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Determinant of organisation culture
Determinant of organisation culture
Determinant of organisation culture
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A review of literature provides clues to several elements that contribute to the organizational and safety cultures within organizations. Some cultural factors are based on internal factors such as the beliefs and values of organizational members. Cultural factors can also be influenced by external factors such as societal health and safety concerns and ergonomics. Researchers have suggested that assessing safety culture in the manufacturing industry could provide useful information; however, a literature review indicates safety culture has had limited research conducted (García-Herrero, et al., 2013).
Theories
There are several theories that have been postulated to explain organizational and safety cultures. The exchange theory
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Organizational culture is identified as a system of collective values and beliefs that work together with the members of the organization, it structures, and systems and creates behavioral standards (García-Herrero et al., 2013). These standards or norms are often defined by policies and practices (Chan & Snape, 2013). Safety culture has been identified as a sub-culture of organizational culture and that different cultural styles influence the degree of safety within different organizations with various degrees of success (García-Herrero et al., 2013). An aggressive/defensive culture typically requires organizational members to appear proficient, commanding, and exceptional. Individuals who do not demonstrate these qualities are considered incompetent. Individuals in passive/defensive cultures often feel pressured to think and act in manner inconsistent with their beliefs. Individuals are expected to satisfy expectations of superiors and shun interpersonal conflict. Constructive cultures encourage individuals strive to reach their potential (García-Herrero et al., …show more content…
Ghahramani and Khalkhali (2015), who developed an instrument to evaluate safety culture for the manufacturing industry, suggested additional research should be conducted to assess the validity and reliability of the instrument designed as well as safety structures across various organizations and other factors that might contribute to the safety culture in an organization. Naor et al. (2015) recommended evaluating how effective different culture styles are in various environments. Nordlöf et al. (2015) suggested a need for qualitative studies to identify theories that contribute to safety culture within
When it comes to safety most people think they are safe, and they have a true understanding on how to work safe. Human nature prevents us from harming ourselves. Our instincts help protect us from harm. Yet everyday there are injuries and deaths across the world due to being unsafe. What causes people to work unsafe is one of the main challenges that face all Safety Managers across the world.
In a culture of safety and quality, all employees are focused on upholding quality in providing safe care. In order to promote patient safety in the hospital setting there should be an exhibition of teamwork irrespective of the different leadership positions. However the leaders show their obligation to quality and safety, and set capacities for their employees to perform a committed and critical role in assuring patient safety.
Institute for Healthcare Improvement. (2011). Introduction to the Culture of Safety (Educational Standards). Retrieved from IHI open school for health professions: http://www.ihi.org
The Joint Commission. (2008). Behaviors that undermine a culture of safety. Sentinel Event Alert Issue 40, http://www.jointcommission.org/SentinelEvents/SentinelEventAlert/sea_40.htm.
In order to achieve its desired public image and to acquire an organizational identity centered on quality and safety, qualitative research on GM’s culture can be facilitated. Intertwined with the study of organizational culture is organizational citizenship behavior (OCB), which is the performance that supports the social and psychological environment in which task performance takes place. OCBs were found to be positively related to overall organizational effectiveness, unit-level performance, and customer satisfaction (Greenberg, J., 2013). A study of the OCB in GM may help in the change it aims to implement. GM may start by creating an environment where its employees are truly committed to its safety policy while also increasing their job satisfaction.
When trying to create a positive risk management culture as a manager it is important to make sure that all employees of my organization realize the importance of managing risk. Some of the factors to consider when attempting this approach would be:
Edgar H. Schein, Professor Emeritus in the Sloan School of Management at the Massachusetts Institute of Technology has once mentioned, “Organizational culture is a pattern of shared basic assumptions that was learned by a group as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems.”1
The concept of organizational cultures was first raised in 1970s, and soon became a fashionable topic. Organizational culture is the shared beliefs, values and behaviours of the group. Theorists of organizations believe that organizational culture represents the pattern of behaviours, values, and beliefs of an organization. Hence, studies around organizational culture have been seen as great helpful and essential for understanding organizations and their behaviours. Additionally, organizational culture has been considered to be an important determinant of organizational success. Therefore, leaders and managers pay more than more attentions on this topic, focusing on constructing and managing organizational cultures.
The culture of a human service organization (HSO) impacts the managers, workers, clients, and all entities interactions. Culture is created and influenced by varies aspects and can be positive, negative, or a combination of the two. This paper will discuss the impact of culture and learning within an organization, and how it relates to supervision, personality differences as well as risk and safety as it relates to culture.
Culture can be defined as “A pattern of basic assumptions invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid, and therefore to be taught to the new members as the correct way to perceive, think and feel in relation to those problems”. Schein (1988). Organizational culture can be defined as a system of shared beliefs and values that develops within an organization and guides the behavior of its members. It includes routine behaviors, norms, dominant values, and feelings or climates. The purpose and function of this culture is to help foster internal integration, bring staff members from all levels of the organization closer together, and enhance their performance.
Culture varies from one organization to another as it is shaped by the values and beliefs of the people working there. As it progresses over the years, it takes form in such a way that it works or performs in a manner to regulate behavior, action and decision making processes within the organization. It not just includes written rules and regulations, but also the behavioral aspects faced by each one on a day to day basis.
An organization always defines its policy, objectives and a procedure to achieve its goals. This policy of a safety-oriented organization defines the roles, responsibilities and relationships. This must include the policies, procedures and an organized structure to achieve the goals of the organization. Safety policy of an organization also concentrates on its goals regarding safety and tries to come up with plans and strategies to fulfill them. Policy also expects the company to write a safety manual, which is similar to the quality manual.
The concept of organizational culture is one of the most debated topics for researchers and theorists. There is no one accepted definition of culture. People even said that it is hard to define culture and even more change it. It is considered a complex part of an organization although many have believed that culture influences employee behavior and organizational effectiveness (Kilmann, Saxton, & Serpa 1985; Marcoulides & Heck, 1993; Schein, 1985a, 1990).
Zanko, M & Dawson, P 2012, ‘Occupational health and safety management in organizations: A review’, International Journal of Management Reviews, vol. 14, no. 3, p 328-344, viewed 2 April 2014, http://ro.uow.edu.au/commpapers/2832/.
It’s true what everyone talks about safety – you are the key to your safety, when you do it safely you do it the right way and the best gift you can give to your family is to always stay safe. We have been taught by our parents and teachers to be cautious while doing a number of things. That’s very essential in our daily lives, because one needs to be extra cautious to prevent unavoidable accidents. However, mishaps do happen everywhere in the safest of places, no matter how careful we are in our actions. It is highly unpredictable, what’s going to happen the very next instant. There are numerous incidences we come across like simple trips, falls, cuts due to sharp objects, burns or sudden worsening of a person’s health condition, causing