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How to improve airline safety
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Pilots generally do not think about the model of decision-making they wish to follow when they are at the controls. They instead worry about key items that have a direct correlation to the safety of those onboard and the safety of the aircraft. In this article, O’Hare is concerned that a lot of effort has been put into educating and training pilots to make the right decision, but very little or none has been put towards aeronautical decision-making (ADM). This stems from the fact that as an aviation community we do not fully understand the ADM process, though we comprehend quite well the “prescriptive models of ADM” and can effectively train to them (O’Hare, 1992, p. 175). To explore this gap in knowledge O’Hare reviews multiple studies completed on ADM, as well as “examples of naturalistic decision-making in complex, dynamic environments” (O’Hare, 1992, p. 176). This method of decision-making resembles that of a pilot. The outside world and the cockpit display numerous challenges and sometimes have conflicting displays requiring challenging decisions. O’Hare’s overall goal is to provide a Framework Model that can serve as a foundation for “future research into ADM and a basis for further prescriptive efforts” (O’Hare, 1992, p. 176). To guide him through this O’Hare relied heavily on the research of Jensen and Benel who found that most fatal crashes are caused by decisions rather than perceptual or action errors (O’Hare, 1992, p. 175). Trained pilots have great ability to react to sensations they perceive, but have trouble making decisions in a dynamic environment where the answer may not be obvious. This can be further described using the three basic models of decision-making: normative, prescriptive, and descriptive (... ... middle of paper ... ...n a decision was required the Mimic system used its semi qualitative, nonnumeric method of reasoning to suggest actions to the pilot (O’Hare, 1992, p. 186). This is comparable to the AI decisions made by autopilots in today’s aircraft. Conclusion Human performance, especially in an aircraft, is a complex world. Though there are a lot of narrow range models available to explain the cognitive processes of a pilot, there is a lack of models that encompass the entire framework of decision-making and problem solving. There are multiple models that look at a pilots ability to recognize a problem and troubleshoot it, but there is not one that conceptualizes the entire problem solving practice. O’Hare’s framework model provides us understanding on how pilots make decisions and should then provide a more firm base for the development of future prescriptive models of ADM.
In the text, Carr states, “The autopilot disconnected, and the captain took over the controls. He reacted quickly, but he did precisely the wrong thing…The crash, which killed all 49 people on board as well as one person on the ground, should never have happened.” This shows that by depending on technology, pilots run the risk of potentially crashing the plane. Although technology has made it easier to fly planes, many things can go wrong with technology which is why it is dangerous to depend on it the way many pilots do. In addition, Carr also talks about how pilots are unable to react during an emergency due to their lack of knowledge. In the text, Carr states, “Automation has become so sophisticated that on a typical passenger flight, a human pilot holds the controls for a grand total of just three minutes...They’ve become, it’s not much of an exaggeration to say, computer operators.” This shows how pilots are losing their knowledge which is putting the lives of the passengers at risk. Although technology has helped to an extent, it harmful as well since pilots are relying more on the computer than on their
Handling and operating an airplane comes with great risk, but these risks that are present are handled with very different attitudes and dealt with in different ways depending on the environment the pilots are in.
The Colgan Air Flight 3407 was a very interesting case to look at. On February 12, 2009, at 10:17 pm, flight 3407 crashed at a house in New York after the pilots experience a stall. Flight 3407 was scheduled to fly from Newark, New Jersey to Buffalo, New York. The NTSB reported the cockpit voice recorder (CVR) revealed some discrepancies both pilots were experience. The first officer did not have any experience with icing condition but icing was one of the reasons the plane went into a stall. On the other hand, the captain had some experience flying in icing condition. The captain was experiencing fatigue, which indeed, made him unfit to recover from a stall. With that in mind, the Human Factor Analysis Classification System (HFACS) will give insight of some errors both pilots made.
The four simple steps taught me how. Making decisions will be significantly easier if I utilize the DDM. I know that the D.A.R.E. Decision Making Model will be beneficial to me even as I grow older and I am grateful that I have learned such a useful tool to implement in my life. D.A.R.E. has taught me useful techniques, tips, and strategies that will undoubtedly impact my actions in the future.
