The objective for this stage is for the social worker to show competence in transferring or terminating the case. Also, the social worker must look for relevant ethical dilemmas during the transition or termination. For the community mental health group, the final session is termination. The Observer The social worker applied appropriate knowledge for discussing a termination session with a client system. The social worker went back to the beginning of when she first met her clients and discussed where they were at then, compared to now. They had been working together for quite a while, so she covered how they had been struggling in the beginning, and now how they have made progress. The social worker remembered a lot of important issues that …show more content…
had come up from other meetings to discuss how the client system overcame those challenges. An example was when they were discussing Tyler’s initial diagnosis of bipolar disorder, and the social worker referred to that session and now said in the termination session, “I’ve seen your mood stabilize through the course of all of our meetings.” She pulled information from other sessions to show progress. Some observed practice strengths that the observer noticed the social worker practicing were a calm and collected demeanor, head nodding, and active listening (Kadushin & Kadushin, 1997).
The social worker made eye contact with each client when she was talking to them and made appropriate hand gestures throughout the termination meeting (Kadushin & Kadushin, 1997). The social worker used an empowering approach with all clients throughout the meeting. She often said things to her clients like, “I am so glad to hear that, it sounds like you’ve come a long way, or I’m so proud of you.” This is important in the meeting because the clients can understand that they have made a lot of progress and it was an uplifting time in their life that they can also notice how far they have come (Kadushin & Kadushin, 1997). She also reflected feelings and used paraphrasing during the session. She says, “you seem to have developed a stronger relationship together, and your relationship with Morgan has grown a lot.” This was in response to Kylie’s discussion during progress. Also, she reflected feelings when Donna was talking about progress and the social worker said, “it sounds like it was difficult for you to see them go through what they did.” Another practice strength that the social worker used specifically for concluding a termination session was the activity of each client identifying strengths in each member of the group. This was a good strengths approach, as well a good way of showing closure for termination
session. Some skills that the social worker applied was that she had a very good outline for the termination session. Her outline included talking about progress, things that needed work, planning, services for future use, and a closing activity. She was well prepared. She also asked clients how they were feeling about certain topics. One in specific that she asked was, “how are you guys feeling that it’s our last meeting?” She let the clients get their feelings out in the open because a termination session can be difficult for the clients, as well as the social worker (Kadushin & Kadushin, 1997). Another skill she showed during the termination session was recapping. Although, she only did this a few times it is something she can improve on. She said to Tyler during the “areas to work on section,” “what I am hearing is that you feel like you’re improving upon those things, but you’re not quite there yet, is that right?” She asked the client to make sure she was understanding exactly what he was saying to make sure there was no misunderstandings. Conclusion An area that the social worker could improve is reflecting feelings, and rephrasing what the client said. She did this a few times throughout the session which is why I listed it as a strength, but adding more of it to her sessions will improve her skillset. She could also use a little more silence, this is a repeating area of improvement because it is such a difficult one to use in the helping profession (Kadushin & Kadushin, 1997). Something else that could be improved on is using the empowerment/strengths approach directed at the client to have them figure out what is going well. A suggestion is to ask the client, “what steps did you complete to get where you are for progress?” Another idea is to ask, “if you come across a similar issue, from these sessions, what steps will you use to problem solve your next dilemma since you know how to do it.” I think it was great that she used the empowerment approach, but even if she tweaked it to have her clients identify what positive steps they took to see improvement. For improving on the use of silence, a suggestion is to take notes so it slows down the session. To improve on reflecting feelings, an approach may to be to listen for the word “feel” when the client talks, then jot down a few ideas how to respond in a reflective way.
In the case of the Trent and Joe, the interim social worker, responded properly and utilized the four phases of the problem-solving process which includes, the engagement phase, assessment phase, intervention phase, and evaluation phase. As a new interim social worker Joe is trying to acquaint herself with the teachers and learning the children’s name in the school. He was a little bit shocked when she saw how the teacher’s aide yelled at a little boy that was begging for his mother to come to his rescue. She did awesome job by properly engaging Trent. Joe makes good contact by meeting the client where he was and established rapport by briefly speaking and calming him down. But, relapsed when she said “By the time I count to five, you should
This paper will evaluate and analyze an ethical dilemma that was presented in the textbook and the Case Study #1 that will be evaluated for this assignment. The questions that will be answered include what are the ethical dilemmas in the case and are these legitimate concerns for the social worker. In addition, when evaluating and analyzing the ethical dilemma in this case study it is necessary to look at why the social worker is worried about reporting newborns and why she feels that there are injustices and discrimination that come from these policies. Furthermore, as a social worker in this agency I would respond by figuring out what could be done in this situation and what courses of action could be done to change the injustices in the
The stages for the ending phase are denial, anger, mourning, trying it on for size and farwell party syndrome. The social worker role in the ending phase is to allow enough time for the client to understand it is the ending phase, acknowledge the clients anger, talk about the feeling and be careful about the making of the mourning attitude.
