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The impact of restructuring on employee performance
The impact of restructuring on employee performance
The impact of restructuring on employee performance
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Ryan’s is a buffet chain based out of North America and within the past 10 years has seen a steep decline in revenue, employee satisfaction, and customer loyalty. All of these components are key aspects to running a successful and sufficient company. So Ryan’s has hired myself as their consultant to help determine a plan to make this company successful with the implementation of an entirely new system, and causing the least amount of distress between current and future staff members. This paper will discuss how Ryan’s buffet will change their entire structure of the business. We will further discuss the organizational plan, specific changes, addressing of all employees, and the implementations of the process. The organizational plan is most …show more content…
Establishing satisfaction between employees and management. The shift department leaders would help make the everyday business run efficiently and more smoothly without the constant need of management around. According to Miller (2012), “Although change is an enduring feature of organizational life, the degree and impact of that change can vary substantially” (p.176). Remind your employees that yes there are changes that have taken place, but they were not life altering just substantial changes to the business over an allotted amount of time. By this point in time Ryan’s buffet would have completed the 1-year organizational change within their business. They should be running more smoothly and efficiently while working out the last few kinks in the new system. This paper will discuss how Ryan’s buffet will change their entire structure of the business. We will further discuss the organizational plan, specific changes, addressing of all employees, and the implementations of the process. Now that we have fully discussed all the steps to fully implement the new system, its time for you to take the steps in your business. Hope you have wonderful success and remember you are all apart of the same team with the same
Stephen Boos has worked in the food service industry for over 30 years. He started as a bus person and subsequently trained as a chef’s apprentice. Steve’s mother believed that a college education was something that everyone should receive. She felt that a college degree was a good investment in Steve’s future. In 1976 at his mother’s insistence, Boos moved to Northeastern Ohio to attend Kent State University where he earned a bachelor’s degree in business administration. After graduation, Steve began working for East Park Restaurant as a line cook. Using his education as a foundation, Steve made a point to learn everything he could about running a restaurant, from cutting meat to the bi-weekly food and beverage orders. His versatility, keen business sense, and ability to control costs resulted in Steve’s promotion to General Manager, as role he has held since 1995.
On Tuesday October 18, the members of Group 6 met to discuss the challenges facing Remycake Bakery and its employees. During this meeting, we discussed the problem solving and decision making modes we will implement to help Remycake Bakery, the communication tactics to utilize, and a final problem or topic statement for our next group activity. Our team evaluated the Remycake Bakery to assess the changes that have caused a rise in customer complaints over the last six months. The founders of Remycake Bakery believed the culture produced at RemyCake was what made their bakery unique, original, and what set it apart from competitors.
The issues involved in Kevin’s case starts with his family values. Kevin seems to thrive on the attention he’s getting from his peers during school. The problem is its negative attention because it’s encouraging him to engage in negative behaviors during class. Kevin is narcissistic he feels as if he’s above the rules at school and in a way, he is because his parents have been preventing him from receiving consequences for his behaviors. Kevin’s parents are enabling these negative behaviors by defending him.
The article discusses how Panera Bread had to rethink its service model seven years ago. Customers had to wait in line approximately eight minutes to place an order. Furthermore, ten percent of the time, the orders were incorrect. As a result, the company decided that online ordering was the solution to their problem. In 2012, the organization opened a Panera prototype in Braintree, Massachusetts to test the elements of “Panera 2.0”. “Panera 2.0” consisted of self-order kiosks, delivery, digital ordering and a new practice of bringing food to customers’ tables. Getting the right process took Panera Bread over six years. However, all the time spent and money invested paid off for the company. Panera is now recognized as one of the best-performing chains in the industry. In addition, a quarter of the company sales come from online ordering and customers waiting time to place an order reduced to one minute. In 2016, the company posted its best sales growth in four years, outperforming the industry average by 6.5% points.
Cohesiveness was the factor that helped them the most. The 11 old employees were kept as the morning shift instead of two shifts, this allowed them to face the new environment and harder task together with cohesiveness they built in last 16
The main challenge is to determine how Panera Bread can continue to achieve high growth rates in the future. Panera Bread is operating in an extremely high competitive restaurant market which forces the company to improve and to grow steadily for staying profitable. The company’s mission statement of putting “a loaf of bread in every arm” is just underlying Panera’s commitment for growing. They are now in a good financial situation and facing growth rates of up to 20% per year in a niche market that has a great growth potential. In the next 7 years the fast-casual market is expected to grow by 500% in sales to a total of $30 billion.
