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“A good doctor’s comforting and reassuring words are sometimes more powerful than any kind of medicine.” Unknown. Physicians need to have good communication with their patients. Communication is a fundamental part of any physician-patient relationship, and is very essential to every medical practice. That is the whole reason patients are even taking the time to be consulted. Communication between physicians and their patients is just as important as the patient's medical treatment. Some may say that the actual medical treatment is more important, but there are many things that aren’t recognized as being as effective or important as medical treatment. The way physicians communicate affect patients in many different ways. Direct verbal communication, nonverbal communication, and a physician’s purpose of communicating are all ways that can alter a patient’s well-being in addition to their seek of medical treatment.
Direct verbal communication between physicians and patients is the most powerful type of communication. This is where a lot
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For example, the simple way you address a medical condition can cause the patient to react in many different ways. Delivering bad news is the most commonly sensitive instance where the physician needs to be careful, serene, and sincere. Any addressment too direct may scare the patient into thinking they are in an even worse condition than they thought they were in previously. Another example, may be that a physician addresses a situation too lightly causing the patient to feel they are perfectly fine, giving them the impression that they do not need any medical treatment or can continue their daily life disregarding any medical directives given to them. The importance of a physician being able to communicate verbally to their patient, is a vital part of the medical
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
(2014, p. 14) due to poor communication it is one of the major problems in the medical field. This is a concern that has raised within the people working in the hospital and the common people. Poor communication has been shown an increase in death in hospitals. However, the common issue is delayed communication, which may lead to the lack of safety provided to the patients. In addition, Dekker (2016, p.44) states that the main problem in the communication systems in hospitals is among physicians. This is due to the ego among the professional people, this leads to the lack of care of the patients. This lack of communication blocks the advancement of the
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
“Physicians and other health care professionals all agree on the importance of effective communication among the members of a health care team. However, there are many challenges associated with effective interprofessional (between physicians and other health care providers) communication, and these difficulties sometimes lead to unfavourable patient outcomes” (Canadian Medical Protection Association, 2011 p. 11).
There are different forms and reason people communicate in a health and social care environment. Methods of communication used in social care settings range from verbal and non-verbal communication and as such, communication is the exchange of information between people in an organisation (BTEC, 2010). Pearson Education Limited identified the different reasons people communicate which are; to express needs; to share ideas and information; to reassure; to express feelings and/or concerns; to build relationships; socialise; to persuade, argue and inform; to compliment and gain attention; to learn, teach and educate; to ask questions and to share experiences (2013). Hence, Communication is about making contact with others, we communicate to understand and to be understood. Thus, it involves
Effective communication between patient and clinician is an important aspect to patient care. Proper communication has a direct positive impact on patient care and adversely poor communication has a direct negative impact on patient care. I will define the seven principles of patient-clinician communication and how I apply these communications with my patients. I will also describe the three methods currently being used to improve interdisciplinary communication and the one method that my area of practice currently uses. Then, I will explain the ethical principles that can be applied to issues in patient-clinician communication. And Lastly, the importance of ethics in communication and how patient safety is influenced by good or bad team communication.
Communication plays a major role in preventing and resolving behavior problems and enhancing your patient’s quality of life by allowing them to feel, even when they no longer know or recognize those around them that they are in the midst of people who care about them and are concerned about their physical and emotional well being.
Communication plays a vital role in all areas of healthcare, yet its importance is often overlooked. Whether it is a doctor talking to patients about treatment options, or strangers comforting one another in a waiting room, communication is happening everywhere and almost always, we underestimate how important it is and how it truly affects our medical experience. In the movie The Doctor, this is exactly what happens, causing a whirlwind effect of emotions and learning.
Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
I found the feedback the pharmacist gave me to be most effective in educating me and improving my clinical skills. The pharmacist’s comment about my lack of non-verbal communication was especially relevant. Mehrabian’s (1981) research shows that 55% of meaning is in facial expression, 7% in spoken words and 38% in tone of voice. Therefore, for more effective communication and patient education it is important that my body language is engaging and appropriate to the situation.
But communication I think goes both ways, for many reasons. I’ve seen people come to the doctor office and not tell the doctor everything that is going on with them until things get worse. I also have seen doctor diagnose patients and don’t treatment until something pops up. For example, I have an aunt who’s in the hospital now. She caught a mild stroke. When her daughter took her the nurse was told to run an EKG on her. The leads were not sticking and her daughter asked her if she needs help. The nurse told her no I got this and went through with the EKG, which came back normal. As a student who took EKG, I was taught that you are supposed to wipe the patient's skin off before placing the leads so they can stick. How are you supposed to get a proper reading if your leads are falling off? Then, the doctor told my cousin that her mother was fine that she can go home. My cousin looked at the doctor and told them, “don’t you see my mother mouth is twisted, her speech is slurred, and her hand swollen.” After she said that then the doctor looked and said, “oh yeah we’ll run and CT scan on her.” When the result came back they saw that she had a mild
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
Communication involves relaying information from an individual to another through the use of verbal and nonverbal techniques. Many factors affect the effectiveness of information relay. It involves evaluating verbal aspects such as tone of voice, the emotional content being communicated, the timing and rapport of the interaction with patients, and nonverbal techniques such as facial expressions, time invested. It is necessary for productive and satisfactory work environment, improved patient outcomes, and settling conflicts. The purpose of this paper is to identify issues with ineffective communication and ways to improve proper communication throughout the a hospital’s interdisciplinary team and patients.
Introduction: A healthcare professionals ability to effectively communicate is essential towards the delivery of high-quality health care and maintenance of patient satisfaction.1 Latest study has shown that an established relationship with a patient facilitates an accurate diagnosis and an ease of giving therapeutic instructions1. As such, strong communication skills are important whilst approaching a client who is experiencing a lot of pain and is distressed about a treatment. Thus, by exhibiting empathy and understanding towards a client’s situation whilst building rapport are two communication skills that health professionals will need to ensure effective care.
It is important that the patient does most of the talking throughout the interview, so that the doctor can elicit all of the information about the patient’s illness.... ... middle of paper ... ... A. (1981) The 'Standard' of Physician – Patient Communication.