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Ethical concerns of data mining
Data analysis ethical consideration
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“Target Provides a Surprise” is mostly about the consumer’s shopping habits. Every time you go shopping at the store, the retailers will ask you to share intimate details about your buying’s habits. Afterward, the retailers will analyze and collect your personal information to figure out things you like, need, advertise and provide incentive to you. Target is one of the stores like that; it sells everything because Target wants to satisfy its customers. It is tough to change customers’ shopping habit, but a person’s life will be changed in the period of time. The significant of these periods is the childbirth. Customers will be changed their old shopping habits and they will be added new items in their buying habits. Therefore, Target will …show more content…
Because Target just wants to study what its customers like, need, and want so it can be provide and sell “everything from milk to stuffed animals to lawn furniture to electronics”. Furthermore, Target makes a way to convince its customers that it is the only store the customers really need for their buying habits. Therefore, Target’s data collection is a best way to track what the customers may be buying the most and what items have been purchasing the most so it can be advertised the items to its customers. On the other hand, it helps Target increasing in business and gains more customers in the future. 2. Are Target’s data collection and analysis ethical? Why or why not? Support your answer. Target’s data collection and analysis are not ethical, because Target links demographic information to customers Guest ID such as age, address, salary, credit card, and etc.… Not only that, Target is easy to buy more data about customer’s ethnicity, job, been divorced or been married, and a lot of data that customers are not want to reveal. Therefore, Target falls into privacy issues when collecting and storing information of customers. 3. Apply the general framework for ethical decision making to Target’s data collection and
Target business is based on big box centers and supercenters, which are not preferred by many shopper who normally like shopping in small convenience store within the neighborhood.
According to Kantar Retail, most of Target’s shoppers are younger on average than its rivals, and more educated. That means it has to consistently offer something different and appealing; it emphasizes more on the latest-trend apparel, eye-catching home décor and exclusive designer merchandise than its competitors. This results in a willingness to pay a bit more for items by customers who are willing to pay a bit more. Moreover, this successful
According to www.targetcorp.com, Target is an upscale discount retail chain that sells quality products at attractive prices, and prides itself on clean, spacious, and guest-friendly stores. Target is the second largest "general merchandise" retailer (behind Wal-Mart); selling almost anything one would need to complete the "one stop shop", especially with the addition of the SuperTarget stores. The first Target opened in Roseville, Minnesota in 1962. Since then, 1,330 stores located in forty-seven different states, which includes the 141 SuperTarget stores, have opened nationwide. Target also has twenty-two distribution centers located in nineteen states. In addition to the vast number of store locations, Target also has other businesses that include: Target.com, Target Financial Services, Associated Merchandising Corporation, and Target commercial Interiors. Through all the key businesses, Target employs nearly 300,000 people from diverse backgrounds. The current Chairman and CEO of Target is Bob Ulrich.
Target is also a company that is built on ethics. With integrity instilled in all of their team members, everyone helps to uphold Target’s great reputation and maintain their morals of honesty and family. Another big part of Target’s company culture is their focus on community service. After working for Target, one is truly able to understand the meaning of giving back. At Target, team members dedicate their volunteer hours to work with schools, nonprofit organizations, charities etc. to make a difference in the world.
Target Corporation pioneered value chain activities like focusing on customer experience through superior marketing, ability to attract global talent, sustain in and outbound supply logistics, develop supplies with a high-quality vendor and partners, a great customer service, extend return by 30 more days if purchased through Target brand store cards, and a skilled workforce supports its generic strategy of "Expect more Pay Less" improves competitive position that its rival cannot match. --
In December 2013, Target was attacked by a cyber-attack due to a data breach. Target is a widely known retailer that has millions of consumers flocking every day to the retailer to partake in the stores wonders. The Target Data Breach is now known as the largest data breach/attack surpassing the TJX data breach in 2007. “The second-biggest attack struck TJX Companies, the parent company of TJMaxx and Marshall’s, which said in 2007 that about 45 million credit cards and debit cards had been compromised.” (Timberg, Yang, & Tsukayama, 2013) The data breach occurred to Target was a strong swift kick to the guts to not only the retailer/corporation, but to employees and consumers. The December 2013 data breach, exposed Target in a way that many would not expect to see and happen to any major retailer/corporation.
According to Schafer (2013), Target Corporation desire is to improve Target Brand and be a better version of Target with an incremental products and services. Target Corporation acquisitions counter any threat from other rival online retailers and allow Target Corporation to cross promote between Target and the new entity strengthening its
As we move through a typical day, this information is collected in thousands of ways. Charles Duhigg’s article “How Companies Learn Your Secrets” describes the collection, purchase, storage, and use of our personal information by the major retailer, Target. We all should know that we have agreed to the storage and sharing of our personal spending habits. The policies are disclosed in the Privacy Agreement of the stores shopper’s card, which most of us have.
1. The Discount Department Store. Target prefers to be called as the latter instead of just department store. Expect more, pay less. With this tagline, the customers expect to purchase more items and pay the least amount possible. Not like other retail industries like its competitor Kmart and Wal-Mart, Target maintains retail value in terms of product offerings. They are known in their designer’s items in clothes, exclusive beauty products, categorized and functional goods, and seasonal offerings. It also sells the greatest number of gift cards among its rival business.
Target is one of the America’s top retailers, but still has a few things that can be improved upon before it can overtake its top competitor. Although Target may not be the top ranked retailer at the moment, it’s not hard to see why this company has stood the tests of time and continues to thrive today.
Target’s data mining is so advanced and precise that they have been able to predict when a woman is pregnant before they know they are pregnant (Hill, 2012). Target collects information about everything that their customers have purchased not only from their stores, but from other sources too (Hill, 2012). This information is then stored and linked to a “Guest ID number” which is linked “…to their credit card, name, or email address…” (Hill, 2012). Target compiled this information along with information from their data bases about women that have created baby registries in the past and found patterns in this data (Hill, 2012). They were then able to analyze their customers to see if their purchasing habits were similar to those of pregnant women, which they were (Hill, 2012). Therefore, they are able to send out coupons to women for products such as scent-free soap, supplements such as calcium, hand sanitizers, etc. (Hill, 2012). Target’s predictions are so accurate, that they are able to predict a pregnant woman’s due date within a small margin as a result of their data mining abilities (Hill, 2012). This allows them to send the pregnant woman specialized coupons for items that she might need during different stages of her pregnancy (Hill,
Professor David Soberman describes his disappointing experience, “I have gone into Target stores looking for things, and the product line is not where it needs to be. You want certain things, but you can’t find them. You can find them at Wal-Mart. I just took my child down to school at Queen’s, and I was trying to buy things. I got 95 per cent of what I wanted at Wal-Mart. The other five per cent I got at Canadian Tire. I did go into Target, but I couldn’t find what I needed”
Ultimately, however, surveillance is only a tool that can be used both ethically and unethically. Employee monitoring, consumer data collection, and government surveillance provides great benefits, including improving company efficiency, providing commercial and health values, and protecting the nation from threats. However, when considering the extent to which surveillance can be done, the rights of the people affected must be taken into account. Finding the right balance between these two views is the key to maximizing the benefits of everyone involved.
Personal preference is another factor as some people prefer variety of goods whereas others prefer not having too many choices at all.
This report aims to provide a mix review of theories and personal case study. I will apply two consumer behaviour theories in relation to my own purchase decisions.