Organizational Management Case Study: Chuck Johnson's Case

717 Words2 Pages
bulb-icon

Recommended: Case studies on employee conflict

I. Problems
A. Macro
1. Reports are being made that Chuck Johnson is harassing employees and members.
2. Members are withdrawing because of supposed behaviors by Chuck.
3. Pat Franklin was fired after a talk with Ellis about not getting the promotion.
4. Turmoil among the company has caused doubt and concern among the managers.
B. Micro
1. Pat Ellis’s attitude about the situation was very negative.
2. Frank quit to work for the competitor.
3. Managers are fearful of Ted Ellis because of recent events.

II. Causes
1. Chuck Johnson, friend of Ted Ellis, was hired and promoted after only a short time at the company. This upset Pat Franklin who was been at the company for nine years.
2. Bob Watts does not want to deal with problems since his retirement is coming up soon. Ellis has become feared by managers and recently fired Pat Franklin.
3. Relationships between managers and upper management is stressed.

III. Systems affected
1. Structural – Management structure within the company
Bob does not seem like he wants to do much because he is going to retire soon and doesn’t want to do anything bad before he leaves. Bob however let someone get fired which has affected the organization. Carol should keep trying to talk with the managers to get some support to talk to Bob. She needs to make them feel safe from Ted. She is at the same level as Ted and could have influence on Bob. The only way things will change is if they talk to Bob about what is happening. Carol is the main source to help and the managers need to meet with her and make a plan (excluding Ted and Chuck). The problems shouldn’t be ignored and they need to talk to Bob soon so more people aren’t fired. The managers need to not be scared of Ted if they know what he is doing is wrong. Overall, if the managers join with Carol to talk to Bob they can try to fix some of the

Show More
Related

  • Greene's Jewelry Wholesale Case Study

    1484 Words  | 3 Pages

    The names and genders of all the Junior Executive Secretaries that were terminated along with Jennifer Lawson due to the downsizing.

    Read More

  • Miller Case Study

    1253 Words  | 3 Pages

    There are several areas that Miller has problems with concerning his job and the current recommendations from the consultant firm. The first problem is that Miller has been at his current for a long time and on the production line for twenty seven years. This shows that he has not had any initiative to promote within the company and may be complacent in his job now. He knows his job and does it proficiently. So proficiently that he is able to run two machines at the same time where most employees may only be able to run one machine. Even though Miller seems content and not burnt out on his job now, these new changes could push him to that point (Greenberg, 108).

    Read More

  • Home Depot Management And Leadership

    1724 Words  | 4 Pages

    Mr. Blake took over the position, which was held by Bob Nardelli who was forced to resign his post over the controversy surrounding his lucrative pay package. However, the underlying reason had just as much to do with his handling of the transformation of the company after he took the reins in December 2000 (Azzato, M.). With no previous retail experience, Nardelli's gruff management style is said to have alienated several key top-level managers.

    Read More

  • Robert Nardelli's Leadership Style Analysis

    444 Words  | 1 Pages

    the CEO at Home Depot, Robert Nardelli’s tenure was marked with heavy-handedness and inflexibility. Robert Nardelli’s leadership styles was autocratic. He utilized a command, control and conquer approach. He dictated policies and procedures, decided what goals were to be achieved, and directed and controlled all activities without any meaningful participation by the subordinates. He was in full control of the team, leaving low autonomy within the group. Before Nardelli came onboard, the managers of Home Depot had enjoyed independence under the laid-back entrepreneurship leadership style of Bernie Marcus. Almost immediately after Home Depot got Nardelli, he embarked on an aggressive plan to centralize control. He neglected the build relationships, inspired and aligned purpose, and create open communication with his team. He also disregarded the care of his shareholders. He was obsesses with goals, objectivity, and accomplishments within the boundaries of the values of the company. He

    Read More

  • Case Study Of Microstar Industries

    847 Words  | 2 Pages

    In asking the consulting firm for assistance, President Paul Willard stated that the main issue within the organization was a “power struggle between people and departments.” This is precisely where the issues in both the sales and production departments are stemming from. After analyzing the situation, several issues can be pointed out in the sales department, the first being the leadership style of sales executive vice-president Ernie Lane, the second being the dramatic shift in the work force, and the third being the lack of motivation and compensation to maintain morale, satisfaction, and productivity. Most importantly, all the problems are

