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Mcdonald's management strategy
The internal environment of McDonalds
How has competetion to mcdonalds changed over its existence
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Overview
McDonald’s has over 30,000 restaurants in 119 countries and territories. Over the years, McDonald’s remains competitive and trusted in the marketplace. As with any other company, McDonald’s must capitalize on its strengths and work to minimize its weaknesses to continue to be at the top of its industry.
Strengths:
Strong brand recognition and advertising: Few people could mistake McDonald’s golden arches. A marketing firm’s survey concluded than out of 7,000 people worldwide, 88% could identify the iconic logo, while only 54% of people could identify the Christian cross (Schlosser). In another survey, 96% of school children could identify McDonald’s mascot, Ronald McDonald (Schlosser). This can be largely attributed to the over $788 million annual advertising budget (Forbes). McDonald’s ads are everywhere, from billboards to TV commercials. The company has celebrity spokespeople, and sponsors major sporting leagues, including the NFL (Janoff), NBA (Young), and NASCAR (Boarman). They also sponsor global sporting events including the Olympics and the FIFA World Cup (Sponsorships).
Huge franchise: McDonald’s has roughly 35,000 local restaurants and serves more than 100 countries each day (Chalabi). McDonald’s serves 62 million customers daily, which is greater than the population of Great Britain (Khan). This leads them to sell more than 75 hamburgers each second of every day (Feridun). From 2010 until 2013, McDonald’s opened roughly one new restaurant every day in China (Yan).
Strong community relations: McDonald’s gives back to the communities they serve. Some programs include: The McDonald’s All American High School Basketball Games; Camp Mickey D’s, which introduces high school students to the demands of the workplace,...
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...g a good marketing strategy, the company could win back those customers.
Difficulty increasing the company’s already massive growth. McDonald’s has over 30,000 restaurants in 119 countries and territories leaving very little room for growth (“AboutMcDonalds.com”). To resolve this weakness, McDonald’s needs to focus more on their existing locations and ways to improve them instead of looking at opening more locations.
Conclusion
In order to improve their business portfolio analysis, McDonald’s needs to play off their strengths and resolve their weaknesses in order to remain one of the top performers in the industry. The reasons why they remain in the cash cow stage include strong branding, customer loyalty, and good community relations. McDonald’s is not without its downfalls, as we see with their variable levels of quality, lack of healthy options and high turnover.
• Considering the two forces of competition and predict what McDonald’s Corporation might do to improve its ability to address these forces in the near future.
I believe that McDonald’s should respond to the comparison between Ronald McDonald and Joe Camel by removing Ronald McDonald from the campaign. They should mot feature their mascot since it can have negative effect on their campaign. It is unethical to use cartoon characters to try to market for children. They should’ve focused more on creating awareness to their newly added healthy menu to the parents and try to get the parents to come to McDonald instead of advertising to the children. They should still use Ronald McDonald as an entertainment
McDonald's strengths are that is ranked as the ninth most valuable brand name in the world, it has experienced management, site development expertise, advanced operational systems, and unique global infrastructure. They want to use these strengths to break into the hotel industry.
From just one restaurant in San Bernadino, California, run by two brothers, McDonald’s has grown to become the best known and most popular fast food restaurant chain in the world.
With strength ultimately comes weakness and McDonald's has its fair share, especially in the last few years. Many weaknesses are due to the external environment which includes market saturation, increased price competition, and food and labor costs. These weaknesses affect many firms in the fast food industry so McDonald's is trying to effectively combat these forces using a differentiation strategy. Developing new products such
Mc Donald’s is world’s famous fast food restaurant chain consisting of 34000 local restaurants. It is present in 119 countries serving 47 million customers on daily basis. It is globally recognized by the Golden arches as its logo. In 1954, Mc Donald’s founder Raymond Kroc passed by a hamburger stand in San Bernardino, California and then he came up with an idea of forming a countrywide fast food chain.
According to Royle (1999) McDonald’s is a very large multinational enterprise (MNE) and the largest food service operation in the world. Currently the company has 1.5 million workers with 23,500 stores in over 110 countries with the United Kingdom and Germany amongst the corporation’s six biggest markets, and over 12,000 restaurants in the United States. In 1974 the United Kingdom corporation was established and in 1971 the Germany corporation was established, currently the combined corporation has over 900 restaurants and close to 50,000 employees in each of these countries (Royle, 1999).
Since then it has been important for McDonalds to continually monitor its performance, to make sure it is competitive and profitable while also being aware of its immediate community responsibilities. This can be achieved by using the Porters 5 Forces model so the company is able to determine where its business needs to change or improve in order to stay competitive in the fast food industry.
OPPORTUNITIES: McDonalds has many opportunities to change its look, menu, and customer service. McDonald’s started building newer building incorporating the arch, along with more modern furnishings. The menu has changed by adding more breakfast items and introducing the McCafe in certain areas.
McDonald’s has the largest fast food market share in the world. As mentioned, it serves 68 million customers every day in 119 countries, allowing it to be the second largest outlet operator with more than 34,000 outlets.
Have you ever wondered how the business empire of McDonalds was started? With over ninety nine billion served, it was started in 1940 in San Bernardino, California. It was started off as just a Bar-B-Q that served just twenty items. Its first mascot was named “Speedee” They eventually realized that by setting up their kitchen like an assembly line that they could be much more productive and get their food done faster, with every employee doing a specified job; the restaurants production rate became much higher. A milkshake machine vendor came into their small restaurant one day, his name was Ray Kroc. He saw how much potential the restaurant has, so he bought it out and opened one of the first franchises. Within the first year of Ray Kroc buying it, there were one hundred and two locations all around the world. McDonalds currently is one of the largest fast food restaurants in the world and currently has served over sixty four million customers through one of their thirty two thousand sites. It has almost become a way of life for America. Though, McDonalds started off as a small business between two brothers, it grew into one of the largest restaurant franchises in the world and greatly affects our society and how we eat our food.
McDonalds has always been a leader in the fast food industry. Through its dynamic market expansion, new products and special promotional strategies, it has succeeded in making a name for itself in the minds of the target customers. However, McDonald’s earnings has declined in the late 1990’s and 2000s. This is mainly due to a fiercely competitive industry and variety in customer tastes and preferences.
McDonald’s has proven over time that the business practices they utilize work well and have led them to obtaining the title of the largest food retailer in the world. The founder of the company made a tactical decision in franchising the idea of providing fast food at a cheap price. Today, fast food has become a staple of not only American life but a viable food option all over the world. For McDonald’s a critical factor in them reaching the level of growth they currently experience has been franchising. It can be assured that McDonald’s will continue to grow through the usage of the franchising techniques as new food markets continue to develop all over the world.
McDonalds provide high quality products, such as burgers, fries, drinks, muffins, etc, which are safe and reliable that it does what it is supposed to do, but not only does the quality of the products matter, the good value for money affects the business. E.g. buy one extra value meal and get one free with a food voucher that represents the offer only. They ensure that a high standard of the product is carried out at all times and they try to compete very competitively with other fast food businesses with their good value for money. Also a customer would know if the product is good value for money by checking in another food outlet like KFC for their services and products.
14) Team spirit Ms. Ramirez, manager on duty at the Mc Donald’s that I visited mentioned how the company trains top and mid-managers, how to train the lower level employees. They have spent a vast amount of money and allotted lots of hours just to develop it, making sure that it will benefit the business. Systems, people, and ability to provide what the customers want are the reasons why McDonalds is as successful as it is today.