Ethical Issues in Social Work I will provide practical help for new social workers to help them understand and deal with ethical issues and dilemmas which they will face. There are many ethical issues which are important to social work, but I feel that these are all covered by the care value base. The care value base Was devised by the care sector consortium in 1992, this was so that the workers in health and social care had a common set of values and principles which they would all adhere to. It is important because for the first time the social care sector had a clear set of guidelines from which ethical judgements could be made. The care value base is divided into 5 elements - The care value base covers - Equality and Diversity - Rights and responsibilities - Confidentiality - Promoting anti Discrimination - Effective communication Equality and Diversity Carers must value diversity themselves before they can effectively care for the different races, religions and differently abled people they will come across in their caring profession.
Kisthardt, W. (1992). A strengths model of case management: The principles and functions of a helping partnership with persons with persistent mental illness. New York: Longman.
In the social work practice, social workers should abide by and respect the protocol of their particular organization. The first ethical standard I would like to discuss is that a social worker having cultural competence and social (NASW, 1999). A social worker must possess the knowledge of values, customs, tradition and history just to name a few in order to have success with clients that may identify as something other than their own identity. Culture directs impacts human behavior. Within this case study, due to Mrs. Sanchez’s culture, she struggled to assimilate with the American culture and this included her being able to learn the English language. Her culture was very important to her and I respect that. As a social worker, I would have
client is making the most of the social services other social workers have worked so hard to
Engagement is considered one of the most important parts of working with a client. Coady and Lehmann (2008) consider engagement the first of four steps in the problem solving model of social work. Engagement can begin as early as the first over the phone contact or referral notification with the client. To become aware of the client’s background (ecology and life circumstances) is crucial part of this stage. It is also important for the social worker to become in tune with their own thoughts and beliefs when coming into contact with this client for the first time. After tuning into the client it is key for any social worker to make a client feel welcomed with a sense of warmth, empathy and respect. Too much empathy and warm, however, can be detrimental to the course of service provision. Coady and Lehmann (2008) note that the engagement process is never ending and can continue well into counseling.
Termination is where the program is able to determine if objectives were accomplished and whether the program was effective. The aggregated dated paints a primarily objective picture of where the clients are and what they have accomplished. It also provides an opportunity for the client to assess their growth based on the services provided by the worker. Compiled data from the PARQ from all participants at termination is also aggregated and it objectively shows where the client is now. This data can be compared to the baseline and questionnaire and many conclusions can be made from the indicated
Paraphrasing repeating use in the session, which not only shows counsellor is listening and also reflect back to client what he is shared. Regarding the paraphrasing, due to language barrier, some the statements was too long and not precise enough. I am also able to summarize client sharing, manage to draw information together and successfully presented information back to the client. Furthermore, I manage to follow client flow, from discussing about financial concern to adjustment issue in new occupation. I am also managing to facilitate client to consider alternative. For example, for financial concern, client manages to think about his life expectation and the way to achieve it, such as investment and working as part-time tutor. Client also share about the struggle in different nature of work, which is from working in non-government organization to property agent which is more materialistic and focus on sales. Counsellor manage to use reframing that help client to realize that even in different setting, but he still able to notice the similarity on it such as the patience working in NGO also applicable in business setting. Counsellor also
The social work profession and its Code of Ethics dictate that social workers must act in the best interest of the client, even when those actions challenge the practitioner’s personal, cultural and religious values. In practice; however, ethical decision-making is more complex than in theory. As helping professionals, social workers are constantly faced with ethical decision-making or ethical dilemmas. As noted by Banks (2005), an ethical dilemma occurs “when a worker is faced with a choice between two equally unwelcome alternatives that may involve a conflict of moral principles, and it is not clear what choice will be the right one” (as cited in McAuliffe & Chenoweth, 2008, p. 43). In addition, ethical decision-making is a process that
All social workers are beholden to the National Association of Social Workers (NASW) Code of Ethics. Professional ethics are the main core of social work. The profession has an obligation to articulate its basic values, ethical principles, and ethical standards. The code is composed of thematic sections that outline a social worker’s responsibility to clients, colleagues, employers, and the profession. Some responsibilities that a social worker has to a client are that the clients are their primary responsibility, fostering maximum self-determination in clients, respecting the privacy of clients, keeping information that has been shared during the course of their duties confidential and charging fees for services that are fair and considerate
It is best not to sugarcoat or exaggerate skills. Stating a limitation does not deviate from legal or ethical practices. The social worker has the ability to obtain the skills needed or enlist the assistance of someone who has the knowledge needed. An element of surprise in the counseling relationship is not suitable. The planned change process is agreed upon between the worker and the client.
This helps a service user undergo a restful experience while sharing their drawbacks. I highly agree on this type of method as it directs social workers towards meeting goals and objectives which would, in turn, satisfy a service user. However, a difficulty that social workers may face, is dealing with disadvantaged service users who only speak their native language. This would limit the process of communication between the practitioner and the user, leading to a failure in meeting the professional purpose. This would present the effort of social work in supporting all individuals regardless of their
During this time, I gave the client enough time to talk about the problem without interrupting. This time gave me an opportunity to undertake reflective listening through active listening which ac...