We already know that Papa John's is a major player in the Pizza industry but the big question is what does the future hold for them. What is the next step or steps that they must take to get a head of the competition as well as just sustain their place in the market.
Bob Ford revisits the golden years of Ryan Howard and the Phillies as Howard has played his last game as a part of the franchise, marking the end of a glorious era. Ryan Howard had been overlooked and taken for granted while the Phillies were dominating the N.L. East and competing in the postseason consistently year after year. The World Series in 2008 was special and after that, the Phillies slowly declined and each player moved on from that team. Eight years later, Phillies fans say goodbye to the last player from that World Series team, and officially moving on to the future. Ford compares Howard to Mike Schmidt, both great players in Phillies’ history and each had their own decline that made Phillies fans realize how really special they were to the organization. (Bob Ford. September 30, 2016. Philly.com).
The vision of Panera was to make Panera Bread a nationally recognized brand name as well as becoming the dominant restaurant operator in upscale, quick-service dining. The top management believed for their vision to become a reality they must depend on being better than the guys across the street. In addition Panera wanted to offer a unique dining experience at Panera so attractive that customers are passing by other fast casual restaurants to dine at their nearest Panera Bread Company. Management further implemented this strategy by following a blueprint for attracting and retaining customers. This blueprint called, Concept Essence underpinned Panera’s strategy and embraced several themes that, taken togethe...
We will develop an app that will be installed upon entering our restaurant complete with menu and a call button for help while someone waits at a table. We will have kiosks for customers not wanting to wait in lines where one can order all products inside the store. We will have an online app to order and pick up at the store. We will need to entice customers away from two big competitors: Burger King and McDonald's. The competition has these incentives in place already and to win we will use the same successful methods to keep them coming back. We will update and email info to our customers and/or text to their phones which will be even better. We will make sure product pictures are sent out with cups that present a great way of having a hot chocolate at KFC. KFC will become part of Polish culture just like McDonald’s has become. KFC Poland will constantly excel and outperform its main competitor
The restaurant business is a challenging industry and if a company has a strategy that works for them as well as their employees, it should stay the course and tweak as needed.
Panera seems poised to continue to dominate the bakery-café market and continued sustainable growth is very likely. Works Cited The “Annual Report” (2010). Retrieved from http://www.panerabread.com/pdf/10k-2010.pdf “Company Overview.” (2011). Retrieved from http://www.panerabread.com/about/company/ “News Release.”
Happy Hat, a U.S. national chain of frozen yogurt stores with about 500 stores in 40 states is asking for assistance with its business processes. The average number of visitors per store has held constant over the past several years, but revenues per store are down by an average of 10%, and many stores are no longer profitable. The client suspects that a large amount of inventory is being thrown away unused at the end of each day. At the same time, customer polling suggests that the yogurt flavor customers want is often not available, even when the flavor is posted on the menu. People also complain about stores being closed when they visit. Now, the chain is facing increased competition from frozen yogurt sold in 24-hour grocery stores. Happy
Brinker is seen as one of the most influential chain builders in food service history. He believes that winners attract winners. He shows confidence in himself and has successfully led several companies in a highly competitive industry in which most fail. He surrounds himself with people who believe in themselves and are successful. He feels success is contagious. Brinker has developed a followership at Brinker International of effective followers. Effective followers are the most valuable to a leader and an organization because of the contributions they have. These followers practice self-management and self-responsibility which means they can be relied on hence the protégé Ron McDougall who took the reins as leader when Brinker retired, as well as, aligning McDougall’s predecessors. All believe what Brinker developed at Brinker International, a culture driven by integrity, teamwork, passion, and an unwavering commitment to making sure each and every guest has an excellent dining experience. He also helped promote an ethical organizational culture where people respect one another and work collaboratively in seeking to provide excellent meals and service. Effective followers are also committed to both the organization and a purpose, principle, or person outside themselves. They invest in their own competence and professionalism and focus their energy for maximum impact.
Hayes (2014), encourages change managers to keep an open line of communication with employees. Although these ones may not agree or support the upcoming change, they value the information being given to them at the onset and may eventually tolerate or accept the change. Therefore, it is important for change managers to not only communicate with employees, but provide relevant information, as the quality of the communication is of the utmost importance.