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Essays on the importance of first impressions
Essays on the importance of first impressions
Formulating personal selling strategies
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Being a successful salesperson is no accident. Successful salespeople understand and master the following key concepts:
• Why customers buy and how that differs from how many companies approach a sale.
• The importance of first impressions and how personal and store appearance play a role in building customer trust before the first word is spoken.
• The key components and theories behind making a sale work, regardless of the product being sold.
• How to take maximum advantage of their personal selling style.
• The importance of developing a command of product knowledge to the level of teaching your customers, and
• Learning and practicing the key selling strategies, which provide every customer with enough information to come to a buying decision. Mastering these is critical to becoming a top performer.
These are the main ingredients of the magic formula for success. Every ingredient in the recipe must be followed and the key concepts mastered to become a top performer. The successful salesperson id dedicated to making it look simple.
Making a sale can be a lucky coincidence. But the best salespeople understand that there is a specific set of techniques to making a sale. But many of the best get derailed because they don’t understand what drives customers to buy in the first place. When you know that, making the sale becomes that much easier. To begin our journey, let’s take a look at the buying process.
The Buying Process
The goal of most companies is to get customers to buy their products. Products are designed with the buyer in mind. Unfortunately, the same cannot always be said for the marketing and sales processes. In particular, businesses often force their customers through the company’s selling processes instead of sup...
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... in the presentation step of the sale. You are the talent agent, and the product is your star client. Knowing the right words to fit the 20 percent pays off, because…
Customers buy when value exceeds cost.
Let me say that again. Customers buy when value exceeds cost. These are the six most important words in retail, no matter what you are selling. Burn them you’re your brain. Memorize them and don’t ever forget them. Here’s why those six words are so important:
If you are trying to sell me a product and can convince me not only why I need it, but also how I can’t function without it, I will purchase that product from you regardless of cost.
Most salespeople work on some type of commission. It may be how you you’re your living. If you can learn to sell value based on trust and product benefits and take price negotiation out of the equation, is that a value to you?
Dan Tyre, sales director at HubSpot, writes, “[The] top 2% salespeople can recognize ‘tells’ in prospects that indicate whether they’ll move toward purchase or delay the process.”
People make purchases on the basis of emotion rather than logic. I believe out of my experience that people decide to buy something not because it serves them a purpose but because it feels right to them. After this first stage of buying I know for sure that people start to think of logic to justify their decision to themselves. So it becomes extremely important for a salesperson to make an emotional connection between their prospects and themselves. I make sure that every time I have a prospect I will make a personal connection with that particular prospect. The whole idea behind it is used to generate an interest that touches them internally. This way I made sure that my time is not wasted and I am able to sell more over a selling spree. Therefore, it becomes extremely important for you as a salesperson to close deals on the basis of the emotions rather than selling with logic.
Zig Ziglar wrote the best-selling novel Ziglar On Selling: The Ultimate Handbook for the Complete Sales Professional. In his book, Ziglar describes and lists the “tools” necessary for becoming an “effective sales professional” (Ziglar 1991, xi-343). It should also be noted that “All Bible references in this paper come from the” New “King James Version of the Bible, except where clearly noted by the student” (Skorupa 2010). Beginning with the introduction and leading up to the sixteenth chapter, Ziglar gives an in-depth discussion on the elements necessary for successful conversion of “prospects” to “sales” (Ziglar 1991, xi-343). For that reason, this paper will “summarize, analyze” (e.g., explain what was “learned”), and “evaluate” the material
In Inside Sales salespeople work within the organisation employees do not leave the physical location of the offices relying on phones and web based technologies. Works actively about contacting the desired costumers. Inside Sales is termed as a “professional sales”.
One of the important themes in Death of a Salesman is the nature of success. Many people believe that success is about making a lot of money. They say that with money comes happiness. However this may not always be true. In other words success is defined as the accomplishment of something that was desired. Furthermore it is about being happy, proud and secure about yourself. Although true success originates from the heart, achieving it requires hard work and determination. In Death of a Salesman, the characters that are successful are Dave Singleman, Ben and Bernard.
It is noticeable how all these processes together help business marketers to determine what the customers consider valuable, create solutions, and build effective business relationships with customers. If organizations succeed in offering better value than competitors, communicating the product differentiation, providing everything as promised, and surpassing customers’ expectations, they will easily obtain positioning for
Company sales are important even if you are not interviewing for a sales job. If you have reviewed several years of annual reports, you can easily see if the company's sales have gone up or down. Asking questions about the company's sales during an interview scores lots of points because it shows you have done your homework.
This can be achieved through active listening, setting specific goals and focusing on resolving the customer’s needs. But most importantly, the salesperson needs to train a lot, through practical exercises such as role-plays and needs to keep a positive mindset to learn from the feedbacks of his performance.
The product is either a tangible good or an intangible service that is able to meet a specific customer need or demand. All products follow product life cycle and it is important for marketers to understand and plan for different stages and their unique challenges. It is essential to understand all of the problems that the product is attempting to solve. The benefits offered by the product and all of its features need to be understood and the unique selling proposition of the product need to be studied. Moreover, the potential buyers of the product need to be identified and understood.
Sales people are motivated to the degree that he or she believes '(1) effort will yield acceptable performance, (2) performance will be rewarded, and (3) the value of the rewards is highly positive' (2003, p.20). For sales people to reap rewards or benefits, they first need to know the expectancy of their position. During this first stage, the managers will layout the training that is needed and will set their goals. The managers are also responsible for continued follow up and coaching. Often times this type of follow up is accomplished on the sales floor, so they may continue to have a high level of performance. The coaching is kept positive so that the sales person may continue to exert a higher level of performance. Floor coaching and setting the standards helps sales people see and understand the performance levels that are required. It is also up to the manager to choose highly talented people that are able to accomplish the sales goals that are given.
Quite a few industries have tried out assorted means to sell their products; it is, therefore, important to do research to see which of these have succeeded. You cannot just use all means for all products out there. It is, therefore, imperative to do your research
A sales manager has many responsibilities such as spreading product to customers, setting sales areas, goals, and analyzing sales data (“Sales Manager” What’s para. 1). Although a sales manager performs many duties, people in this position will also set a sales goal for the year, and will build a sales outlook on what they will do in the upcoming years (“Sales Manager” Sokanu para. 1).A person in this position will also manage where the goods and products their company will be distributing by giving certain sales area where a salesman will work and sell the product (“Sales Manager” Sokanu para. 2). During work time, a sales manager may be asked to hire and train a new salesman added to his team (“Sales Manager” Sokanu para. 3). Occasionally, a sales manager will interpret sales statistics in a specific area when looking where to assign certain salesman to a sales territory (“Sales Manager” Sokanu pa...
In today’s marketplace the experience that a customer encounters whilst purchasing a product can be as important as the functionality of that product. Modern consumers are more savvy about products, marketing and required levels of customer service. It would be assumed that the product is functionally sound and has the appropriate desirability. Therefore, the critical factor in satisfying a consumer is the purchase and post purchase experience.
The perception we have of a business or service can affect our buying behavior. Businesses spend a lot of money to ensure that consumers have a good perception of their business and make sure their product stand out from the crowd. When bringing a new yet risky product on the market a company can provide a lot of information along with reviews and a free trial, by doing this it decreases the risk of a bad perception. For example when...
We always make sure that when they come to our stores they experience the best shopping and that they find what they want to buy and we have a reason for them to buy. We make sure that our merchandising is up to standards and it motivates the customers to shop in our stores.