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Conflict resolution workplace short case study
Conflict management strategies
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I love the assessment of conflict handling styles, because I always confused when I am facing with difficult situations. After answering these questions, I find out that my conflicting handing style is accommodating, which is somewhat like my communication style and leadership style. Understanding these traits can better help me interact with others.
During the sessions, I realized that my strengths are providing the appropriate amount of verbal and nonverbal signals to the other participant during the conversation. Something that I could work towards is becoming a better listener when the subject matter might not interest me. It is easy to stay engaged in a conversation that strikes interest, but harder to do the same when it might not be as appealing. Living in a shared space with someone I wasn’t familiar with was a learning experience. Having that occurrence has prepared me to be comfortable with managing conflicts. Even though I had the privilege to live alongside another person there will be situations where I am not as skilled despite previous experiences. In preparation, I can continue to grow in this area by practicing my listening skills and understanding that each resident is different. Therefore, different methods of action should take place, and knowing the appropriate places to refer someone is another way I can continue to grow. After taking the assessment on personal conflict management styles I learned more about how I deal with conflict. I learned that I am more likely to look past differences to save the relationship and I would opt for a calmer approach to conflicts when I notice there a difference between me and another individual. I am comfortable with managing
To begin, a major stressor in my life is the admission procedure and being accepted into Florida A&M University’s Nursing Program. Throughout my college years, I’ve worked extremely hard to reach this goal. However, the thought of the program only selecting fifty students, including international students, frightens me. The amount of students being limited causes me to stress the thought if I’m rejected; I’ve wasted my years and money on courses that cannot benefit me. On top of that, I would have to find a new major to get into, and start the process of perquisites all over again. In addition, another reason that terrifies me is when getting tested through an interview process. Personally, I struggle with
According to the survey that I completed in “The Conflict Style Assessment” found in the Conerly article my style is that of Confronting. I will agree in some degree with the style because I do place a high value on relationship goals and I am assertive and cooperative (Conerly, 2004).
Conflict management styles vary from person to person. The five styles are avoiding, accommodating, forcing, compromising, and collaboration. According to the assessment my primary style is compromising and my back up style is accommodating. I am surprised by these results and I do not feel they are accurate. The inaccuracy is most likely due to my lack of strong answers. I believe that my primary style is collaboration. It is collaboration because I do strive to win but still let the other parties win as well. I would agree that my back up style is compromising because I will give something up if it means an overall resolution.
Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.
My communication style tends to float between two very distinct classifications found in the Forbes’ Communication Styles PowerPoint and the DISC Personality Profile descriptions. This assignment has allowed me the opportunity to further reflect upon my own communication styles in varying environments, as well as identify and hopefully minimize the weaknesses that I need to improve upon before I become the sole administrator of a site. To gain respect and build trust as an instructional leader, communication is a two-way street; staff consumption of messages is just as important as administrator distribution of them.
Handling adversity is something that all people must do throughout their lives, but it is the ways in which individuals approach adversity that sets us apart. There are two contrasting ways in which you can respond to adversity: 1) you can either curl up into a ball and accept the outcome as it is 2) you can take control of the situation and work hard to make the resulting outcome in your favor. I faced adversity within sports when I was diagnosed with a physical disorder as a child.
How many of you argue or debate with a particular person? (pause) My top offender is my brother John. In an argument awhile ago, I was intrigued at our unique responses to an unexpected event. Our youngest sister Anna spilled paint in various places around our dining room and kitchen. We both agreed she needed to clean it up. John bluntly told Anna she shouldn’t have made the mess. I told Anna it was no big deal. Then we both gave her instructions on how to clean it up. After this episode, I wondered why John and I say basically the same thing so differently.
Managing conflict is a difficult task that we all face, but becoming aware of your own characteristic style could help determine why conflicts result exactly the way they do. It helps determine what is a healthy outcome. Each circumstance is different.
The situation I would like to explain happened approximately over a year ago. I accepted a position with a company as one of their e-mail server. An acquaintance of mine (John) told me about the job and took my resume to his supervisor. I did not refer to him as a friend because at the time we did not do any activities together outside of work, nor did our spouses.
Summer vacation, and school ends for about three months, and then you have as much fun as you can, then back to school… right? Well I had to go to summer school, but it wasn’t as bad as I thought it would be. Everything was going fine, I had a job after summer school, and that was going fine as well. They say that summer is supposed to be fun and exciting, and it usually is for me and my family. However in July my father started coughing up blood. My father usually doesn’t make it his top priority to go to the doctors, so he waited about four weeks until he really didn’t feel good.
Listen to the red flag in life because it could save your life, I wish i would have but now it's too late. It all started on june 5th 1999. My little sister's voice rang through the house, on this saturday morning, stomping around the house yelling “ALEXIS!” at the top of her lungs, as i was sitting eating my cheerios at 10:00 am like i usually do. “Mom, said you have to take me to Mr. linden's library because my homework for mr mckinzy is to read 1 book over the weekend.” lilly said as she walked up to my chair with her hands on her hips.
Scenario One: I was a leader and had at least one follower who was different from you in some important or salient way.
After completing the assessment exercise I have been able to carefully my personality. The exercise consisted of an evaluation of four areas: Locus of Control, Personality Type, Stress Reactions, and Learning Styles.
Everyone finds themselves coming face-to-face with adversity sometime in their life, whether it be a challenge that is small or large, it is prone to happen at least once. In the case of myself, I had to overcome challenge starting somewhat early in life. My parents seperated when I was in first grade, and during this time my younger brother and sister were only three and four. Eventually, before any of us knew it, my dad was dating once more, and he met my step mom, however he wouldn’t listen to my siblings and I after that.