Justification Technology has always been an area of interest for me, even from a young age I was fascinated with the products and devices that used various forms of technology. I can still remember the time my parents brought home the first cell phone that they ever purchased. It was a Motorola phone and was about the size of a brick, but it was one of the most interesting pieces of technology that I had ever seen. My parents had not purchased it for the technology alone, as it was meant to be a line of communication for my sister and me to get in contact with our mother in case of emergencies. My parents still have that cell phone and, one year I used it as part of a Halloween costume to the amazement and entertainment of my friends. It is …show more content…
The stakeholders are directly affected by Samsung’s actions, objectives and policies (Business Dictionary). The primary stakeholder will be the Senior VP of the cell phone division who reports directly to the CEO. He will serve as the executive sponsor of the new product launch. The Senior VP of the cell phone division will receive weekly status reports from all cross-functional teams and monitor key milestones on an ongoing basis before, during, and after introduction of the new product. Samsung will also include consumers, as key external stakeholders, in the research and development focus groups to best incorporate consumer opinion and demand into areas of the project including development, marketing, and distribution. This will help Samsung create and deliver a product that the customers want. It will also help identify consumer needs for the new smartphone’s use as consumer inputs will help shape and drive the technological innovations that Samsung is aiming to deliver with its new smartphone. Cross-Functional …show more content…
This quality assurance system does not slow down production, but instead allows quality controllers to evaluate and determine quality needs or process improvements. Having appropriate testing and performance evaluations of the production cycle ensures that a high quality product is delivered to consumers and minimizes the risk of defects. Samsung will focus on improving their quality assurance process in light of the issues they had with the Note 7 battery and implement these quality controls as part of the production cycle of this new
Our modern day society depends on technology for everything, can anyone imagine a life without their phone or computer? Probably not, social media and other popular applications have become so ingrained into our daily lives. Not only can we connect with people anytime throughout the day but we also have so many useful applications that help us on a daily basis. Thinking back to when I was eight years old, I couldn 't wait for sixth grade because my parents had promised to get me a cell phone, I remember counting down the days till the summer of fifth grade was over because I already knew which cell phone I wanted. Once I got it I couldn’t stop showing my mom all of the cool things it could do. Which looking back at it today, it really couldn
Technology has existed for many years, maybe not the type of technology we have now because it managed to evolve throughout time. Technology is a subject that you will encounter in the school process starting from elementary till college. Technology now is considered as a subject and profession in the learning and career environment. Technology is a fun and interesting way to learn and explore new things for example learning to type a proper letter/document, picture editing, collage making, making webpages, etc.
The definition of stakeholder is “ Any group or individual who can affect or is affected by the achievement of the organizations objectives.” (Freeman, 1984). Three stakeholders that have been identified are old employees (50s-60s), young employees, and shareholders. These three stakeholders could be affected the most by the CEO’s decision.
What kind of technology do you use? You probably have an iPad or a phone, and you most likely use them everyday. Now, think back to as recent as the 1900s, you would’ve been lucky if you had a telegraph. Do you think you could have lived back then? You’re likely glad you were born during this age. Technology has made our lives much better and easier.
The key product streams for Samsung in regard to the mobile device global marketplace are its range of smartphones and mobile tablet devices it introduced in 2009 (Anon 2013). The established dominant player in this market at the time was Apple with their IPhone (Hughes 2013). In order for Samsung to attain any degree of success in this market it would have to provide both value, and a point of difference to its customers. It was able to do this by utilising both differing hardware from the competition for example employing there expertise in television to produce what they claim are larger superior screens (Byrk 2013). As we...
Product or service: The selling point of Samsung regarding its product is there's a confidence on just about all Samsung products as a result of way Samsung products have performed within the last years. Its Smart devices, Samsung offers achieved a status symbol for its customers. While doing so, Samsung is well known for its very quickly service for virtually any of its product. Now inside marketing mixture of Samsung, the product portfolio is amongst the strongest position for Samsung.
Samsung has the widest range of product portfolio that include: Mobile phones, home appliances, TV/Video/Audio, tablets, PCs, printer, camera, camcorder, periphe...
While profits from semiconductor sales are keeping stakeholders happy, Samsung is pursuing a differentiation strategy in the smartphone market. The managers are committing more resources to researching something they think will revolutionize phones. author name writes, “All smartphone makers face the issue of stagnancy in hardware innovation. Samsung is currently working on developing a smartphone with foldable displays…” (Tanner). There has not been a ground-breaking development in smart phones in the last few years, so the managers believe
Samsung’s product development includes all three approaches. Samsung invested in a Customer-centered new-product development. The new-product development focuses on finding new ways to solve customer problems and create more customers satisfying experiences. The “new management” is a top to...
