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Effective communication for organization
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A proposal for a new communication structure is a major factor in an organization. Five concepts play a significant role in a successful communication within an organization setting. The concepts of successful communication are active listening, organizational culture, conflict resolution, and key principles of human communication, leadership strategies, formal and informal communication. There is some corporate groups formal and informal communication structure within the organization. Efficient communication is the key to success within an organization that relates to organizational communication. In an organization, communication in all area is crucial for employees, and leaders, who know and understand the significant and how to implement these concepts in the workplace. The first proposal for a new communication structure for the organization is active listening. Our text states “Active listening means fully engaged in paying attention to your relational partner 's communication with you. It does not just hear skills” (Kreps, 2011, Ch. 4.3). It is a significant role in the organization to be …show more content…
Co-author Tim Scudder Interview: “Have a Nice Conflict.” In his interview it states that conflicts show up in different ways for different people. Also, it can assert, accommodate other individuals in conflict as well analyze or identify different ways, different people handling conflict to manage conflict and bring a satisfactory resolution (2011). Our text states “conflict is an inevitable part of group processes due to the inherent differences of opinion, experience, and orientation of group members, who must resolve their changes to make group decisions. Poorly controlled group conflicts can seriously impede group performance and polarize group members” (Kreps, 2011). There will always be conflicts in the workplace; the goal is to handle and work it out before it gets out of
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
Whenever people unite to work as a team for anything more than a brief duration, some conflict is normal, and should be expected (Engleberg, Wynn & Schutter, 2003). Because of the inevitability of conflict, being able to recognize, address, and ultimately resolve it is vitally important, since unresolved conflict may have undesirable effects, including reduced morale, or increased turnover (De Janasz, Dowd & Schneider, 2001). Just as conflicts within team environments vary, so do methods for resolving it. In this paper, conflict, its effects, and some management and resolution strategies as they relate to team dynamics will be discussed. Understanding the various conflict resolution methods, including how and when to apply them, is of utmost importance. In teams, different types of conflict call for different solutions. Conflict resolution is certainly not an area in which one size fits all.
Conflict is not always something that can be easily overcome. When two groups have a similar goal to work for, many times the groups will find a way to work with the other group to finish the job. When faced with a task that requires people to work with another group they dislike it results in a successful solution.
Conflict can be perceived in different ways of positively communicating about a topic or negatively, but one thing that can’t argued is that conflict occurs in everyday life and there’s no way of escaping it. One form of conflict that occurs frequently due to constant interaction is in the workplace. Many people see workplace conflicts as just disputes between coworkers, when there are many forms of personal conflicts between those coworkers and bosses such as
According to the Theorists as groups turn into teams, most conflict happens in the “storming” stage of team development (De Janasz, Dowd & Schneider, 2001). First, one must understand what conflict is. Capozzoli (1999) cites Boulding’s 1962 definition of conflict as “a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wishes of the other.” Conflict can be either constructive or destructive to the team and can be created in several ways. Conflict must be analyzed and understood for the team to resolve it.
According to Jim Temme et al. (1995), "Teams must set their own goals, make decisions, and solve problems" (Temme, Katzel, 1995, para. 5). The most common ways conflicts arise are from the "struggle between incompatible and opposing needs, wishes, ideas, interests, or people" (DeJanasz, Dowd, Schneifer, 2001 p. 243). Other forms of conflict arise when team members have different values, attitudes, needs, expectations, perceptions, resources, and personalities (Capozzoli, 1995, para. 9). Many employers do not offer sessions on how to handle conflicts, so employees are not aware of effective strategies available to help team members deal with their differences. Conflicts can come from almost any type of communication Understanding different types of conflicts and how to resolve them is the best first step.
Workplace conflict can be caused by various factors, and can cause a great deal of stress for all those involved. We as human beings have different beliefs, and share different opinions on ideas. We also work and communicate differently, and in the different environments work, community and home that leaves room for disagreements. Conflict is often thought of as negativity, but it can enlighten the environment once resolved in the correct manner. Something as simple as difference in personalities can cause a major conflict in the workplace.
It is a process that occurs over time. It is also an outcome, a synthesis of different perspectives, an integrative solution. It is important to remember that conflict is a natural and expected part of collaboration. Conflict provides an opportunity to deepen agreement. The strategic use of conflict resolution skills and goodwill power can be effective in enhancing decision quality and team commitment.
Conflict theory describes a social structure prone to constant erosion and change. Here, social change is pervasive through inherent conflicts built into the system itself. Similarly, conflict management approaches view the conflict that arises among member of small groups as inevitable and inherent in the small group itself. Sooner or later, two people will disagree, perhaps to
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
Differences within the team are the major reason for conflict. This stems from differences in opinion, attitude, beliefs, as well as cultural back grounds and social factors. The Conflict can be positive which is functional and supports or benefits the organization or a person’s main objectives (Reaching Out, 1997). Conflict is viewed as positive when the conflict results in increased involvement form the group, increased cohesion, and positive innovation and creativity. Conflict tends to be positive as well when it leads to better decisions, and solutions to long-term problems.
Conflict management is the process of regulating and reducing the negative aspects of conflict while increasing the positive facts of disagreement. The management of conflict is essential to harvesting the potential benefits of disagreement. Unfortunately, unchecked conflict obstructs collaboration and productivity within a team or organization. Unbridled Conflict can dreadfully turn personal rapidly provoking the climate to turn hostile and stressful. At this juncture, the environment or workplace fosters frustration, anger, and less concerns about having the facts. Moreover, the lack of facts shifts the focus on personality rather than the issues. As stated in the article, “How to Management Teams Can Have a Good Fight”, constructive conflict
King, E. B., Hebl, M. R., & Beal, D. J. (2009). Conflict and Cooperation in Diverse Workgroups. Journal Of Social Issues, 65(2), 261-285. doi:10.1111/j.1540-4560.2009.01600.x
A conflict can go from nonexistence (low range) to annihilatory conflict (high range) Robbins & Judge (2011). Members of groups and teams in an organizations might experience some type of conflict in meeting their set goals or objectives. However, they might to work the conflict out by finding solutions to minimize or reduce the level of intensity of the conflict. Problem-solving, superordinate goals expansion of resources avoidance, smoothing, compromise authoritative command, altering the human variable, and altering the structuring variables are techniques used to effectively manage conflict (Robbins & Judge, p.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.