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A reflection on team conflict resolution
The myths and realities of teamwork
Communication is key to teamwork
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Recommended: A reflection on team conflict resolution
Why is teamwork hurting companies and the employees that work there? Teamwork in the workplace is something that is becoming more popular every year with focus on getting a variety of ideas from employees. According to Ana Shetach, “Teams are becoming more common as workers join virtual, autonomous, cross-functional, action-learning, and many other kinds of teams” (2012, p. 25). Similarly, teamwork is difficult for most people. There are many problems that come up with working in teams. Conflict, demographics, stress, recognition and dominant leadership are the 5 main topics that I feel are negatives when it comes to working in teams. In my research, I will break down each of these characteristics and analyze why they contribute to a negative workplace environment. Finally, I will supply the recommendations of why workplace teamwork should be eliminated and individualism should be the main focus.
Teams are wonderful, but every great team has a fundamental problem that has to be addressed. This problem makes working in teams impossible and negative for teammates. “Although teams have the potential to transform this expanded input set into lifesaving decisions and innovative new products, teams also possess the almost certainty of conflict” (DeChurch, Doty, and Mesmer-Magnus, 2013, p. 559). Similarly, conflict is sometimes hard to pin point but it comes from a number of different things. De Dreu and Gelfand explain conflict as “a process that begins when an individual or group perceives differences and opposition between itself and another individual or team about interests and resources, beliefs, values, or practices that matter to them” (2008, p. 416). Therefore, conflict can cause companies to be unproductive. According to DeChu...
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The purpose of this paper is to give a review of the book, The Five Dysfunctions of a Team by author, Patrick Lencioni and provide teams and team members with a sense of the strengths and weaknesses that can be used to make or break teams in certain areas. The following will give you a summary of Patrick Lencioni’s teamwork model and how it can be a road map for your team and your leadership skills.
An effective team typically develops through several stages. Tuckman and Jensen developed a model for how teams should develop that includes five stages: forming, storming, norming, performing and adjourning (as cited in Martin ,2006 and Fulk, Bell,& Bodie ,2011). In forming, the first stage in team development, team members are introduced to the team’s purpose and goals(Martin, 2006 ; Fulk et al. ,2011). Fulk et al. (2011) explain that members are usually motivated and excited about working together to accomplish the specific goal, but they point out that interactions among team members can be affected by uncertainty about purpose, anxiety, mistrust ,and reluctance to share ideas and opinions. Nevertheless, despite such uncertainties, team members usually avoid conflict and move on to the next stage, storming(Fulk et al.,2011). Unlike the forming stage, the storming stage is marked by conflict (Martin...
According to the Theorists as groups turn into teams, most conflict happens in the “storming” stage of team development (De Janasz, Dowd & Schneider, 2001). First, one must understand what conflict is. Capozzoli (1999) cites Boulding’s 1962 definition of conflict as “a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wishes of the other.” Conflict can be either constructive or destructive to the team and can be created in several ways. Conflict must be analyzed and understood for the team to resolve it.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
When we think of the word team, individually many different ideas may come to mind about what a team really is. Some may think of an NFL team (Tennessee Titans), an NBA team (Sacramento Kings), or a NASA astronaut team with such pioneers as Edwin Aldrin, Jr. and Neil Armstrong as members. You might even think of the U.S. Navy, Air Force, Army, Coast Guard, or Marines as teams. In fact they all are, and they have a great deal in common as teams. However, for the purposes of this paper I will examine the characteristics of work teams, as they apply to organizations and I will supply answers to the following questions: What is a team? Where did the team concept come from? What are the types of teams? What are the advantages and disadvantages of having teams in organizations? What does it take to make a team effective?
Differences within the team are the major reason for conflict. This stems from differences in opinion, attitude, beliefs, as well as cultural back grounds and social factors. The Conflict can be positive which is functional and supports or benefits the organization or a person’s main objectives (Reaching Out, 1997). Conflict is viewed as positive when the conflict results in increased involvement form the group, increased cohesion, and positive innovation and creativity. Conflict tends to be positive as well when it leads to better decisions, and solutions to long-term problems.
The potential ramifications for the employer can be costly when employees succumb to internal and external stressors. To effectively combat job stress and develop a comprehensive stress management program, organizations must be cognizant of several areas that may be contributing factors to an employee’s stress level. Internally, organizations should review the employee’s workload and ensure that they have the necessary skills to complete the tasks they are expected to complete (Ornelas & Kleiner, 2003). They must also work to “motivate, challenge and take full advantage of the employee’s skills and abilities” (Ornelas & Kleiner, 2003). Employee’s job stress can also be decreased by allowing them take an active part in decisions, creating an atmosphere that facilitates a support network, and offering flexibility in their schedules that allows them to address responsibilities outside the workplace (Ornelas & Kleiner, 2003).
A group of people working on a team means a group of different sets of minds working together. Thus, it is inevitable that there may arise conflicts on a certain topic within the team, as certain viewpoint may seem right for the circumstances for some teammates and may different for others. However, it is not that they are not solvable.
