IndM 5020 International Technology Management
Bharath Chandra Reddy Avuthu
September 16, 2015
Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry
Reference:
Dr. Christian Schmidt & Prof. Dr. Peter Buxmann, Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry.
European Journal of Information Systems (2011) 20.
Retrieved from http://search.proquest.com.cyrano.ucmo.edu:2048/docview/854941893/8E62EB45F6954463PQ/22?accountid=6143
Summary:
This article viewpoints explore the practical outcomes and success factors of enterprise IT architecture management (EAM) with respect to information management objectives. More precisely, this research seeks to answer two main questions: (1) do firms adopting EAM perform better with regard to IT flexibility and IT efficiency, and if so, (2) what are the critical success factors in attaining these goals?
Since the adoption of information technology (IT), the complexity of corporate IT environments has been growing steadily. In practice, IT complexity growth has given rise to various problems. First of all, IT management has become more and more difficult thereby increasing operational risks. Beyond that, IT complexity has also fueled maintenance and operating costs. As a consequence, there is often a perceived deviation between a firm’s business strategy and the information systems (IS) available to support this strategy.
IT efficiency and IT flexibility may be regarded as the dominant EAM goals. IT efficiency may be defined as the relation between the output of the IS function and its total efforts. In this context, the output...
... middle of paper ...
...of hypotheses were proposed. To empirically test these hypotheses, a field survey was conducted within the international financial services industry. Data were obtained from 85 organizations out of 17 countries.
Setting up an EAM function must rather be considered a long-term effort. Also, several factors need to be taken into account to ensure implementation success. First of all, a clear definition of the overall architecture goals is necessary in order to give the
EAM function direction. These should be derived from business strategy and be updated regularly. Clearly defined goals constitute the basis for a rational management of the EA. Beyond that, they are of crucial importance for the measurement and communication of the EAM success (e.g., through an EA scorecard). This in turn is a prerequisite for the legitimation of the
EAM function within the organization.
Strategic use of information systems is one of the most important issues facing firms in today’s business environment. Information systems (IS) can either enable or hinder business growth, so organizations must learn to use IS advantageously. The case study “Building Business Agility at Southwest Airlines” by Ross and Beath (2007) demonstrates how a firm can drive business success through a revolutionary change in its use of IS. In the following case analysis, I will introduce and evaluate Southwest Airlines, describe and analyze its approach to IS as outlined in “Building Business Agility at Southwest Airlines,” and provide future recommendations for the company.
The information that was used for this report was gathered from the University of Hawaii at Hilo’s Library Database. Mainly LexisNexis Academic and two EBSCO websites, Business Source Complete, and Regional Business News. Wells Fargo’s website also provided
Sharma, D., Stone, M., & Ekinci, Y. (2009). IT governance and project management: A qualitative study. Journal of Database Marketing & Customer Strategy Management, 16(1), 29-50.
Information Technology (IT) is a foundation for conducting business today. It plays a critical role in increasing productivity of firms and entire nation. It is proven that firms who invested in IT have experienced continued growth in productivity and efficiency. Many companies' survival and even existence without use of IT is unimaginable. IT has become the largest component of capital investment for companies in the United States and many other countries.
Asemi observe that Management Information System (MIS) is one of the information systems that is computer based. Besides, Asemi defines MIS as “an organizational method of providing past, present and project information related to internal operations and external intelligences. It supports the planning, control and operation functions of an organization by furnishing uniform information in the proper time frame to assist the decision makers,” (2011). The aim of MIS is to satisfy the general information need of the entire manager in an organization. Before the advent of computers, the process of decision-making was one that was full of built-in advantages and ad hoc methods. Computers technologies have changed the landscape of the decision-making process completely by making the process less demanding and easy to undertake. The reason for this situation is that information technology has made access to information more automated, efficient, effective, timely, and less ambiguous. Consequently, the ordinary t...
This essay will discuss Enterprise Resources Planning (ERP) implementation, specifically in the factors which can leads that ERP implementation to successful and unsuccessful ERP implementation.