    Read More

  • Case Management Case Study

    546 Words  | 2 Pages

    According to the Case Management Society of America, case management is "a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost effective outcomes" (Case Management Society of America [CMSA], 2010). As a method, case management has moved to the forefront of social work practice. The social work profession, along with other fields of study, recognizes the difficulty of locating and accessing comprehensive services to meet needs. Therefore, case managers work with these

    Read More

  • SWOT Analysis for Telerik´s Communication System

    872 Words  | 2 Pages

    6. What is the difference between a'smart' and a'smart'? Proper training is also provided to the team members by the company. 7. What is the difference between a'smart' and a'smart'?

    Read More

  • David Fletcher Case Study

    1955 Words  | 4 Pages

    David Fletcher was not experienced in human resource management or the fundamentals of running an effective team. He had not be...

    Read More

  • Blue Spider Case Study

    624 Words  | 2 Pages

    Paul Evans should not have been allowed to report information to Gable before reporting to Gary because Gary was the head of the project team while Gable was a management support. This fissure in leadership contributed to communication breakdown. Evans knew from experience that Gable was increasingly manipulative and he needed to manipulate results prior ...

    Read More

  • Analysis Of The Malcomb Baldrige National Quality Award

    1030 Words  | 3 Pages

    Leadership: How upper management leads the organization toward best practices. 2. What is the difference between a.. Strategic planning: How the organization sets strategic goals and determines action plans. 3. What is the difference between a'smart' and a'smart'?

    Read More

  • Case Management Case Study

    1135 Words  | 3 Pages

    Evolving since the 1980’s, case management, an essential part of quality assurance programs, promotes excellence and efficiency in consumer health care, while conserving costs for health care organizations. Effective case managers answer the demands of changing health in promoting and facilitating a patient’s progression of care (Scott 2014).

    Read More

  • Wilson Brothers: The Qualities Of An Effective Leader

    245 Words  | 1 Pages

    The success of The Wilson Brothers depends on the leadership of the organization. The brothers are typical examples for their employees to follow. The evidence of this is that they work longer hours than most of their employees. Compared to other owners, they will give the job to others to run the company and employees can report their responsibilities to the leader instead of the owner directly inspecting. However, the Wilson Brothers know what they do and they always show their enthusiasm for the job. I think the Wilson Brothers need to have the qualities of a leader. They should provide leadership for their staff, clear job descriptions as well as on-the-job assessments. They rarely direct employees or supervise their employees.

    Read More

  • Human Resource Management Case Study

    1735 Words  | 4 Pages

    Human resource management (HRM) processes are crucial to the success of an acute care hospital facility. In this paper, I will give insight on how HRM processes have to align with the organizations goals and objectives in order to operate successfully. Hiring, training and benefits are a few of the major roles that human resources control in an organization. Therefore, it is important that human resource managers are abreast of all current policies and procedures.

    Read More

  • Siemen's Simple Structure

    1088 Words  | 3 Pages

    1) He is facing huge protestation from the employees due to their angriness. This is because the employees are resisting the change in the organisation which is break out in the form of their protesting nature.

    Read More

  • Case Study: A Personal Improvement Plan

    990 Words  | 2 Pages

    After meeting with the president and listening to the issues and concerns regarding, Jack I would highly recommend for a personal improvement plan (PIP) to be developed. I would suggest for the president to have a one-on-one meeting with Jack regarding the negative feedback he has received from the staff. Jack should be fully aware of the expectations that are being sought as a result of this improvement plan. When laying out the areas of improvement, the first concern would be the negative attitude he has toward his staff. Next, would be to address the several complaints on company surveys from his department as well as outside of his department. These situations take time so I would recommend a 90-day plan with a follow up with the employees immediately after the plan has exhausted. The purpose of the PIP would be to improve employee morale, create a healthier work environment, and assure that the employees are receiving adequate support and resources needed to perform productively. Jack would also be informed of the consequences he could face if he is not compliant and open to this PIP. I would suggest for an outside,

    Read More

More about Organizational Management Case Study: Chuck Johnson's Case

Open Document