Running The Business From The Palm Of Your Hand Case Study

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case summary
“Running the Business from the Palm of Your Hand”, explains the substantial impact technology has in the world today. It demonstrates how various businesses, big and small, from different industries incorporate simple handheld technology in their operations to increase their profits or to gain a competitive edge. The fast-paced inventions of technology went from numerous communication channels such as e-mails and instant messaging to more technologically advanced systems like analytical interfaces and specific diagnostic monitoring tools. Due to the technological advances, companies are adapting to more modern technology to run their company more efficiently. For example, the owner of Jackson’s Kayak is able to use the Wi-Fi on his iPad to connect to headquarters to analyze customer data while remaining in the comfort of his RV. His handheld device enables him to literally take charge of his company in the palm of his hands. Innovative companies such as Ceridian capitalized on the idea that the majority of their target market had access to handheld devices, thus, they launched a payroll app called “Powerpay” which allows its customers to interact with payroll data on their mobile phones. Cellular devices had become a trend in the business world today for efficiency and effectiveness in many outstanding companies. The …show more content…

They can demand products from suppliers and track inventory and consumer trends. Overall, applications improve operational efficiency and decision making because information can be sent out and received quicker digitally so newer information such as consumer tendencies can be used to make more affirmative

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