The business that I was observing was an Auntie Ann’s at the short pump town center, I was able to observe how their business operates. The management was efficient because they had two workers at the cash register, one person baking the pretzels, then another worker dip’s the pretzels after they are done while putting them in the warmer afterwards. The interaction was neutral, it wasn’t to very social but it was formal because they were still communicating among one another in professional settings. All of the outer images I observed from the workers was very relaxed but alert they didn’t seem they have an off-work relationship which seems to be good in a professional stand point but can affect the interaction among one another and can potentially
East Park Restaurant operates using a hybrid (mixture of vertical and horizontal) organizational structure where Boos reports to the company’s owners. Assistant managers and front...
I can personally relate to this article because of the author experience working in that type of environment. I also have been through something similar with my last working experience. Working at
Jane Addams and Hull House Born in Cederville, Illinois, on September 6, 1860, Jane Addams founded the world famous social settlement of Hull House. From Hull House, where she lived and worked from it’s start in 1889 to her death in 1935, Jane Addams built her reputation as the country’s most prominent woman through her writings, settlement work and international efforts for world peace. In 1931, she became the first woman to win the Nobel Peace Prize. Addams, whose father was an Illinois state senator and friend of Abraham Lincoln, graduated in 1881 from Rockford College (then called Rockford Women’s Seminary). She returned the following year to receive one of the school’s first bachelor’s degrees.
For an example, while working for Chick-Fil-A, the managers would not only train the new hirers in their positions, but also train them to say “My Pleasures”. Which shows manners and respect, but also creating a hospitality environment for their customers. Without customers your business wouldn’t be running.
Jealousy between siblings materializes because one of them feels overshadowed by the other. For girls, this results in a lack of confidence. If a girl loses to her sister, younger or older, insecurity builds underneath often causing hostility between them. In Eudora Welty’s “Why I Live at the P.O.,” Sister’s resentfulness towards her sister hinders her ability to become independent.
As a way to get to know the customers in a more personal level the employees try to create a family-friendly
Watson, J.C., & Gellar, S.M. (2005). The relation among the relationship conditions, working alliance, and outcome in both process-experiential and...
Most working adults can agree that they have seen their fair share of dysfunctional relationships in the workplace. Often, we can find some humor in the actions and events that cause these relationships to become dysfunctional. In the sitcom The Office, the focus was to exaggerate the actions of dysfunctional relationships in the workplace. The show makes light of the employees who are stuck in dead-end jobs, with mundane lives and their office mishaps. Daniel Orozco’s short story “Orientation” is about a current employee providing a new employee with too much personal information about other employees and the office environment during a new hire orientation. The “Orientation” by Daniel Orozco and the NBC sitcom “The Office” give a humorous and exaggerated glimpse of dysfunctional relationships within office environments.
...ns of others. In Chapter 11, Mead, Blumer, Hochschild, and Goffman critiqued symbolic interaction as a theory of society and also discussed the differences between symbolic interaction and social structure. From my perspective, I can critique symbolic interactionism as a theory used in today’s society because workers have to manage their emotions while having to deal their job atmosphere in the workplace. In addition, symbolic interaction forces workers to act a certain way which can lead them to get used to having these behaviors even when they are no longer working because of the pressure and situation of having these behavior. Lastly, out of all perspectives, I think that Hochschild’s perspective on symbolic interaction is the most crucial because emotional labor still occurs in today’s society as workers are alienated from the products that they produce.
Imagine having a business that allows employees to dress and act in whatever manner he or she pleases. We lose the value of our jobs and the professionalism that it provides to help keep things running smoothly. Another harmful result is that individuals will stop self-reflecting. This means that no one will actually stop to ask if how they are dressed is appropriate, or even if how they are postured is professional. This is all because they never have to ask those questions. While employees lose self-reflection skills, the employers do as well. The employer will never have to stop and say, is this person fit for the job, or did I choose the right person. Flammang brings up another point that, not only is human to human communication becoming less relevant, but face-to-face family dinner conversation as well. She mentions that “the household provides such a safe place. Children can learn about thoughtfulness and generosity… and see how conflicts can be managed without blows. At the table, they can learn about their identity and what is expected of informed citizens.” (Flammang 128) Dinner table discussions are no longer being used as a way to learn about current events and even learn about life skills. Dinners are simply
The conflict between employees can seem to be personal though. An example she gave of two people who could just not get along was about two women who could not work together so one was sent to the back so she did not have to be involved with anyone. Trust did enter the situation when Mrs. Harmon did not disclose what was said in her conversation with the woman who was moved to the back of the office. Having to deal with all of the conflict that she does, what was best for her was to create a nurturing climate. When talking to an employee about their behavior or any other sort of issue, she would address that person with a neutral and assertive
A majority of employees feel those employees who get involved in a workplace relationship are seeking favoritism, career advancement, or special treatment. Employees are concerned about the pair engaging in PDA at work, favoritism, and the impact of the employees breaking up. This perception of workplace relationships damages office morale, decreases worker productivity, and opens up the company to a potential sexual harassment lawsuits. Companies must have policies in place that protect the company, the employees in the relationship, and the rest of the employees in the workplace.
By conducting the Hawthorne studies, various assumptions were discovered. A person's work behaviour is not easily determined as a cause and effect relationship; however it is determined by a complex set of attributes. Informal groups that were present in the organisation form a social structure which was preserved through job related symbols of prestige and power. Change in the organisation can be avoided by being more aware of the employees' sentiments and their participation. The findings of the experiments led to the discovery that the workplace is a close knit social system and not just a production system.
The relationship between employer and employees plays a pivotal role in the performance of the organization. Employers and employees have certain responsibilities towards each other which facilitate a fair and productive workplace. Positive work relationships create a cooperative climate with effort towards the same goals. Conflict, on the other hand, is likely to divert attention away from organizational performance.
Have you ever heard about sociology? What is it? How can sociology affects business? Whether people do business well without sociology? Some articles show that everything takes place in a sociological context, including business. When people manage a company, they manage people including employees and customers and try to meet their needs and wants. It is important for them to know about the groups they are dealing with and how they interact because this helps them manage more effectively.