Telstraclear Case Summary

An innovative action-oriented senior executive with market expertise than spans over 15 years, and the commercial drive and presence needed to shape divisions and teams to meet ever pressing market commitments. Keen interest in technology with the ability to drive new products to market whilst protecting and growing market share. Proven track record of driving profitable sales growth, managing service improvement and developing and growing customer loyalty, across both public and private sectors. Skilled change agent with a high level of personal and business integrity. Able to build leading high performing, engaged and results driven teams.

• Business Strategy & Execution • Setting Vision & Goals • Marketing & Communications

• Budget & Cost

Worked with Vodafone, Gen-I and Telstra on strategies for delivering innovation in products to market.

Directed the integration and go to market strategy following Vodafone’s acquisition of TelstraClear in Oct 2012, setting up a new business structure that would successfully grow the ICT portfolio by 148%.

Lifted engagement scores to 89% (+12% against internal benchmark), underpinning the success of Vodafone’s Global Enterprise, Enterprise and Government sector as a service-driven leader.

Transformed an under-performing Gen-i Australia Enterprise Solutions Group to become a flagship operation, achieving profitable top line growth, reducing fixed overhead costs by 20%, and improving margin. Rationalised products, restructured the organisation and rebuilt the culture.

Led the sale of Gen-i’s first full end-to-end cloud service, transitioning from traditional outsourced IT&T services, doubling profit, securing $150M+ business pipeline and significantly improving service