Should Lafond have given Hill his password? What other ethical issues do you see in this case? What should Air Canada’s chief information officer do to ensure that information is available to those who need it, but not available to outsiders who may use the information for a competitive advantage? 30 marks. In the article “Spies in the Skies,” author Katherine Macklem explores the world of corporate espionage and shady business tactics that resulted in multiple lawsuits between two major airline companies, Westjet and Air Canada. In the article, Macklem notes several key workers that were involved in this long-term, ongoing feud. These workers were high-level employees from both Westjet, Air Canada and Air Canada’s subsidiary, Zip (Mecklem, 2004). These employees include, Stephen Smith, Zip president and previous chief executive officer …show more content…
This can include modifying work processes and procedures to be computerized, adding or changing computer systems, or even a new communication tool for the organization (Robbins et al., 2021). In the business case “Prairie General Hospital,” the biggest change in technology for the hospital is switching from the “most archaic and costly operating systems” to CareWeb (Robbins et al., 2021, ch. 1). 7, p. 35). The new system, CareWeb, is more cost effective and allows the staff to view a wide variety of the patients’ health history in minutes rather than hours or in some cases, days (Robbins et al., 2021). The case states that the new system has saved the hospital over a million dollars each year and has decreased human error in patient care by over 90% (Robbins et al., 2021, ch. 7, p. 35). This change in system also has reduced the time patients are at the hospital by 30 minutes (Robbins et al., 2021), which could potentially allow for more patients to be seen in a
Thus, reducing administrative work gives an opportunity to clinicians to spend more time with their patients. Through health informatics, some medical procedures can be automated, saving money for the health care budget. Research by Blumenthal and Tavenner (2010) states that, “The widespread use of electronic health records (EHRs) in the United States is inevitable. EHRs will improve caregivers' decisions and patients' outcomes. Once patients experience the benefits of this technology, they will demand nothing less from their providers.
The world of healthcare changes every day. Technology, as we know it evolves and changes the actual care that patients receive and even post care as well. It has been determined that most faults are caused by system failures. When a break in the system has occurred it must then be decided where the,” inefficiencies, ineffective care and preventable errors” to then influence changes within the broken system (Hughes, 2008). Improvements sometimes can begin with measurements and benchmarks which in turn will allow organizations to assess the trouble spots and broken areas within the system. Many times those broken areas within the system will be owned by the humans who operate within these systems. According to the Institute of Medicine (IOM)
Healthcare is a prevailing topic of today’s conversation. People want and need better access to care. Electronic Health Reports provide access to better care because their implementation and use is considered to be of greatest importance for reducing medical errors and improving the quality of service that patients receive (Song et al. 2011). The traditional paper-based record keeping system will be a thing of the past as the US healthcare delivery system makes a shift to electronic record keeping. This transition will take place as an advantage that links local and national healthcare strategies and places a priority on efficient operational practices. Even though a benefit of reduction in varying costs due to efficiency has been speculated by prior research, the huge financial investment has deterred many organizations from moving forward with EHR adoption. Physicians and organizations have a hard time building a business case for ambulatory EHR systems for several direct and indirect reasons dealing with revenue and benefits. In the article, Exploring the Business Case for Ambulatory Electronic Health Record System Adoption, the authors’ aim was to understand the decision for investment in EHR systems by healthcare organizations.
The Airbus affair came into light when the Royal Canadian Mounted Police(RCMP) began an investigation on the allegation that Mulroney and the former premier of Newfoundland, Frank Moores collected bribe from the Karlheinz Schreiber on the purchase of Airbus
In 2009 President Obama, through the American Reinvestment and Recovery Act, pledged to provide incentives to the nation’s physicians and hospitals to convert to an electronic healthcare system in attempt to improve the quality of care and reduce cost (Freudenheim, 2010). By converting to an electronic system, we have the opportunity for improved communication between all healthcare providers and decreased cost to our healthcare system. The goal is to improve communication across all aspects of the service chain (Horan, Botts & Burkhard, 2010). Almost two years later, the conversion progress continues to be slow. Only one in four physician’s offices, mostly large groups, have implemented the electronic record system (Freudenheim, 2010).
The common saying ‘with great power, comes great responsibility’ is extremely evident in the Toronto Computer Leasing Scandal, specifically in the first woman, as well as youngest, city treasurer of Ontario. As Treasurer of the City of Toronto, Wanda Liczyk oversaw a large annual budget and had a sizable influence on countless municipal government contracts. Ms. Liczyk failed to uphold boundaries of professionalism that were necessary in her position and in doing so partook in the corruption that occurred in the City of Toronto’s government in the late 1990s (The Honourable Madam Justice Denise E. Bellamy, 2005). Ms. Liczyk’s relationships with American IT consultant, Michael Saunders, and hairdresser turned computer salesman, Dash Domi, were never disclosed with Mel Lastman, the Mayor of Toronto at the time, and involved large conflicts of interest. These conflicts of interest demonstrated Ms. Liczyk’s inability to maintain transparency, objectivity and to claim accountability for her actions – all qualities needed in government officials the public is expected to trust (Milrad, 2006).
