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The importance of conflict
Conflicts has the most frequent occurrence for a project manager
Significance of conflict theory
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The concept of conflict and dispute is by no means new, especially conflict. Max Weber states that conflict over property in any specific period occurs more than once as early as the nineteenth century, which refines the conflict theory of Karl Max. As relevant theories evolve, it is found that conflict and dispute are substantially inevitable. In the field of project management, great changes have occurred with the growth of the association of project managers(APM),project managers have gradually become an independent profession (Gameson&; Lowe, 1996). Similarly, conflict and dispute are widely believed to be a frequent occurrence for project managers and it is said that 70%-80% of project managers’ time is spent on conflict and disputes (Xinhua …show more content…
According to the relevant literature, it can be discovered that seven sources of conflict uncovered based on research design. The research investigates more than 100 project managers on the opinions of the conflict determinants and put forward seven relevant propositions to verify the accuracy of sources of conflict by the means of Kolmogorov-Smirnov design (Hans et al., 1975). The main sources of conflict can be concluded in the following factors:1 The deviation in the understanding of the project team members related to the project objectives. 2 The discrepancies among project missions, upper management objectives and the role of project team members. 3 Organizational liquidity decreased, the authority continues to control the vital decision despite the actual situation. On the basis of the main factors above, it can be seen that the role of the project manager in conflict management is substantially crucial. Conflict is not as severe as dispute to some extent, therefore, the most important things that project managers should do is to prevent the escalation of conflict from becoming dispute (Fenn, P., 2011). The key role of project managers in conflict situation is not only to create a competitive atmosphere to motivate project members’ higher performance but also evaluate and integrate the gathered information to make crucial decisions. In terms of specific approaches for managing
Conflict management is an area of concern for managers and nursing leaders alike for establishing a safe, effective, and team oriented work environment. It is important that nursing leaders possess a range of skills that will unite, encourage, and direct their employees to attain and maintain the goals and visions of an organization. Conflicts happen often in the workplace and generally involve disagreements between people with opposing views or conflicting personalities (Lamberton & Minor, 2014, p. 262). They also happen defining issues, with conflicting thoughts of an individual, and from the work place itself. These topics of conflict will be explored more in depth and how it relates to my personal and professional success.
Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.
According to the Theorists as groups turn into teams, most conflict happens in the “storming” stage of team development (De Janasz, Dowd & Schneider, 2001). First, one must understand what conflict is. Capozzoli (1999) cites Boulding’s 1962 definition of conflict as “a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wishes of the other.” Conflict can be either constructive or destructive to the team and can be created in several ways. Conflict must be analyzed and understood for the team to resolve it.
Conflict is a difference in opinion. The leader must devise ways of dealing with conflict in the team. The focus is to promote a healthy discussion that does not lead to division in the team . The team members come from different department and thus may have differing opinion on tackling the problem. The leader should be able to reconcile the different opinions into one strategy. In such cases, the negotiation skill becomes vital (Harrison, 1971). The leader must negotiate with the team member to strike a balance on the decision. Furthermore, the decision made by the team must be presented to the management and approved. The leader must convince the management that the proposal is viable, and its implementation will be beneficial to the organisation. The ability of the leader to negotiate for resources will enhance the success of the
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of the organization” (Iglesias & De Bengoa Vallejo, 2012, p. 73).
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. . Journal Of Organizational Behavior, 13(3), 265-274.
Construction conflictand disputes are common between the parties involved incontract works. Conflicts may arisewhenissues are not addressed appropriately at the initial stage of contract procurement. For example; such issues would include overlooking clauses of construction risks, dissatisfaction overproject decisionsand lack of technical ability in managing contracts. Conflicts may also arise due to ineffective management in the processes of contracts, unfaithful ethics of professional people involved in the contract and the use of inappropriate contract procurement methods. In such cases, conflict of interest among the parties could abrupt to construction disputes.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
In the video, they said that when conflict occurs on a team, most people try to diffuse it. Crismarie said that this can be done in several different ways, such as, utilizing the peacekeeper style by letting other people have their way, taking charge and telling everyone what to do, or just walking away and avoiding the conflict. They explained that these responses to conflict can stall a team, because people become disengaged and start to undermine each other. Daus, in the lecture on conflict, discussed conflict in the same way. She explained that this type of conflict, one which stalls the group, is referred to as incapacitating conflict, because the group is no longer functioning at its best or working towards their goal.
However, the project manager should concentrate on applicable constructive conflict management style, which when properly managed the team members’ modify and “grow individually from the conflict involvement of the person affected by the conflict is bigger, coherency is formed amongst team members and solution to the problems are found” as postulated by (Ohlendorf, A. (2001)) Furthermore, destructive conflicts also occur when decisions are not yet possible on some urgent situation an...
Rahim (2002) differentiated person’s perception towards handling a conflict into two: “concern for self and concern for others” (p. 216). Further, the study explored two types of conflicts and observed that most conflicts arise during the decision-making process. Dysfunctional conflict, which hinders team performance and interpersonal relations due to individual’s self-interest in implementing particular decision. Functional conflict serves organization purpose with employees involved in the conflict regarding which proposal to implement (Rahim, 2011).
Along with the preparation for conflict resolutions, understanding the situation in the team during the conflict is important. Clarifying positions along with listing the facts and all the necessary analyzation of the particular situation helps in resolving the conflict in a team. Applying this process can effectively address and resolve the conflict in a
In order of being able to analyze the sources of conflicts regarding the clothing manufacturer, I will present the Conflict Process Model according to McShane and Von Glinow. Therefore, I will first define what conflicts are, and second present the different sources of conflicts and carve out which conflicts are involved regarding to the given case. The third step is to explain two different strategies to minimize these conflicts in future. Finally, I will provide a recommendation and conclusion.
In the workplace, disagreement or arguments may arise due to several reasons. This can further result into a state of antagonism or opposition, resentment, avoidance, verbal assaults, and inability to work together. Such may arise due to personality clashes, differences in style, differences in leadership, interdependence conflicts and differences in the background or gender. With reference to the conflict between Norm and Norma, disagreement arose due to differences in styles. This is because Norma was after quick result from the initiated project while Norm believed he could work from home and still meet the expected standard. However, Norma expected full commitment from all the staff under her. For good working relations, conflicts should always be resolved and hence improve good working relationship among the employees both the juniors and seniors. Professionally, conflicts can be solved via two models; circle of conflict and triangle of satisfaction (Susan Holton, 1998).