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How emotional intelligence contributes to effective leadership
Diversity management case study
Positive reinforcement
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Reinforcement is something that causes certain behavior to be repeated. It can definitely be a motivation tools that leaders can use. Positive reinforcement is when you receive a rewarding consequence immediately following the desired behavior. Giving an employee praise after the employee does a good job is a great example of positive reinforcement. It is important to know that a little motivation can go a long way and have positive effects on your company. It is important that leaders learn to use verbal motivation (Daft, 2014). Monetary incentives is a great way to motivate employees to produce outstanding work performance. What better way to influence employees to do their best than by offering them extra cash. Not only does the employee get rewarded but the company is able to increase productivity. Monetary incentives not only increase employees productivity, it can also improve attitudes therefore …show more content…
A leader must be able to use reasoning and observational skills in order to interpret unfamiliar situations and therefore come up with appropriate behavioral responses. They must be able to respond to new situations in culturally appropriate ways. As we all know different people respond to things differently. If you are a leader of a big corporation, you will not only have to deal with the cultural differences of your own employees, you will also have to deal with the cultural differences from outside sources such as buyers or clients. In order to have high cultural intelligence it is important that cognitive, emotional, and physical components work together. Cognitive abilities requires observational and learning abilities in order to understand others. Leaders must also show self-confidence and self-motivation, this is the emotional aspect. A leader must also be able to shift speech patterns, expressions, and body language to tune into people of different cultures (Daft,
Positive reinforcement works by presenting something positive to the person after a desired behavior is exhibited, making the behavior more likely to happen in the future (McAdams, 2009). An example of this could be when a child helps their mother with the dishes and the mothers rewards the child with ice cream. Negative reinforcement, is when a behavior is strengthened by stopping, removing or avoiding a negative outcome or aversive stimulus (McAdams, 2009). An example of this could be when the light goes green at a traffic light, the car in front of a person does not move. The person hates when this happens and from experience knows that honking the car’s horn gets cars that are in front of them to go
When employees were asked, what factors could be changed at USAA to help maintain employee motivation levels, a couple of them answered with, “higher wages” and “more money”. This response corroborates other studies regarding pay which state surveys will more likely under emphasize the importance of pay relative to other motivational factors. (Rynes, Gerhart & Minette, 2004). “Financial incentives had by far the largest effect on productivity of all interventions. For example, pay was four times more effective than interventions designed to make work more interesting.” (Rynes, 2004). One reason for this phenomenon is social desirable responding. It should be noted, that although pay may be under reported, the results indicate other factors are also important for employee
The modern world has experienced tremendous changes, which have contributed to changes in people living in the global world. These changes have mainly been brought by globalization, which is a major phenomenon in the 21st Century. Leaders across various professions, businesses, and governments need to cope with globalization since it forces them to cross borders more often and communicate or conduct business with people from other cultures. This process involves developing necessary skills for working effectively in the modern complex world. Actually, the ability of these leaders to work effectively not only requires the development of essential skills but the application of leadership principles in the global work environment. In essence, leaders must develop their ability to apply leadership principles across culturally diverse workforce in today’s global work environment.
Emotional intelligence operates under four theoretical domains and their respective competencies that are essentially classified under two divisions: personal competence and social competence (Goleman, et al, 2002, pg. 39). These broader competencies do not describe leadership talents, but learned abilities that describe how effectively the leader manages intrapersonal and interpersonal relationships (Goleman, et al, 2002). The assumption is that if the leader is thoroughly competent in an intrapersonal sense---meaning, among other factors, he or she is appropriately self-aware, transparent and adaptable---the leader will have better interpersonal insight into his or her subordinates (Goleman, et al, 2002). This social competence delineates more specific qualities including a strong sense of empathy, service, influence, and collaboration (Goleman, et al, 2002). In terms of leadership effectiveness, these competencies are not only ideal,...
A number of motivational theories explain how rewards affect the behavior of individuals and teams. Performance related pay can have a motivational effect. Employees are motivated to increase prod...
...r investigate what sort of rewards or fringes would their employee’s desire compared to the old method of monetary incentives for the beneficial for the company”.