When a new system is implemented, an initial setback is always a major hurdle to overcome. In case of E-health the hurdle is the initial training provided to the staff as this can significantly decrease the productivity of the staff. A study conducted by the University of California-Davis found a 25-33 percent drop in physician productivity in the initial implementation phases of the EMR. While ultimately the goal is to increase productivity in the office or hospital, expect to see a significant drop in productivity, and ultimately revenue, in the first several weeks, and perhaps longer. (Palma,
Espionage has always been a subject that has captured the thoughts and imaginations of many people. The idea of the glamorous life of espionage agents and spies with grand parties, high tech gadgets, and world destroying villains have led to the belief that spies live a life of adventure and almost science fiction. Real agents live far from that life in reality. Many live in constant fear of imprisonment or execution. The facts and fiction of espionage have become distorted overtime.
Over the years the men and women that risk their lives by boarding planes under a false identity to protect us have been called many things. The names range from simple, “Sky Marshal” to more complicated “Civil Aviation Security Liaison Officers.” No matter what they have been called through the years one thing has always stayed the same. The United States Federal Air Marshals have always been a group of our finest law enforcement officers that give up the luxury traditional police work to sit next to crying babies and old talkative ladies all day. They do this with one goal in mind, to keep the airways safe for private citizens to enjoy the luxury of travel. “The history of the air marshals is closely rooted with the history of hijackings and bombings targeting commercial aircraft. Some of the bombings and hijackings throughout history had more of an impact than others on Federal Air Marshal tactics, manpower and security procedures. These events and the responses of those in civil aviation and the US government are essential to understand the need for air marshals as a last line of defense.” (Biles, 2013) With the rise of crime in the aviation sector the US government has gone to the Federal Air Marshals more times than not for protection of its citizens. It has not always been easy for them and they have not had the best funding around but as you will see throughout this paper, The US Federal Air Marshals have always answered when called upon.
When walking into a hospital, nursing home, or physician’s office, electronic devices are used everywhere. The doctors have pagers, drugs are released from an apparatus similar to vending machines, and the patients are connected to intravenous pumps and monitors, while they lay on beds that move with the touch of a button. Everything seems to be electronic, except for patient charts. A new system, called eHealth, was devised that would make these patient charts electronic. The goal for electronic health is to unite all healthcare by making patient records available to all providers in order to improve the quality of care patients receive. eHealth can be adopted into hospitals, physicians’ offices, and even ambulatory services. A 2006 study found, “Ambulatory EHRs improve the structure of care delivery, improve clinical processes, and enhance outcomes” (Shekelle 61). With professionals working together, procedures, scans, tests, and even visits to the hospital can be eliminated and in turn reduce the hospital’s expenses. However, this reduction may not add up to the investment the facilities will have to make. Adopting this system will cost more the some facilities are able to spend. However, investing in eHealth is a risk hospitals should take to improve patient care. eHealth has to become affordable to all providers for healthcare to reach its full potential.
In the article, Healthcare Technology 's Impact on Medical Malpractice, it states that “Technology is a positive development in health care in that it extends the length and improves the quality of life; however, it also has a negative impact on healthcare in the sense that it is causing a rapid increase in healthcare expenditures, and—for healthcare providers—considerably more exposure to liability (McMahon, n.d).” For that reason, healthcare providers are trying to do everything within their power to make sure their new systems are safe and their employees are being properly trained. If systems are not upgraded, then it could possible lead to their systems being hacked because they are not update, secured, or protected. It may make it easier for hackers to break into the system, then the patient’s records are not protected and the HIPAA laws have been broken. Also, if systems are not up to date then this could lead to the office staff not being aware of any new technology rules or laws or if any rules had to be updated or changed. The professional liability underwriting community does not have enough to inspire health care organizations to operate innovative technologies that displays a record of performance by enhancing liability coverage (McMahon,
... that do not communicate with each other will need to be addressed. The implications of the American Recovery and Reinvestment Act (ARRA) and Health Information Technology for Economic and Clinical Health (HITECH) Act will lead to an investment in the transformation of healthcare systems. Ultimately, healthcare systems will become transformed to exchange health information between systems in order to deliver equitable high quality care to everyone. According to Kadry, Sanderson, and Macario (2010) clinicians need to understand workflow and recognize barriers to meaningful use. Poor user interface can lead to negative clinical outcomes (Kadry et al., 2010). Without a clear vision, “institutions will convert paper-based systems into expensive digital chaos” (Kadry et al., 2010, p. 185). Without proper workflow analysis, potentially the same outcome could occur.
With the emergence of unethical practices found in international corporations, whistleblowing has been more and more common. A whistleblower is a person who exposes any kind of information that is deemed illegal, immoral, or dishonest. In SNC-Lavalin, the whistleblower was justified. In this case, the senior executives were paying bribes and taking money from mega projects won under the Gadhafi regime (Wikipedia, 2015, n.p). There are several issues in this case.
If health information technology has been adopted widely, there would be more than $81 billion annually save in the United States only (Gee & Newman, 2013). Despite the vast improvement of health information technology in the current century when compared to the past, there still some challenges in adopting the technology. For example, patients and healthcare providers’ frustration with the current system, and a high cost of the information technology can be mentioned. However, healthcare organizations are thoroughly delivering care, access the patients’ health data, run their analysis for better health outcomes, and gain opportunities to better quality improvement through many electronic health delivery systems (Health information technology, n.d.; Wager, Lee, & Glaser,
Fasano, P. (2013). Transforming health care: The financial impact of technology, electronic tools, and data mining. Hoboken, New Jersey: John Wiley & Sons, Inc.