As a union steward, I have often sat with employees and have acted as mediator between the employee and the manager. I have carefully redirected emotional employees and have had to ask the employee to take a ten minute breather. I sat in one meeting where the manager became heated and started throwing insults at me as a person. I remained calm and reminded her (and the employee) that we were not there to engage in personal attacks, that the goal of the meeting was to create a more productive work environment for the employee and to ensure that the employee could meet the work expectations of the job. I also reminded all at the table that we were all professionals, doing our job and it was not a personal assault nor should it be, for anyone. …show more content…
I recorded progress monthly and prepared annual reports. In addition, I represented AFSCME (American Federation of State, County and Municipal Employees) as a steward, chief steward and discipline representative. I have made presentations to city, county and state representatives and was chosen to be on a task force for the Department of Developmental Services which recommended the closure of my workplace. I am currently a Licensing Program Analyst (LPA) for Community Care Licensing where I have had the opportunity to enforce title 22 regulations as they pertain to Adult and Senior Care programs. I have acted as lead, next level supervisor and as secondary level supervisor. I have prepared written reports for legal action, communication reports for managers and participated in multi-stakeholder meetings and teleconferences. As a LPA, my highest priority was to investigate complaints and make determinations. I have spent a large majority of my CCL career investigating allegations, presenting my findings to our legal department for review, issuing citations and sometimes civil penalties. I have also been confronted by both providers and residents, I think that I have a calm demeanor and do not react with extreme emotions to high stress situations. I am not easily intimidated and have discovered that sometimes it requires a break to cool off before individuals can adequately communicate. I am currently a part of the new Community Care Licensing Centralized Complaint and Information Bureau. We take and write complaints for all the programs as well as answer questions. We receive numerous calls from distraught and angry people, this has required me to quickly assess the situation and diffuse the emotions in order to address the concern of the
In the beginning of fall of 2016, I got a job as a medical assistant. It’s long process to get this sort of job, at least with the University of Utah so when I finally went through the orientation, lab training, computer training, and community clinics I got to work and realized there was, even more, training. Every clinic has its personal preferences and rules, so I had to start from scratch with the training I already had. As soon as I got therenoticeI was a given a quick tour of the clinic and given all the rules, passwords and regulations. It was already too much to handle, but I was memorizing as much as I could. I can’t always function under pressure, but I tried not to let my nerves get to me.
Seagriff, B. L. (2010). Keep Your Lunch Money: Alleviating Workplace Bullying with Mediation. Ohio State Journal on Dispute Resolution, 25(2), 575-602. Retrieved from EBSCOhost Database (AN: 51613327)
Happiness is fake, like something forced upon me; something not real, fabricated and I don’t like it. I’m supposed to like it though. I’m supposed to like everything the government forces on me. I feel like I’m the only person who doesn’t feel content with my life, everyone else seems to be perfect while I’m falling apart at the seams.
The career path I’m most interested in is counseling psychology, specifically mental health counseling. My interest in counseling began my freshmen year of high school when I had to do a project on what I wanted my future career to be. At the time, I had no idea what I wanted to do and a family friend suggested I look into music therapy. That sparked my interest in going into the psychology field and once I thought about how much of an impact I could make in people’s lives by doing counseling, I’ve never wanted to do anything else.
I am an undocumented student at UC Davis. When I am asked a simple question such as, "describe your personal experiences", I ask myself: Where do I begin?
Perhaps my most gratifying research experience was also my biggest research obstacle. During my early undergraduate research in Professor Paul Sternberg’s Lab, I had grown to learn how to communicate science, determine the important experiments to conduct and obtain the necessary laboratory skills. These experiences came from my project in engineering C. elegans to express a photosensitive archaea proton pump in the mitochondrial membrane to explore how we can engineer a more efficient strain of C. elegans. In this process, I learned to construct plasmids using molecular biology and learned to introduce these genetic changes by injections and genetic crosses. Each successive step, I learned to troubleshoot and optimize. The hardest task to
I remember the year my Highschool team went to the state championship. My team the Kansas City Hawks went up against the twelve time champs The St.Louis Kings. What made them twelve time champs was us. Every time my team went to the championship The Kings met us there. All twelve times The King where the victors. January 25,2024 The Hawks were on a warpath for that Championship.