Positive reinforcement is a method of presenting to children the appropriate behavior from the inappropriate behaviors. This is done by pointing out the correct behavior and giving some form of encouraging reward. The idea is that all behaviors
In today's complex business environment; traditional approaches like monetary incentives are not the only prime motivators. In addition to expecting financial incentives for their performance, employee's expectations are much more. Appreciation, recognition and opportunities for personal growth; must be catered for to harness maximum productivity. Furthermore in an era where change is imperative for the organisation's survival, highly motivated employees, represent flexibility and show willing to change; a vital component for the success of any organisation.
Incentive reward engagement offers a win-win situation for the employees and the company. Kelleher believes that incentive is a form of recognition and builds engagement through company’s and employee’s obligations towards a common goal (2014). The company has a “Growth Incentive Scheme” for the production workers. Special monetary incentives are provided should the workers achieve the monthly output target. Through the rewards, employees feel motivated towards their work and thus, contribute towards the company’s
It is important for manager to understand that what motivates the individuals. There are different kinds of motivation theories which reveal that individuals are motivated by different factors. For example there is extrinsic motivation and intrinsic motivation (Amabile, 1993). Extrinsic motivation refers to the motivation that one has for the extrinsic rewards such as pay, status, power, etc. Then there are intrinsic motivating factors such as the chance to exercise one’s skills, the opportunity to learn and personal development. Research suggests that various factors motivate employees in a different degree depending on their nature. It would therefore be important for the manager to understand that what are the motivating factors for individual employees and then provide them incentives accordingly so that they can work in a more productive fashion. Once the individuals work with greater excitement and vigour it would automatically lead to better performance.
Management spends a huge amount of time to design incentive systems and schemes to motivate their workers and to ensure they work in their best possible manner. Motivating workers by giving them decent pay helps in winning employees heart to make the work done efficiently, significantly and effectively. The most effective way to motivate people to work productively is through individual incentive compensation (Pfeffer, 1998). An attraction of getting more is a powerful incentive to people for high performance. While most people agree that money plays a major role in motivating people, in organizations there is a widespread belief that money may also have some undesirable effects on morale.
The culture of appreciating employees for their hard work and achievements by incentives shows how the organization values their employees. Lincoln believed “Status is of great importance in all human relationships. The greatest incentive that money has, usually, is that is it a symbol of success... The resulting status is the real incentive... Money alone can be an incentive to the miser only. There must be complete honesty and understanding between the hourly worker and management if high efficiency is to be obtained”. This shows how harmoniously the labor and management have to work together to produce
Motivation is the process of getting someone to act on a particular situation. According to (Adelhardt, S, K. 2015, December 2) lack of motivation in the workplace is the most problematic subject for all managers, because it leads to decreasing productivity, performance and yet it increases the chances of employee resignation. Many employers suppose that managers these days are struggling to motivate their employees due to lack of significantly vital experience as well as knowledge in the employee engagement developing process. One of the successful strategies that managers can use to increase employee inspiration is by offering an attractive remuneration and benefits to their employees. Remuneration and benefits such as an extrinsic bonus
My measurable, specific and realistic goal for this quarter is to exercise at least 10 hours a week by weightlifting, running, and swimming for the next 10 weeks. To be able to do that, I would need to have positive reinforcement to keep me going, help give me that little push that I need every day. One positive reinforcement that I absolutely love to use is food. After a hard day of working out, I buy myself something nice to eat, like good pizza or burritos. This way I become more likely to work out knowing that I will get something doo to eat after. I like to believe that food is my number 1 enforcer. It will always be there when I need it, it satisfies me tremendously, and overall it is just ridiculously reinforcing. As a result I try to
Reinforcement is the process of encouraging behavior based upon a positive or negative reward. Through reinforcement, behavior can be altered through a series of rewards, as seen in B.F. Skinner, and Pavlov's experiments. B.F. Skinner used conditioning to test the response of a rat. In this test, a rat is placed in a box. Through positive or negative reinforcement, the rat touches the lever, and either get a food pellet or an electrical shock. The response alters the rat's likelihood to touch the lever. In Pavlov's experiment, he conditioned things such as time, a sound, and food. The dogs he used in his experiment were given food every time they either heard a bell ring, or at a certain time of the day. Pavlov then began to ring