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Task 1: Question 1.1: Definition of Marketing: marketing is the thing that every organization needed to spread out the information of the organization to the social area to let the people know about it and create the chance to attract the customer. That is a process of communicating, making the customer interested about the product and service that the organization provide. Definition of promotion: For every organization, promotion is the way to let them attract more and more customers. That means it is a way which include lots of method to help the organization to create customer awareness and to get more profit. Diagram: Role of promotion: (McDonald’s in NZ and US) In NZ: …show more content…
(Mcdonald 's, 2015) Question 1.2: The elements of the promotional mix in New Zealand: Sales Promotion: Many McDonald’s shop in New Zealand has sales promotion to attract more customers or make customers want to purchase more. For example, normally if people buy a pie in McDonald’s at night, they can get another one for free. Advertising: There are lots of advertisements posters on the bus station of New Zealand during the 2014 Brazil World cup, the advertisement is for the ‘World Cup Bugger’. Public Relations: Sometimes, the staff or manager of McDonald’s ask the customer who orders the new products, they want to know how the customer feels about the product. The feedbacks can make them keep doing well and keep the good relation with the public. Product Replacement: There are lots of American and other countries’ movie act in the New Zealand cinemas. Sometimes the actors eat the product from McDonald’s in the movie and it cause into lots of people who watch the movie want to go to McDonald’s. …show more content…
For example, normally if people buy a pie in McDonald’s at night, they can get another one for free. (Assignment point, 2014) In USA: Sponsorship, the McDonald’s is in sponsorship with the NFL (American football Cup), so the NFL fans can see the big poster on aside of the football field. It’s make people imagine to buy something to eat in McDonald’s when they feel hungry during the match. Product placement, There are lots of famous actors from America in the American movies. If one of them eat the McDonald’s food in the movie, and thousands movie fans can see that in the movies, they would be very easy to be attracted and to buy the same McDonald’s product with what actors eat in the movies. (Assignment point, 2014) Business: In New
They have promotional activities to increase how many people come to the restaurant and how many people will come again
McDonald's current customer environment is people on the go or people who don't want to spend a lot while going out and need something quick and good to eat. It is best stated in McDonald's mission statement that they want to be the world's best quick service restaurant experience. As stated before, McDonald's has restaurants in 121 countries and has extensive global experience in customer service and satisfaction. McDonald's is excellent at researching an international area before building restaurant there. For example, in India McDonald's realized that the majority of the population was Hindu and vegetarian, they therefore, did not even bother to put beef or any other red meat on the menu.
McDonalds also uses diversification in its global marketing. McDonalds recognizes that different countries have different values, customs, and tastes. Therefore, McDonalds satisfies these diverse global tastes by diversifying the menu according to each country’s unique preferences. This added diversification tactic, allows McDonalds to stay competitive in a global market. Examples of McDonalds globally diversified menu would be that McDonalds offers an exclusive beefless menu to its customers who live in India. This is because eating beef in India is sacrilegious. To meet the tastes of customers in India, McDonalds created new offerings such as the “Pizza McPuff” and the “McVeggie.” McDonalds considers the cultural tastes in every country it opens its doors
Fast food chains use value pricing. This type of pricing is how much the customer thinks an item on the menu is worth. Basically what this means is customers see price as a primary indicator of a product’s value. Value pricing happens when a company increases a product’s benefits while either maintaining or decreasing the price. A great example of value pricing in McDonald’s is the ability to “super-size” drinks and fries. The value of the drink or fries is increased because a customer can get substantially more of the item for a fraction more of the
The menu at McDonald's typically consists of hamburgers, chicken sandwiches, salads, drinks, shakes, and a recent influx of healthier alternatives. McDonald's also is widely known for their breakfast menu, which consists of sandwiches, pancakes, French toast, hash browns, and breakfast drinks. Since McDonald's appeals to such a wide audience, it must constantly re-evaluate its menu depending on feedback and market research. McDonald's expends considerable resources to update its menu and introduce new products in order to be more in tune with its target audience (The Times 100).
To conclude, McDonald’s definitely did a great job in maintaining its sustainability in the economic perspective. However, the performance of company in social and environmental perspective is not satisfactory. Some may suggest that most criticisms are oddly jealous from its competitors. Yet, it is important for an international company do consider its surrounding while earning money from it. McDonald’s needs to pay more effort on truly serving the community, instead of just fighting back those criticisms.
McDonald’s was the first company to try to export America’s fast food and changes in eating habits to other nations. McDonald’s has over
According to businessinsider McDonalds spends 963 million on Advertisements. That’s a lot of money on Advertisements alone plus cost of other necessities. The target market for McDonalds is simple, the target market is everyone. That’s a key part of their success, no one has a reason not to go. Cheap food on the go is for everyone at anytime, therefor who wouldn’t go there? McDonalds targets kids, adults, morning workers and late night partyers. "McDonald 's aims to offer a friendly, fun environment for everyone to enjoy. We seek to appeal to a wide range of people, from families who love our Happy Meal, to workers grabbing breakfast on-the-go or eating in to enjoy our freshly ground coffee and free WiFi."(Who) McDonalds can now appeal to all audiences and get a better chance of getting customers to come
McDonalds should focus greatly on building good customer relationship and uphold customer retention. This is done by allocating time and budget in improving their resources and making changes that actually cater to their customers’ needs and comfort.
Focusing on local produce – if McDonalds focuses on local produce, it has been shown that consumers favour this and trust produce from New Zealand, which may lead to an increase in profits.
McDonalds provide high quality products, such as burgers, fries, drinks, muffins, etc, which are safe and reliable that it does what it is supposed to do, but not only does the quality of the products matter, the good value for money affects the business. E.g. buy one extra value meal and get one free with a food voucher that represents the offer only. They ensure that a high standard of the product is carried out at all times and they try to compete very competitively with other fast food businesses with their good value for money. Also a customer would know if the product is good value for money by checking in another food outlet like KFC for their services and products.
As shown in Figure 1 there are many different definitions for Marketing. The key is that they all share a common theme, marketing is: “Meeting the needs and wants and providing benefits for customers.”
McDonalds uniform menu offerings can be mass produced; therefore helps to lower production costs. Additionally, the company bargaining power with its suppliers lowers its input costs and boost margins and even more importantly, McDonald 's offers a very large advertising budget which gives the company a significant competitive advantage over its competitors. Much of McDonald 's sales occur outside the United States and thus, with McDonald 's tapping extensively into global expansion therefore the company’s international operations will continue to strive and
Marketing is how a company or organization promotes the service or product the company uses to create revenue. After closely reviewing the needs of the public in an area or the market and the product or service is revised to accommodate these needs, a marketing plan would be created and executed.
According to Kotler (2012), Marketing is about identifying and meeting human social needs, thus it is not only about advertising and promotion it is more than this. It includes setting competitive price, communicating effectively with potential and existing customers and also introduction of new products.