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Statement of the study on total quality management
Statement of the study on total quality management
Statement of the study on total quality management
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Recommended: Statement of the study on total quality management
The Goal by Eliyahnu Goldratt and Jeff Cox
In presenting the analysis of The Goal by Eliyahnu Goldratt and Jeff Cox, the
major points and ideas that were examined mainly included what the goal of any
company should be, which the answer is to make money. The book is about transforming
management in the business world. How to rethink the old rules of business are presented
by Goldratt. This novel centers around the theory of constraints, as an overall philosophy
applicable to running and improving an organization. The author gives three methods to
use simultaneously inorder to accomplish the goal of making money. Whatever the
nature of the business increasing throughput, decreasing inventory and decreasing
operational expense are the parameters on which a manger should contend with to gain
control and meet the goal. The book tells a story that incorporates these parameters in
what turns how to be an informative and entertaining novel.
Goldrattr's uses a fictional story to develop the techniques of Total Quality
Management. He uses a production plant with the main character of the book being the
plant manger to illustrate the philosophy of TQM. By telling a story about this plant
mangers journey of reaching the goal of his plant to keep it from closing its doors due to
poor output, the author explains and examines the thinking process in specific functional
areas such as sales, marketing, logistics, finance and accounting. The author's purpose
for writing such a book, is to explain that common sense techniques needed to
understand the concepts on how to apply these tasks in management and be successful at
the same time. The target audience for such a lesson is any manger in any industry. The
topics of concer...
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...inished morning care, we as a company were making money by just "baby
sitting" these elderly residents. Once the resident's morning care was finished, the
number of staff members could be decreased. So in evaluating this concept, we needed
more residents to "baby sit" because after first shift we make the most profit off our
residents. By second shift the residents need little to no care from the staff. So, we drop
our staffing by half and then drop it another half for the night shift. These techniques
increase profit and increase productivity within the company.
The integration of production type techniques for achieving TQM are not easily
seen by those in the service industry. But with a little creativity, links between the two
industries can be obtained by a service industry manager. Because in the end, both
managers have the same goal of making money.
This article is a comprehensive look at staffing on hospital units. It used a survey to look at characteristics of how the units were staffed – not just ratio, but the experience and education level of the nurses. It evaluated several different categories of hospital facilities – public versus private, academic medical centers versus HMO-affiliated medical centers, and city versus rural. It is a good source because it shows what some of the staffing levels were before the status quo of the ratio legislation passed in California. It’s main limitation as a source is that it doesn’t supply any information about patient outcomes.
The Goal is a story about overcoming manufacturing problems that is told through the eyes of a plant manager, Alex Rojo. Alex arrives to work one morning only to discover the division vice-president, Bill Peach, showed up unannounced to see the status of a specific customer order number, discovered the order was incomplete, barked orders at employees to assemble the products, and finally informed Mr. Rojo he has only three months to improve his plant's performance before it's closed because the plant cannot get orders out the door on time. In fact, the order Bill investigated was already seven weeks late and the product not even assembled. After Bill departs, Alex heads to the floor to discover Bill's unexpected arrival has created more problems. The master machinest Bill yelled at before Mr. Rojo arrived quit but only after setting up a machine to complete the seven-week-late order that Bill demanded be shipped out today. The machinest, however, forgot to tighten two adjustment nuts on the machine so several parts must be scrapped, but even worse is that the machine, which just so happens to be the only one of its kind in the plant, is broken.
It is clear that statewide mandated nurse-to patient ratios result in drastic financial changes for every hospital impacted. Hospitals often have to compensate for hiring more nurses by laying off support staff. Mandated ratios also result in an increase in holding time in emergency rooms . (Douglas,
...to understand that we are not the only species that affects the world; we aren’t the only ones that have an impact on what will happen. Plants need to be viewed as a helping species in our world. All of these plants looked at by Michael Pollan are crops; they help us just as much as we help them by industrializing them they continue to thrive while we are able to profit off peoples wants a desires for these plants. They are continuing to adapt to be used by us, to be transported around the world, to feed our families. Plants play a major role in our lives that some people don’t understand and the greatest threat facing all of these plants is the threat of falling out of fashion, once people lose interest the wonder of these plants are lost.