The Zachman framework is an enterprise architecture framework that does provide a formal and also highly structured way of viewing and also defining an enterprise or organization. This architecture framework usually have a two dimensional classification matrix of 36 cells that is usually based on the intersection of six kind of communication questions in its columns (where, what, why, when, who and how) with six rows levels of reification (Scope, technology model, business model, system model, components and working system) and actively transforming most difficult ideas into a more concrete ideas (Fishman, 2003). The matrix of this framework usually constitutes the overall set of descriptive representations which are relevant for describing something in an enterprise or organization. Therefore in real sense, Zachman framework is really a logical structure which is intended to give an overall representation of an IT enterprise. This architecture framework usually allow uses of multiple perspectives and also categorization of business artifacts. Zachman framework is therefore used by various level of management to gather and refine principles mostly from the older methods and then restructuring them into new ideas based on the business strategies and objectives (Ramadan, 2003). This framework usually incorporates independent tools and methods that are usually used by IT.
Henderson and Venkatraman proposed a model for business – IT alignment; it was intended to support the integration of information technology (IT) into business strategy by advocating alignment between and within four domains (see figure 1). The inter-domain alignment is pursued along two dimensions: strategic fit (between the external and internal domain) and functional integration (between the business domain and the IT domain). The objective of this model was to provide a way to align information technology with business objectives in order to realise value from IT investments. The authors argued that the potential strategic impact of information technology requires both an understanding of the critical components of IT strategy and its role in supporting and shaping business strategy decisions and a process of continuous adaptation and change. Hence, they presented a model that defines the range of strategic choices facing managers.
This may initially cost some money, but in the long run companies easily recoup those costs.” (P. 48). With this in mind, American Express enterprise architecture goal was to improve efficiency. Thus, the advantages of a standard EA for American express are simpler maintenance and alignment for IT employees, a common application architecture platform for clients. On the other hand, the disadvantages are the need for departments to comply with the standardized architecture platform.
There are various terms that are associated with Enterprise Data Management. Some of these terms are UML, OLAP, OLTP, Data Warehouse, Data Mart and Multi-Tier Architecture. Subsequently, these terms were covered during the five week course of DMB405 and will be explained in further detail throughout the course of the paper. Although the paper will not be all inclusive to the detail of each term, it will touch upon the definition, their use and their place in Enterprise Data Management. The first term that will be discussed is UML and how it relates to the subject at hand.
Information Technology (IT) is the most recent subfield of management science, often reflected in management information systems (Daft, 2015). IT has evolved to include intranets and extranets, and software programs that help Mr. Koh Boon Hwee to estimate costs, plan and track production, manage projects, and allocate resources or schedule employees. Yeo Hiap Seng (M) Bhd has departments of IT specialists to help them apply quantitative techniques to complex organizational
An effective e-business architecture should be built after a careful analysis of the way a company does business, for implementing an appropriate architecture is a way to make businesses overall more efficient. When developing an e-business architecture, a company must first take into consideration its current business structure or how they would like this structure to be if it's a new business, and from that point develop an architecture that will take the business to a next level of organization and management.
Conversely, (O’Brien and Marakas, 2008) suggests that, with the above mentioned benefits of integrating information technology in an organization, there are some demerits. For example, the price for implementation of information technology is often high; especially the cost of hardware not lea...
Tan Teck-Hong and Amna Waheed, Asian Academy of Management Journal, Vol. 16, No. 1, 73-94, January 2011, http://web.usm.my/aamj/16.1.2011/aamj_16.1.4.pdf
Effectively integrating information technology (IT) into an organization’s business processes is critical if the organization wants to increase productivity and remain profitable. IT includes items such as the systems software, application software, computer hardware, and the networks and databases that help manage the organization’s information. When implementing quality standards and processes that are forever changing in the IT world, organizations must balance these changes while continuing to rapidly implement new systems technologies in order to stay competitive.