Dire Dawa Administration has an area of about 128,802 ha. According to the 2007 population and housing census of Ethiopia, the total population of the Dire Dawa Administration was estimated to be 341,834, out of which the urban population was 233,224 and that of the rural population, 108,610. The Adminstration is a center of modern economic and social activities where infrastructure services are found relatively in a good situation. However, its development is too slow to meet the demands of the increasing population due to natural growth and rural-urban migration. In particular, the land administration services are poorly and inadequately provided to the customers.
Now a days, the key component of public sector function is providing excellent services to their customers.. The Federal Democratic Republic of Ethiopia Service Delivery Policy in its part defines public service as those activities of government institutions aimed at satisfying the needs and ensuring the well being of the society as well as enforcing laws, regulations and activities of the government (FDRE, 2001). Public service is generally include those services which are mainly, or completely, funded by taxation.
The issue of public service delivery is becoming a global concern that demands continuous reform to fit the turbulent environment and changing customer needs. In the past few decades, there has been a growing emphasis on the need for public organizations to see the public (citizens) as customers and the trend in public sector management is changing that customers increasingly used to describe the users of service delivered by government bodies (World Bank, 2000).
The developing world is being transformed from a world of rural villages into world of cities a...
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...uplication .Consequently, land records are not reliable, land disputes are common, land registries are overwhelmed with associated problems, and integrated reliable land information is almost impossible to obtain. Land Administration services are costly for both the government and the people. Moreover, the people are hardly satisfied with the quality of the services (Ibid).
The Administration's government has established land registration activities which were intending to regularize the illegal settlements though the project is impeded with different problems. As a result there are a number of illegal settlements which are in waiting line to get the registration services from the Administration's Land Development and Management Bureau. The payment of compensation for the affected occupants or/and owners is subject to cumbersome procedures and lacks transparency.
The new public management states that, “cities are growing more and more like corporations referring to citizens as customers in the sense that they are providing product or goods (services) to the customer (taxpayers).” This had led to an increased demand for better quality at the lowest cost to the taxpayer. When looking at cost saving and alternative delivery municipalities must make a hard decision when choosing to contract out essential services.
Mike Davis in his book Planet of Slums, discusses the Third World and the impact globalization and industrialization has on both urban and poverty stricken cities. The growth of urbanization has not only grown the middle class wealth, but has also created an urban poor who live side by side in the city of the wealthy. Planet of Slums reveals astonishing facts about the lives of people who live in poverty, and how globalization and the increase of wealth for the urban class only hurts those people and that the increase of slums every year may eventually lead to the downfall of the earth. “Since 1970 the larger share of world urban population growth has been absorbed by slum communities on the periphery of Third World cities” (Davis 37). Specifically,
The main aim of public service is to deliver services that are of need to its people. How fast a public manager can address its people’s problem and concerns indicates its effectiveness. Responsiveness of the manager develops trust between him, the government, and the people. According to (Rainey, p106) bureaucratic responsiveness implies two things; responsiveness to the people’s wishes or responsiveness to the interest of the government.
A general situation of urbanization trend in developing countries and developed countries is increasing. In 18th Century only 3% of the world total population lived in urban areas but as projected in 2000 this number will increase at above 50% (UN as cited in Elliot, 1999, p. 144). According to UN (as cited in Elliot, 1999, p.144), it is figured that the total urban population in developing countries has increased from approximately 400 millions people in 1950 to approximately 2000 millions people in 2000. At the same time, total urban population in developed countries is double...
Public agencies are state, local, and federal government employers. Through this paper we will be discussing some of the tools and abilities of public agencies and how they influence our public organizations, such as their regulatory process and administrative hearings. Regulations are primary vehicles that are utilized by agencies to implement laws and general agency objectives. The ability to regulate and enforce these standards comes from laws passed by the legislature, which gains its authority through the constitutions of the federal government and the states. It is then the duty of the executive and judicial branches to administer and adjudicate the laws, respectively
India, the second highest populated country in the world after China, with 1.27 billion people currently recorded to be living there and equates for 17.31% (India Online Pages 2014) of the world's population, but is still considered a developing country due to it’s poverty and illiteracy rates. As these nations continue to grow at rates that are too fast for resources to remain sustainable, the government’s in these areas wi...
The purpose of enacting The Land Registration Act 2002, was to combat the uncertainties evolved around the previous Act, Land Registration Act 1925 . The need for reforms was highlighted in a report by Law Commission known as Land Registration for the 21st Century: a Conveyancing Revolution . LRA 2002 repealed LRA 1925, not only simplify the law by maintaining an accurate record of all the rights and alongside interests held by others that affect the land, but also to give certainty the basic concepts engrossed by the 1925 Act as it can be very clearly evident that 2002 Act revolves around the original and principle ideas with amendments.
Public Administration involves the development, implementation and management of policies for the attainment of set goals and objectives that will be to the benefit of the general public. Since Public Administration involves taking decisions that affect the use of public resources there is often the question of how to utilize public resources for maximum public good. The National Association of Public Administration has identified four pillars of public administration: economy, efficiency, effectiveness and social equity. These pillars are equally important in the practice of public administration and to its success. This paper seeks to explain the role of each of the pillars in the practice of public administration.
This essay discusses the radical transformation of the principles and foundations of public administration from traditional to New Public Management. Firstly the essay will attempt to define the key terms of traditional public administration and the doctrine of New Public Management. Rabin J. (2003) explains that New Public Management embodies “a process in public administration that uses information and experiences obtained in business management and other disciplines to improve efficiency, usefulness and general operation of public services in contemporary bureaucracies.“Traditional Public Administration progresses from governmental contributions, with services perceived by the bureaucracy.
On the other hand, urbanization in the developing countries differed from the process of urbanization in the West. In the Third World, throug...
...population distribution designed to reduce the rate of rural-urban migration appears to have had limited success in many developing countries. Policies must be directed at altering the rural economy in order to slow the rate of urban sprawl. Broad land use planning and changing of planning standards and governmental procedures would go a long way to reduce many of the problems that face urban populations in the developing areas, especially Africa. Urbanization can cause a lot of problems for a city or even a country. It can cause cities to become overpopulated which are known as mega-cites, and cause problems with living arrangements and finding a job. Urbanization can also cause health problems. Urbanization is supposed to be good for developing countries on the rise but with this rapid growth in Africa, these problems can become a major concern in the future.
Ohemeng, Frank, L.K. and Leone, Robert P. “Should Public Sector be RUN like a Business.” Approaching Public Administration. Edmond Montgomery Publications Limited, (2011), P. 1-362.
McMichael, Philip, ed 2012. Development and Social Change: A Global Perspective, 5th ed. London: Sage Publications, Inc.
Public policy can be defined as “What ever governments choose to do or not do” (Dye, 2008, p 2). In the context of this essay, public policies are a set of actors by the government in order to reach out to the masses. The ministries and departments are mandated to deliver specific mandates in the form of public goods and services.