The One Minute Manager Case Study

Implementation

There are an endless number of ways a manager can work on the relationships within his/her clinic. Most leaders will need to develop their own individual methods as a result of having a variety of personalities and leadership styles. Although, there are some solid principles that would apply to anyone, there is not a cookie-cutter approach to building relationships. A manager will need to educate himself/herself on ways to build and adequately maintain healthy relationships with staff members. A recommendation would be to obtain a good book or a good article that would speak to this subject. One of my favorite and most impacting relationship books is The One Minute Manager (Blanchard & Johnson, 1982). It discusses the importance

The most effective way to evaluate the status of the staff morale is through one-on-one conversations by the manager and/or leaders of the clinic. The evaluation conversations in its self will help better the morale because they give an opportunity for the staff to have a voice. In most cases, just sitting down with an individual and hearing what is on his/her mind will give you a great idea of how the morale in a clinic is doing. If a more formal process is desired, a basic psychosocial survey of the nurses and staff may be developed or found. This survey could be given to each staff member during regular work hours and completed anonymously to receive the most honest feedback possible. Another method of evaluation could be to look at the end result and determine if patient indicators have improved (i.e. dialysis efficiency, hematocrit levels, infection control rates, etc.) over a six months period of time. This would determine if the effectiveness of the staff improved. Finally, another method could be to look at turnover rates before and six months after

According to Duffield, Roche, Dimitrelis, Homer, and Buchan (2015), nurse leaders play a critically important role in staff morale and retention. In consideration of this, the most effective method of sharing these findings would be an initial one-on-one presentation with the nurse manager. Posters in key areas of the facility could possibly take care of any relationship education directed to the staff. In order to disseminate the information beyond one facility, there could first be one-on-one presentations with the other facility managers. If the information proved to be helpful, a submission to one of the national nephrology journals could be a