This book carries great discussions and uplifts our perspectives regarding business management in various ways. Frequent and common mistakes that were encountered by the managers was a key element for the ¡§eight mistakes of managing changes.¡§ Many follow others¡¦ common mistakes and fail from changing while reforming their organization. The possibility of failure is that they perceive the methods from those whom were successful, but they never understood the reasons why some people fail to change.
...shift is the last shift of the day. It’s from 10 to 6 am or 11 to 7 am. Night crew turns and positions the patients or residents every hour or two depends on the care plan. They make four rounds at night usually one at the beginning of the shift, at twelve, two, and at five before the shift ends. Night shift cleans and sanitizes the wheelchairs, handlebars, doors, and day to day equipment used. All the shifts have the same purpose to keep the helpless safety and as clean as possible.
Completed first week of Monday to Friday shift in case put away. Staffing will be a major focus as we look to optimize work flow from receiving to put away.
Many people believe that in order to succeed in a business that is having difficulties, it is important to focus on a particular area in order to be better productive in each of them, and be able to reach the goal. Instead, Goldratt and Jonah demonstrates that is important to focus on the company as a whole, but at the same time, it shows that it is incorrectly to only focus in an specific manufacturing department, or one plant, or a department within the plant, because people should not be concerned in local optimums.
The first step is for the hospitals to have a nurse driven staffing committee, which will create staffing plans that reflect that needs of the patient population and match the skills and experience of the staff for each shift. The second approach is for legislators to mandate specific nurse-patient ratios in legislation or regulation. The third approach would be a requiring of facilities to disclose staffing levels to the public and/or a regulatory body.
Managers who create a team atmosphere will reap the benefits of a willing and satisfied staff to step up to help in any way possible to continue it. Many times staff has signed up for extra workdays or had changed their scheduling to accommodate the changing of surgeries and influx of new patients. This has kept both floors of our unit open during periods of low census and has prevented the downsizing of our staff. Secondly, the trending downward usage of two operating rooms located on our unit posed the challenge of integrating pre and post operating nurses into the continuity and flow of regular floor nursing shifts. Management and those affected nurses collaborated and adjusted their work schedules, which not only benefitted them but also their coworkers. This change also decreased the need for most of changing their shifts or picking up extra days. Our leader is always present, involved in the day-to-day activities, and stands by and supports her staff when accusations of incomplete nursing care are brought forth. A doctor complained that staff was not walking post surgical patients and demanded that this be changed. She e-mailed all staff as a reminder of the importance of this, but already knew that staff understood and were diligent in this care activity. These are a few
Shift Work: The introduction of shift work mainly depends on safety and productivity of the workers being maintained. However, evidence suggests that safety and productivity of workers may decline at night shifts with more hours on duty between breaks. The shift work system can be improved by introducing more rest breaks (Folkard & Tucker 2003).
From what I haven taken from this book, I have come to a conclusion that with a few steps, you can find a way to make your company productive and meet the overall goal of your company. A clear understanding of what your company’s goal is and to be able to use this goal to understand what being productive means in terms of your company. Knowing the measurements that are needed to reach your goal. The ability to try new experiments and be able to brainstorm and talk together with a dedicated team of researchers that want to reach the goal and wont stop experimenting different processes until the end goal is met.
depictions of characters and details that capture the imagination. The plot of this novel is the
Provide training sessions and advice to other staff, so all staff are to a high level of dispensing.
One of the core element of supervision is having managerial skills. The manager is one who has the obligation to study the time taken to execute the task. Then, the standards are set to accomplish the task for employees. Along these lines, manager measures the productivity of each employee. He is also responsible for arranging and managing the equipment, tools, machinery required for doing the work. This requires the manager to have a good education, experience, technical knowledge and the ability to perform administrative functions. Thus, the main aspect of managerial skills is to match the performance of employees with the limits ascertained (Sargent, 2003).