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Tanglewood has a strong stand within the nondurable general retail industry, which is currently having annual sales of over 4 trillion dollars. With a growing return rate of 13.1% and over 7 million in operating revenues Tanglewood has great growth potential and is very competitive. Even while competing with the major online competition and global competition. Tanglewood has the opportunity to expand their store into the global market, this would be major expansion and would help Tanglewood exceed the competition. Tanglewood has stayed rather small due to its low number of stores but can be the global leader of the nondurable industry if global expansion becomes reality.
Competitive Response and Strategy
While Tanglewood’s mission statement
Putting this IT system into place will create unity and streamline the way Tanglewood regional managers run their region and keep the original ideals of Tanglewood within each region. There also have reason for concern over the balance of Potential customer in an area verses how many employees are in the region. This ratio should stay consistent within Tangle wood. For example, if the region has a potential customer number of 3,000,000 to 4,000,000 then the number of employees should range from 4,500 to 4,900 employees. The consistency will help the managers run their regions in the same
Furthermore, it would not be the Tanglewood way to let go of midlevel managers, especially if they are contributing to the success of the organization. So the implementation of the hierarchy flatten would have to be slow, allowing midlevel managers to move up or adapt into the new system of things where there would be more department managers and no shift leaders. This is all in efforts to create a more centralized company due to the rapid growth of the
The Uniform Guidelines on Employee Selection Procedures (UGESP) requires that all organizations keep records that allow calculation and comparison of statistics. The UGESP also requires that the four-fifth’s rule be calculated in all organizations. If there is evidence that “a selection rate for any…group is less than four-fifths (4/5) (or eighty percent) of the rate of for the group with the highest rate” (Code of Federal Regulations, 2011) then this usually is considered to be proof of adverse impact.
Tanglewood was founded in 1975 by a pair of best friends. Today they have expanded well beyond their dreams and own 243 store fronts while offering online business as well. With expansion in brick and mortar and online business, Tanglewood needs to stay on top of their operations and strategic decisions for staffing levels to maintain quality and keeping their customer service top notch. Their current deficiencies within the company such as a weak Human Resource department and staffing environments being pretty much individually driven, Tanglewood must make some slight adjustments strategically to keep operational changes to a minimum, unless needed versus changing them each time a department or employee voices a suggestion. (pg 6-7, Tanglewood
Choice #1: Top Notch Staffing at Tanglewood. Every organization strives to develop and obtain a strong competitive advantage over the competition in their marketplace. One way to do so is to attract, hire, and maintain an experienced and knowledgeable workforce. Therefore, a staffing plan must be an integral part of any overall competitive business strategy planning. This is exactly what this staffing plan will do for Tanglewood in the future.
Due to the good establishment of the business, it has huge market national. The company has therefore opened many retail shops and stores all over the country to ensure that their products are accessible to the customers. The entity provides a favorable environment, and many clients view the place as a fun shopping place to be. The retailer has targeted a big pool of customer because of the variety of products it sells. The stores products vary from kitchen goods, jewelry, and electronics clothes to hardware
A firm 's competitive advantage is achieved through offering customers a greater value, either by way of lower prices or by providing greater benefits and service that justifies a higher price. Nordstrom strengthens its competitive advantage and generic strategy through cost leadership and differentiation in order to differentiate themselves from other high end retailers. Nordstrom has consistently maintained a unique reputation from their establishment in 1901 to the today. Since developing a strong competitive advantage from inception, Nordstrom has been able to adapt to changing environments and market conditions to maintain their success. Nordstrom has set the bench mark in the retail sector through customer service and product quality.
Recruiting, selection, and employment are the main core staffing activities and are made possible by using the information found in the support activities. Core activities begin with reaching out to possible applicants and ends with the candidate accepting the job offer (Heneman III, Judge, & Kammeyer-Muellar, 2012). These activities put to practice the information in the support activities.
The entire chain of McDonalds delivers on such tight lead time with such high quality products by successfully integrating IT capabilities throughout the chain. Suppliers are using SAP while Distribution Centers manage through RAMCO Marshall ERP with Cobra software. These systems not only assist in day to day functions of the store like tracking sales, but also enable restaurants to schedule staff and send forecast orders to DCs.
McDonald’s is the world’s largest food chain for supplying burgers and other fast food options, when it comes to quality they definitely don’t hesitate to spend money and come up with new techniques. For the similar purpose, like for the satisfaction of their customers and the increase sales rate they tried to start a new project in year 2001 called as “INNOVATE”. The basic theme was globalization. Bringing different branches on a single platform, connecting all the restaurants and managing it through a single forum. The idea wasn’t a bad one. The project was big enough to cover 120 countries and 30,000 branches using intranet, providing all the necessary information about a particular branch, like e.g. if a temperature gauge is not proper it will give you that info, if the sales is not up to the standard it will certainly tell you. It was a global ERP system that cost money around $1billion but still couldn’t get through.
The company has been pushing to expand and as for the track record, Diamond said that they do not have any debt which is rare for a grocer company.
Regarding the information management, there is little information flow within the region as group companies are located in different countries. Besides, each group company has developed its own information system so it is hard to communicate and share information among them. There is almost no systematic information within the regional company due to the lack of computer support.
During the 1980s and 1990s, in our increasingly global marketplace, downsizing and re-engineering became a common practice in business, eliminating much of the need for middle managers, cutting costs, speeding up decisions, and flattening organizational hierarchies worldwide. Middle managers began to be seen as unnecessary costs, easily replaced by displacing responsibility downward to their subordinates, and uncooperative, even having a negative impact on change.
Currently, we are operating through 20+ stores across cities in India. In addition to our offline retail business, we have our very online portal -www.theprimewatches.com. Our online platform has beenoperationalfor almost two years ago, mostly as a tool of marketing for luxury watches online when no other retailer in India had a strong web presence.No competitor has such a large number of stores and a website that attracts over 5000 people every day.
It is one of the largest hypermarket chains in the world, the second largest retail group in the world in terms of revenue, and the third in profit.
- Williams, L.T, 1997, “Planning and managing the information system - a manager's guide”, Industrial Management & Data Systems Volume 97 Number 5 1997 pp. 187-191
The virtual organization is a network of independent suppliers, customers, and even competitors, generally tied together by computer technology (Roger, 1991). They share skills, costs, and access to markets. It is tend to have flat structures in which information and decision making move horizontally (Judith R.G, 2002). Through the support of modern electronic system, it becomes possible to link people across formal organizational boundaries (Judith, 2002, quoted in S.G. Straus, S.P. Weisband, and J.M. Wilson, 1998).