Some people like to stay in control of their life and avoid any amount of extraordinary risk to protect their self-disclosure. Other people don’t shy away from challenges as they are confident that certain obstacles are nothing more than just another thing standing in their way from living life to the fullest extent. Through personal experience, I’ve realized that personal comfort is nothing more than a variety of fears that limit me from challenging myself.
The situation I would like to explain happened approximately over a year ago. I accepted a position with a company as one of their e-mail server. An acquaintance of mine (John) told me about the job and took my resume to his supervisor. I did not refer to him as a friend because at the time we did not do any activities together outside of work, nor did our spouses.
I remember time will I experience miscommunication, one day my grandson called me and told me his mother wanted me to pick him up from school. I tried to explain to him that I have to take my two youngest daughters to work in the morning and drop them off and I will pick him up at 6:30. Later that day his mother called me and ask me what was I coming to night to pick him up but I had to explain to her I told him I was coming in the morning to get him but she told me he said to her I was getting him tonight.
The fighting was never ending. That morning he didn’t show up to my cross country meet because he was out drinking the night before. That evening I asked him to go out with me, but of course he would rather hang with his friends and drink, AGAIN. Why was I letting a boy make me feel shitty all the damn time? Kielyn was independent. Self-sufficient. Confident. This was not her, and she wasn’t going to let it define her any longer.
Summer vacation, and school ends for about three months, and then you have as much fun as you can, then back to school… right? Well I had to go to summer school, but it wasn’t as bad as I thought it would be. Everything was going fine, I had a job after summer school, and that was going fine as well. They say that summer is supposed to be fun and exciting, and it usually is for me and my family. However in July my father started coughing up blood. My father usually doesn’t make it his top priority to go to the doctors, so he waited about four weeks until he really didn’t feel good.
Being at the apex of the chain of command, the administrative nursing supervisor has numerous responsibilities including but never limited to staffing, conflict resolution, and or crisis. In many circumstances, an administrative nursing supervisor must make timely, prioritizing decisions based on the resources available at any given time. The ultimate outcome ideally is patient and staff safety, and positive patient experiences and outcomes. Throughout the different departments in the facility, there are several governing unions with guidelines and contractual requirements. The facility also has policies and procedures that must be adhered to. Katie remains updated on all guidelines by attending conferences, in-services and administrative meetings. Eason, (2010) stated that, “lifelong learning allows nurses to develop confidence and skill in service provision that is evident to patients, their families, and other health care practitioners” (p.157). I believe that Katie is proficient, has strong leadership skills and is capable of unraveling conflict while following
There is a point in everyone’s life when they step back and realize “I can’t do this anymore, it’s ruining my life”. Many of my friends have started smoking cigarettes while drinking at a very young age, and continue to use this drug currently and don’t realize the affect it has on their future. While I have been smart enough to avoid smoking, I haven’t been as wise at making decisions when it comes to drinking. The amount of partying I’ve done in college has taken over my life, and has had a huge impact on my grades. Changing my drinking habits and continuing to avoid cigarettes will enable me to be the best I can be for the rest of my college experience.
The road not taken is a poem about a person who has to make a difficult choice on which path to take, whether it means an actual path or a life choice, I do not know. What I do know is that I have underwent a similar scenario in May, when my mom died. I could’ve just been sad like most normal kids, but instead I chose to quickly find ways to numb the pain, and I tried everything I possibly could, it ranged from getting drunk with my friends to doing drugs, but one day, I decided to come to school drunk, because I figured that since I haven’t gotten caught yet then I wouldn’t get caught at all, but I was stupid, I was drunk and high, and everybody instantly knew it, so soon after that I got called down to the office, and was asked to take a breathalyzer and a drug test, of course I failed both.