South Yarra Business

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In this assignment I will discuss a business called Old House Café located in South Yarra, VIC.
• Confirm your business or organisations vision and mission;

Vision:
To position ourselves as a premier coffee shop chain with a global presence.
Mission:
 To provide the best and most satisfying coffee experience to our customers.
 To continuously provide them with an efficient personalized service, quality beverages and innovative menu’s in a stimulating and world class ambience.
 To continuously promote teamwork and excellence in all our establishments and provide a good environment to our employees.

• Include relevant organisational values:

 Service
We will maintain the awareness that our customers are the primary motivation of our work. …show more content…

 The business will be located in Scarborough along the popular café strip located on Simmes Street, South Yarra. South Yarra is the ideal location for the business as the location attracts a high percentage of local and non-local customers, allowing for greater exposure.

 The business will also be a multi-purpose business, selling and operating a front of house cafe. This broadens the target market even more, allowing for everyday dine-in and catering. Our patrons will have a wide choice of varieties such as chocolate, different types of nuts, fruits, oatmeal and many more. The cafe will also be custom made with any type of design our consumer will desire, which will be made according to their demand, thus satisfying our client’s ideal …show more content…

The high rent cost should be covered by the larger expectance of revenue, due to higher average income in this area, compared to a less populous area or a higher rent area, such as Fremantle. Locating the business on the café strip in South Yarra will mean that there are limited parking bays, so our customers will face parking problems. To overcome this problem, the business can rent a small number of bays directly in front of the shop to ensure that customers can access the business easier.

 The business should expect a high inventory turnover rate due to raw materials having a short expiry date. The business will use First In First Out (FIFO) method for sale and stock replenishment. Also an effective restocking and reordering procedure needs to be developed to maintain and supply the right amount of materials for daily operation. Quality control is very difficult to achieve as the cupcakes and coffee will be made differently each time. To ensure quality control, procedures will need to be established, ensuring the taste and decorations can remain as similar as possible.

 The business idea is based on an increasing social trend, meaning that if the trend does not receive well with Perth’s population the business could suffer a loss. However because the business will also be a café, this will hopefully allow the business to avoid too much turmoil due to a trend

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