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Importance of communication in organizations
The importance of resolving conflict in your organisation
Importance of communication in organizations
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One important component needed for a cohesive work environment is relationships. Relationships help keep an organization together, and also provide a healthy and comfortable environment for the employees. Relationships bring personal cohesiveness, and personal support within an organization. There are different components that contribute to healthy relationships. They include the flow of communication, methods used to communicate, the way members communicate, the way conflict is handled, and the support and openness of the members. At the Met, the Pastor is the head of the organization, the ministers are directly below him, following them is other paid staff, and then the congregation. Communication flow at the Met is relatively smooth …show more content…
This includes, the way mangers relate to the workers, the way conflict is handled, and the way the members communicate with each other as a whole. At the Met, they have a combination of a benevolent authoritative, and a consultative management system. Some decisions are strictly made by the head of the organization, but there are some decision that are left in the hands of the employees and members. Members are aware that there are consequences to certain behaviors or decisions, as in the benevolent authoritative management style, but they also feel confident in their management and in themselves and both levels have feelings of responsibility. The mangers at the Met communicate in a way that exudes a spirit of excellence and accountability, but they also communicate in a way that makes the members feel comfortable and respected. Dealing with conflict, is necessary to keep the order within the organization. At the Met, conflict is quickly addressed and handled accordingly. They ensure that when conflict is being addressed, all members relevant to the argument are present, as well as a person that is not involved. This person will act as the mediator and must be unbiased. This is because they don’t want any member of the conflict to feel attacked. While dealing with the conflict all members must be truthful and
Watson, J.C., & Gellar, S.M. (2005). The relation among the relationship conditions, working alliance, and outcome in both process-experiential and...
...anging. They rely primarily on communication, rules and regulations, and equality/fairness. Without these three things an organization will be severely lacking due to the lack of employee morale and cohesion within the workplace.
...e personality clashes or warring egos, I believe it is important to act as a mediator that actively listens, when using confrontation techniques. Managing the conflict is about finding a mutual solution that is amicable to all parties concerned. For the mediator it is most important to have the ability to define the problem while acting as an intercessor and look for alternatives in its resolution while diffusing the conflict.
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
Mangers should have his/her own analysis from employees perspective like what type of manager he is in the eyes of subordinates and that the actual picture of manager 's
Relationships between two people can have a strong bond and through poetry can have an everlasting life. The relationship can be between a mother and a child, a man and a woman, or of one person reaching out to their love. No matter what kind of relationship there is, the bond between the two people is shown through literary devices to enhance the romantic impression upon the reader. Through Dudley Randall’s “Ballad of Birmingham,” Ben Jonson’s “To Celia,” and William Shakespeare’s “Shall I Compare Thee to a Summer’s Day?” relationships are viewed as a powerful bond, an everlasting love, and even a romantic hymn.
Every interpersonal relationship experiences some sort of conflict at some point in time. However, some people do not have the conflict management skills needed to work past relationship disputes. Unfortunately, relationship conflicts can sometimes erupt into a partner becoming physically abusive. “On average, nearly 20 people per minute are physically abused by an intimate partner in the United States” (“National”). Due to the increase of domestic physical abuse, it has become the premise of many pop culture songs. For example, “Ain’t So Easy” is a song about a man that has physically abused his partner. His partner has packed their bags and is on the verge of leaving him and his abusive ways behind. Once the pleading, the bartering of sweet nothings, and manipulations beings, hesitation to leave can set in, but the decision to leave still needs to be made.
Interpersonal conflict is very common with many relationships. It occurs when two people can not meet in the middle or agree on a discussion. Cooperation is key to maintaining a healthy debate. More frequently; when dealing with members of your own family, issues arise that include conflict and resolution. During this process our true conflict management style appears “out of thin air”. (Steve A. Beebe, 2008, p. 191).
Finally, it is important to seek the assistance of a mediator or third-party facilitator if the conflict cannot be resolved internally. Conclusion In conclusion, conflict is an inevitable part of working in teams or groups. However, by using effective conflict resolution strategies, conflicts can be resolved, and a cohesive and productive team can be established.
relationships fosters a positive reputation for the organization and creates trust and loyalty to the
Building and sustaining positive relationships means to have the ability to mentally, physically and emotionally maintain a connection with another human. Having these positive relationships with others helps us to feel healthier, happier and more calm. Sustaining a positive relationship also helps us to feel more connected, stay supported, and helps us to give support to others. Positive relationships need specific criteria in order to be successful, some include constructive conflict resolution, opinions of the people in the relationship and effective communication which will help us with the transitions in life.
Any conflict can be resolved through correct and effective communication.
Controlling is the fourth management function and its purpose is straightforward- to make sure that actual performance meets or surpasses objectives. It is well used for decision making and problem solving. Effective control depends on other management functions and it gives feedback to them. These functions are planning, organizing and leading. Planning sets directions and allocates resources. Organizing puts people and material resources together in working combinations. Leading motivates people to use these resources in the best way. Basically, the function of controlling is to make sure that the right things happen in a right time and in the right way.Control helps that overall directions of individuals and groups are consistent with short-range and long-range organizational plans. Also, it helps to ensure that objectives and accomplishments are coherent with one another throughout an organization. Moreover, it helps maintaining fulfillment with essential organizational rules and policies. Good example where we can see role of control is in helping to protect individual rights to become equivalent with employment opportunities at work. The control process practiced by managers includes four steps: 1) establish objectives and standards 2) measure actual performance 3) compare results with objectives and standards and 4) take actions if necessary1. The controlling process starts with establishing performance objectives and standards which means that the controlling process begins with planning. Performance objectives should be defined and associated with specific measurement standards for determining how well they are accomplished. Standards are the targets of performance. The next step of the control process would be measur...
may act as arbitrator or mediator. Lastly, if the leader’s management style causes conflict, then
A study by University of East London shows that the concept of communication is immeasurable in modern management, and it seeks to meet clear understanding between manager and all the employees. It explains that employee communication is the exchange and clear provision of information, commands and directions between management and employees. And it makes the organization to work properly and employees to be well aware about their responsibilities and duties. (University of East London, 2009)