(Schermerhorn, 2014,p229) The organization for Samsung corporation is formal structure due to the CEO of Samsung coraportion is at the top and be in charged in all the divisions. The board of directors is composed of four executive directors and a five person independent director majority, there are nine members for board, including five outside directors. (2014 SAMSUNG ELECTRONICSANNUAL REPORT Inc) BOD governed the Samsung corporation in order to create a equitable environment. (Samsung.Inc ) Company in South Korea is charged by outside directors. They began to implement it since 1998. It is an owner-controlled governance structure.(Cho, 2007)Samsung corporation are divide into three divisions, which are IM, CE, and DS. IM includes communication products like cellphone and computer. CE is home appliances like TV, refrigerators, and washing machines. DS division is mainly about memory products such as mobile AP.( GLOBAL HARMONY with PEOPLE, SOCIETY &ENVIRONMENT. 2016) The main organizational culture of Samsung include people, excellence, change, integrity, and co-prosperity. They respect all the employees, get improvements and innovations continuously, operate rightfully, and make effort together. In addition, they believe they would make more innovations and create a better future for the corporation.(Samsung
Total quality management focuses on customer value, its leading ideology is "customer satisfaction and recognition is the key to win the long term market, to creating value.”. Therefore,Total quality management requires a customer-centric approach throughout the enterprise business process management, all aspects should firmly establish the "customer first" thinking, not only to produce inexpensive products, but also provide extensive customer service, so that the business can achieve and exceed customer’s needs and expectations. Samsung has also developed a strong customer-focus which emphasises on understanding needs and wants of the future. “At a macro level, Samsung tries to understand the behaviour of consumers in particular country by sending staffs to attend MBA programs at the local universities worldwide. These "Country Specialists" also establish a vast connection with many business leaders and potential business partners. At micro level, they gather the customer preferences and incorporate them into the product design through a method called "Quality Function Deployment”. Samsung always puts the customers growing and expanding opinions and interest first and so they are focused on the discovering of customer needs, and how they can bring value to customers, always respect and care for their customers. Another contributing factor withinSamsungs Quality Management is that the company does product research and design based off of their customer’s perspective. Samsung constantly improve their service system, improve service speed and quality, in order to increase customer satisfaction and promote customer
"While practically everybody today is a potential mobile phone customer, everybody is simultaneously different in terms of usage, needs, lifestyles, and individual preferences," explains Nokia's Media Relations Manager, Keith Nowak. Understanding those differences requires that Nokia conduct ongoing research among different consumer groups throughout the world. The approach is reflected in the company's business strategy:
I Love Technology! I remember as a child of seven or eight being taught what a slide rule was. My father pulled it out one day when I was checking my math homework with a calculator. He explained to me how it worked and told me that that was his “calculator” when he was in school.
If you ask anybody in the world today they will tell you that we live in a world where technology is at the core of human life. We use technology for everything today. From processing food we eat, to being social, to transportation, everything we do has some relation to technology. No technological innovation though has become so popular as the one we use to communicate with daily. The Smartphone. First starting off as foot long cellular phones which could be seen a mile away to present Smartphones which we cannot seem to live without. Smartphones have changed the way that people live. Today you can see just about everyone on a Smartphone even children, which just comes to show how popular and demanding Smartphones have become. In fact, Smartphones have become a true necessity in the lives of people everywhere. There are many types of Smartphones out there. Some of the major phones include devices such as Apple's iPhone, HTC's One, and LG's G2, but only a few have made such a huge technological impression in this industry such as Samsung has done with its Galaxy and Note, two of the most popular Smartphones right now. We all have heard the name Samsung at some point in our lives. Maybe from the televisions they create or even from the chips they produce. The truth is that Samsung is a technological giant who has been around for many years, an empire, which continues to grow. A company whose mission is to "Inspire the World, Create the Future."
Technology has become an element which is as important as food to people nowadays. Everything that we do in our daily lives requires technology from complex machineries to something as simple as turning on a light bulb. The amazing thinkers behind these life-changing innovations include Alexander Graham Bell; the telephone inventor, Thomas Alva Edison; the man who lit up the world and many more. Have you ever thought why we say ‘hello’ every time we answer a call from the telephone? It is because Bell’s wife was named Hello! Over the years, the evolution of technology has come a very long way as time flies. There is massive difference between the olden days and modern time due to technology. Last time, people find entertainment just by staring into the skies and nature but now we get to laugh over graphics on a glass screens while lazing on our favourite