. The success of the client-coach relationship is dependent upon the ability the coach has to put aside their personal thoughts and fully engage in effective listening of the client.
Professional Listening
Listening versus Hearing
Listening is not only a skill for a life coach, counselor, teacher, or friend to have but it is also important for children engaging in education. For life coaches and counselors concerned with training these children there are techniques to help optimize the effectiveness of listening. One of these skills is careful presentation of stimuli that is audible by the client (Estes, 2010). By supplying stimuli causing a focus on the client’s ability to listen, asking appropriate questions, and helping the client learn how to be an effective listener the coach is improving his or her academic abilities and future communications. Moreover, in a coaching setting it is important for the life coach to utilize skills optimizing the effectiveness of their listening. By understanding emotional, physical, and verbal signals the life coach is better equipped to listen to what the client is saying, instead of just hearing them (Estes, 2010).
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This constitutes the single largest barrier to successful coaching. Common barriers to
Listening is a vital and important part of communication. While speaking clearly and concisely is imperative, true listening is central to speaking with mindfulness and in the case of the counselor, this mindfulness has the possibility of leading clients to their own solutions to life’s tough circumstances. In his book, Petersen (2007) breaks down the communication cycle so that we can be aware of how we react when people share their emotions with us, and how to effectively communicate by listening and speaking in turn to build strong and supportive relationships, whether they are personal or professional.
Kottler, J. A., & Montgomery, M. J. (2011). Theories of counseling and therapy: An experiential approach. (2nd ed.). Thousand Oaks, CA: SAGE publications, INC.
Stickley, T., & Freshwater, D. (2006). The art of listening in the therapeutic relationship. Mental Health Practice, 9 (5), 12-18.
Counseling skills has provided me with a valuable insight into the helping relationship and how it is both created and maintained in order to encourage growth and development in the client. The factors involved within the helping relationship include considering Roger’s core conditions, congruence, unconditional positive regard and empathy as the three main characteristics necessary in a helping relationship. In order to fully incorporate all three of Roger’s core conditions, I as the counselor must be self-aware, as a lack of self-awareness may inhibit truly listening and understanding the client; self-awareness can be enhanced through exercises such as Johari’s window. Counseling skills such as body language and active listening also plays a role within encouraging the client to open up and can help me as the counselor convey empathy.
Starr, J. (2008) Coaching Manual: The Definitive Guide to the Process, Principles and Skills of Personal Coaching. (2nd edition) Harlow: Pearson Education Ltd.
.... Through the evaluation of reactions from both myself and others, I have realized the significant impact the misuse of a particular listening style may have. These effects reach beyond social and professional environments, and in some cases may produce unintended negative effects with family. I had not realized that the two listening styles I use most commonly could be so incredibly polarized when it comes to employing critical listening. As a result, I have devised appropriate steps which I feel will assist in creating a more balanced conversational environment and improve my overall effectiveness in communication. I was surprised to discover that my listening styles are not always conducive to the environment in which I am listening; however, I am consequently compelled to take the steps necessary to achieve higher-quality communication in every aspect of life.
It is very important to listen and pay attention because as a Counselor you do not want to miss out on any important information that can help determine the root of the problem. I also find that being a good listener is one of my strengths as well as being compassionate, open-minded, and sympathetic. I overcame many personal hardships in my life, and because of those hardships I am a stronger person, with a positive outlook on life that can help make a difference in someone. One of my personal characteristics that I feel that I need to improve on is that I become too emotionally involved because I care about those I will work with. I want to be able to do my job without my emotions getting in the way. The best way to do that is to learn strategies and techniques to help me improve. I am willing to learn and work hard to make sure I become a qualified professional for this
I wanted to start telling the story of our experience by sharing the feelings I brought into this exercise. A few years ago I underwent an experience of coaching through several sessions that left me this taste in the mouth that the coaching as a tool to develop others is not very effective. I have not taken the time to deeply analyze what went wrong but in general if I had to choose to do it again I think I would choose another methodology to foster change. Its objective in general is to assist in building behavioral skills, but in my opinion to really look for a long lasting change you need to give a deeper understanding to the lack of a certain skills, strongly reflect on the variables linked to it as could be the emotions, values and motivations that conduce you towards a behavior different that that one desired. Personally, I enjoy seeking information that allows me to jump beyond the facts, and staying on the behavioral side of the reality limits my passion for inspiration and insight.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Many people interact verbally as well as nonverbally. However, two major roles are present when verbally communicating. In order to effectively communicate, one must know how to speak adequately as well as listen efficiently. Listening is the main focus since according to the textbook, the average person spends more time listening than anything else. Listening is described as the “process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.” Though listening is such an effective part of communicating, it a skill that can greatly be improved in my
In applying the skills to a case scenario, I found it difficult to focus and use my active listening skills. I do know that in an ideal situation, I will more than likely be one on one with my client and will generally conduct the interview in a quieter atmosphere, allowing me to focus better on what the client discloses. However, with continuous practice I believe I will be able to overcome becoming distracted by background noises.
Over the past few days, I have been able to reflect on my listening skills; both strengths and weaknesses. Although I do have some strong points as a listener, there are several areas I need to improve on. Upon reflection, I was also able to create a number of goals I have for working on these skills over the semester and continuing these after the conclusion of the class.
Listening skills is a skill which are mandatory for every counselor to be able to provide effective counseling to their client. Listening has no specific definition but often people tend to get confused between listening and hearing. When we hear we only perceive sounds but when we listen, our hearing is accompanied by a deliberate and purposeful act of mind. In short, listening means to get meaning from what is heard. Some of the reasons why listening is important is:
A skill, according the Merriam-Webster Online Dictionary, is a learned power of doing something competently: a developed aptitude or ability. The skill of listening is a skill that I believe everyone should have but most people lack. Many people do not realize that listening is not merely the act of hearing a sound but of paying close attention to what someone is saying and trying to understand the message that they are trying to relate to you. Most times people say they are listening when in all actuality they are merely hearing you but not even attempting to understand what is being spoken of. The advantages of being a good listener are vast. This skill can positively affect many parts of our everyday life and interaction with people. Nevertheless, it is a skilled that is overlooked in today’s unmindful society. The reason I believe that listening is of such importance is because nowadays people have developed the mentality of “every man for himself.” People are not concerned about their fellows anymore. We are only concerned about our own issues and problems. Listening is a skill that is acquired throughout a lifetime. It is an important virtue when it comes to communication.People should be taught from childhood the importance of learning how to listen. If we realized how much we would benefit from being good listeners, I believe that things would change. Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on.