Dual-process models provide an attempt to describe how a phenomenon of two different mental processes, conscious and unconscious play a role in everyday decision making. The field of psychology has seen the development of numerous amounts of dual-process models over the
Fuzzy Trace theory functions and serves as a better model for explicating reasoning and decision making. There are five parts of “processing in reasoning and decision making: (a) stored knowledge and values; (b) mental representations of problems or situations; (c) retrieval of knowledge and values; (d) implementation of knowledge and values; and (e) developmental and individual differences in monitoring and inhibiting interference” (Reyna & Brainerd, Dual Processes in Decision Making and Developmental Neuroscience: A Fuzzy-Trace Model, 2011). Stored knowledge implies what has been stored in long-term memory through education and experience. Mental representations incorporate the ways in which people perceive problems to be faced, and these representations consist of verbatim- and gist-based representations.
Safety in the ethics and industry of aerospace technology is of prime importance for preventing tragic malfunctions and crashes. Opposed to automobiles for example, if an airplane breaks down while in mid-flight, it has nowhere to go but down. And sadly it will often go down “hard” and with a high probability of killing people. The Engineering Code of Ethics states first and foremost that, “Engineers shall hold paramount the safety, health and welfare of the public.” In the aerospace industry, this as well holds very true, both in manufacturing and in air safety itself. Airline safety has recently become a much-debated topic, although arguments over air safety and travel have been going ...
...rding directions based on intuitive navigation, and support the basis that navigation may be a natural skill relating to one’s mentality.
In the view of global security,(2011) The military decision making process abbreviated as MDMP is a planning model that establishes procedures for analyzing a mission, developing and comparing courses of action(COA) that are best suited to accomplish the higher commander’s intention and mission. The MDMP comprise of seven stages and each stage depends on the previous step to produce its own output. This means that a mistake in the early stage will affect all the other stages that follow. These steps include:
Stakeholders are those groups or individual in society that have a direct interest in the performance and activities of business. The main stakeholders are employees, shareholders, customers, suppliers, financiers and the local community. Stakeholders may not hold any formal authority over the organization, but theorists such as Professor Charles Handy believe that a firm’s best long-term interests are served by paying close attention to the needs of each of these stakeholders. The modern view is that a firm has responsibilities to all its stakeholders i.e. everyone with a legitimate interest in the company. These include shareholders, competitors, government, employees, directors, distributors, customers, sub-contractors, pressure groups and local community. Although a company’s directors owes a legal duty to the shareholders, they also have moral responsibilities to other stakeholder group’s objectives in their entirely. As a firm can’t meet all stakeholders’ objectives in their entirety, they have to compromise. A company should try to serve the needs of these groups or individuals, but whilst some needs are common, other needs conflict. By the development of this second runway, the public and stakeholders are affected in one or other way and it can be positive and negative.
... problem are under constant development and analysis, in a hope to avoid these situations. The civilian industry continues to lead in development due to commercialization, with the military not far behind. The only real deficiency in CRM program development seems to be the area of general aviation as described earlier. Until this problem is addressed, there will still be a glaring weakness in the general area of aviation safety. However, with the rate of technology increase and cheaper methods of instruction, we should begin to see this problem addressed in the near future. Until then, aviation will rely on civil commercial aviation the military to continue research and program development for the years to come, hopefully resulting in an increasingly safe method of travel and recreation.
Newell, A., Shaw, J. C., & Simon, H. (1958). Elements of a theory of problem solving. Psychological Review, 84, 231–259.
...ny things a pilot should know, but this is at the top of the list, "The last thing you want to do is panic, then all sorts of things can happen." (Roy Murray, flight instructor, who successfully talked a passenger with no flying experience through a landing over the radio after the pilot collapsed.)
An employee does an unsatisfactory job on an assigned project. Explain the attribution process that this person's manager will use to form judgments about this employee's job performance.
If life were merely a contest with fate, then should we not think before we act? Though some may argue that the proper time to reflect is before acting, I have learned from experience that, more times than not, this is not the best approach. The ability to act on instinct is crucial to success, in many situations. During an earthquake, for instance, one must quickly respond in whichever way necessary to protect themselves, as well as their loved ones. No matter how prepared, or trained, one may be, there is no way to predict what the essential motions should be taken at the time of an emergency.