In David Wright’s “The Myths and Realities of Teamwork,” (Wright, D., 2013), he outlines six myths that are ubiquitous and perpetuated by many people. Here is a short examination of all six.
Teamwork is one of the important component that is required in any types of business organization . Team is defines as “a small number of people with complementary skills who are committed to the common purpose, performance goal, and approach for which they hold themselves mutually accountable”(katzenbach and Smith 1993) . Teamwork offer numbers of advantages like in teamwork work are completed earlier because large task are divided into smaller projects and then it find out an individual who is best for doing the jobs. Tasks that are smaller in size also need less time and brainpower then the work is less sporting to the people who are working. Teamwork also helps in combing the unique skills of people and makes them work efficiently. In a teamwork strength of different people are combined for the benefit of entire team and to produce better product and teamwork also help in building the unity among the group member .In a teamwork relationship play an important role because it helps people to communicate properly with one another whereas friendship helps in creating a job satisfaction. Support system is also important because if support system will be stronger than people will be comfortably depend on each other. These are the advantage of the teamwork but in teamwork there are also disadvantage like in teamwork there is an uneven participation of the members because they depend on other for doing the majority of work this can lead to hatred in the workplace. In a teamwork everyone is not team player, as they cannot perform well while team is working because they want to do there own so they might face problems to get fitted in a certain work culture, which will result in displeasure. In teamwork there is less creativity among th...
Teamwork is one of the important component that is required in any types of business organization . Team is defines as “a small number of people with complementary skills who are committed to the common purpose, performance goal, and approach for which they hold themselves mutually accountable”(katzenbach and Smith 1993) . Teamwork offer numbers of advantages like in teamwork work are completed earlier because large task are divided into smaller projects and then it find out an individual who is best for doing the jobs. Tasks that are smaller in size also need less time and brainpower then the work is less sporting to the people who are working. Teamwork also helps in combing the unique skills of people and makes them work efficiently. In a teamwork strength of different people are combined for the benefit of entire team and to produce better product and teamwork also help in building the unity among the group member .In a teamwork relationship play an important role because it helps people to communicate properly with one another whereas friendship helps in creating a job satisfaction. Support system is also important because if support system will be stronger than people will be comfortably depend on each other. These are the advantage of the teamwork but in teamwork there are also disadvantage like in teamwork there is an uneven participation of the members because they depend on other for doing the majority of work this can lead to hatred in the workplace. In a teamwork everyone is not team player, as they cannot perform well while team is working because they want to do their own so they might face problems to get fitted in a certain work culture, which will result in displeasure. In teamwork there is less creativity among th...
Every work environment has certain stress level inherent in its modus operandi, and how employees react to the different situations is likewise varied. Many theories try to explain an employee’s attitude can alter the expected negative reaction to workplace stress. These broad concept of identifying “moderators” can be simplified by considering if the individual employee has a type A or B personality, his or her locus of control, hardiness, and self-esteem. A moderator is defined as “a variable that affects the direction or strength of the association between two other variables”, employee and work related stress (Landy & Conte, p. 469). There are other peripheral factors like social groups that may have less
...change and stress by soliciting input from managers and employees making it more likely to produce comprehensive stress management strategies that can target the organization as well as the individual for change (Murphy, 1995). The issues of individual resistance to change, the potential sources of stress and consequences of change and stress on an organization have been addressed in this paper. For all that has been written about change and the effects of change, there is still so much more to be learned (Longenecker & Fink, 2001; Washington & Hacker, 2005). Future studies would profit from the use of additional measures to cross-validate findings of the relationships among workplace stress and organizational change (Vakola & Nikolaou, 2005). One can only hope that future questions about organizational change and stress management can continued to be answered.
Teamwork is defined as, “the process of working collaboratively with a group of people in order to achieve a goal.” (Business Dictionary, n.d.) Ultimately, it provides us with a sense of accomplishment and a feeling of unity amongst each other. It allows us to create healthy relationships, and bond further with our peers, and generally, it’s a necessity for our lives. Teamwork aids us with developing imperative life lessons and skills. It also helps us gain a new perspective, and discover our strengths and weaknesses. Personally, I believe that I work well in a team, and I possess the skills of a good leader. Regardless, some individuals
The employee reflects change in an organization as a shift of role, responsibilities and skill. However, in an organizational level its refers change as a framework structure around the changing needs and capability of an organization to perform. Both employee and organization’s perception of change are needed to ensure the change is successful. Brown (2011) reported that “the role of change as a corrective action often affect patterns of work or values, and in consequence meet with resistance” (p. 144). Once an organization and its member decide to conduct a change program, they intensify the forces that driving the change. The life cycle of employee’s resistance is necessary in accomplishing change in an organization. There are five important phases in a life cycle of employee resistance to change in an organization, namely introduce the change, forces of change emerge, direct conflict happens in an organization, residual resistance appear in an organization and lastly, establish the change. (refer to Figure 1 in Appendix 1).