STAFF STAY INTERVIEWS
The February, 2017, stay interview calendar, and sign-in sheet is posted on the office door. I will continue have 30 minutes slots blocked to ensure timeliness of the meeting. Please schedule yourself accordingly as we move forward in completion. I have truly enjoyed the past staff interviews, sharing ideas with you, and receiving positive feedback that will help you advance in achieving your future goals. I’m looking forward to spending more time with each one of you and sharing more ideas as we move forward in the stay interview process.
STAFF HUDDLES
“Nursing Staff Huddles is a National Health Initiatives
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COMPONENTS OF NURING STAFF HUDDLES Staff Huddles is a collaborative team approach to ensure best care practice in the hospital settings, and is directed by the charge nurses and/or the unit.
The purpose of the huddle is to bring the nursing team together, share ideas and communicate essential information relevant to the patient plan of care.
Staff communication is the essential piece influencing positive clinical outcomes of patients, and customer satisfaction of the patient and family during the hospital stay.
Each day the charge nurse will conduct a 5-10 minute shift huddle that will include communication about the patient, challenges and concerns on the unit, assignments, patient acuity, precautions, risk factors and patient flow.
Staff discussion should also include admissions, discharges, scheduled OR procedures, anticipating emergencies, and patient flow challenges.
STAFF
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HCAPS
“THE HCAPS SCORES has Significantly decrease from last month”
It’s the responsibility of all caregivers to ensure the patient experience is satisfying and meets the NPSG standards and hospital initiative. We have a responsibility to actively listen to our patients, be mindful and respectful of their values and cultural needs, and making sure they have an understanding of their plan of care and medical regime during the hospital stay. If we utilize this system approach consistently on the unit, the feedback provided from the patient experience will help us advance in clinical excellence, increase customer satisfaction scores in the care transitions percentage nationally.
Care Transitions
Staff took preferences into account: 16.7%
Good understanding of managing health: 36.7%
Understood purpose of taking meds: 21.7%
“We All Have A Responsibility In This Role”
BASIC CARDIADC RHYTHM CLASS 2017 Basic Cardiac Rhythm
Additionally, nurses reported higher satisfaction with their jobs in two measurable metrics. The article also reports that informal communication regarding the huddle methodology was overwhelmingly positive. There may have been challenges in initiating the process with nurses since this was another element added to their jobs. However when they saw the positive results from the huddles and felt the resultant sense of increased sense of control over their work environment, the nurses quickly became proponents of the huddle system. The article also reports that while the huddle system originally started with nursing staff, it has grown quickly to include all medical personnel such as doctors, therapists, and other ancillary staff. As an added
In fact, it is important to the patient’s healing. Before a patient comes to my floor, I look up their history and reasons for admission. This is the gathering or pre-orientation phase. The orientation phase for the bedside nurse would be when the patient arrives on the floor. The nurse introduces their self to the patient and begins establishing trust.
Two main staffing methods that are currently used in most nursing facilities are staffing by patient acuity using patient classification systems and staffing by mandated nurse-to-patient rations. Each method has an impact on patient outcomes, safety and overall satisfaction determined from different articles and studies done on each staffing method. There are pros and cons to each staffing methods. Nursing facilities look at many of these pros and cons when determining staffing methods that are used, cost, patient outcomes, and nursing
As a charge nurse, Ms. Bardsley leads morning huddle to identify and make improvements in work flow, patient care and assignments according to the needs of the staff and unit on any particular day. The huddles provide for continuity of care, transparency among manager and staff, and an opportunity to discuss improvement projects and lastly a session once per week directed by the social worker to help with staff mindfulness to destress what is a stressful area of practice.
In healthcare one of the major obstacles employees attempt to overcome is the communication gap. The outpatient clinics in particular find it challenging to keep in contact with the hospital. In the healthcare market to have success you must have communication. Romano observed that hospitals are branching out; outpatient setting offer lucrative services that are rendered in a well-situated environment (2006). The outpatient sector is where the profit is made; this is clearly the way of the future. If prospective clinics are to fulfill patient and employees needs, a communication policy must be put into practice. By employing a communication strategy employees will be more productive, more informed, and administration could expect to see enhanced customer service.
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
To determine the appropriate model of care and how we can apply them in our nursing practice, we may be able to create a work environment this is conducive to promote healing, patients and staff satisfaction and optimal patient outcomes. Primary care nursing may give the nurse autonomy but it does not provide quality care because of the strain on one nurse. Team nursing provides a collaborative approach which allows each team member to provide care for the patients. This helps decrease the workload on the primary nurse. Nursing care models are created to facilitate structure in nursing care as the profession evolves and work to maximize the care delivery
Mindful communication is one of the most powerful tools a nurse can use when delegating responsibility to an unlicensed assistive personnel (UAP). In order to effectively delegate patient care to the UAP, the nurse must use the right communication. The right communication provides safe, quality outcomes for the nurse, the UAP, the patient, and the facility. The processes at the core of communication that are suggested to improve synchronization of a care team are effective, patient-centered, timely, and equitable care (Anthony & Vidal, 2010, p. 1). The registered nurse (RN) must assume responsibility for delegation, as well as client outcome. This makes it important for the RN to foster an open, truthful, and trusting environment with coworkers. Even the smallest piece of information left out of, or misinterpreted in
Introduction The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how it is a fundamental part of nursing and the skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the perception of the quality of care that patient perceives they received based not on the care it’s self but on the patient-nurse communication.. Purpose/Problem/Hypothesis
Nurse staffing ratios have been a topic of debate for many years. Inadequate staffing ratios can lead to patient, and staff endangerment, a decrease in patient and staff satisfaction, and a high turnover rate, along with employee burnout. Thus, sever staffing models have been implemented to aid with staffing rations, and federal and state requirements have been implemented. Although, nursing managers and leaders my approach nurse staffing differently, a professional approach should always be used to ensure satisfaction and safety.
The problem of poor communication stems from an environment of high stress levels. After a consulting company scrutinized processes throughout the hospital related to care coordination and patient flow, the evidence was clear. The company identified areas for improvement around communication at many different levels. In order for patients to have a seamless transition from admission to discharge, the lines of communication needed to change. Daily face-to-face meetings were productive for the staff, hospital and overall satisfaction. The consulting firm worked for the hospital for several months, but as they departed, the prior culture of poor communication started to engulf...
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
After each shift, nurses gather to communicate essential information regarding their assigned patients to the oncoming nurse for the next shift. The handover report is normally given at the busy nursing station. This report allows the oncoming nurse to ask questions and receive feedback regarding the patient’s care. This will provide a continuity of care among nurses who are caring for the patients.
Communication involves relaying information from an individual to another through the use of verbal and nonverbal techniques. Many factors affect the effectiveness of information relay. It involves evaluating verbal aspects such as tone of voice, the emotional content being communicated, the timing and rapport of the interaction with patients, and nonverbal techniques such as facial expressions, time invested. It is necessary for productive and satisfactory work environment, improved patient outcomes, and settling conflicts. The purpose of this paper is to identify issues with ineffective communication and ways to improve proper communication throughout the a hospital’s interdisciplinary team and patients.
The unit has a “group huddle” at the beginning of each shift which includes all staff from the previous shift as well as the staff for the next shift. The nurse managers deliver important information, share news, welcome new staff, and discuss opportunities for certifications, seminars, and advanced practice. Members of the staff from the previous shift have the opportunity to give “shout outs” to team members who helped them out during the shift. These shout-outs are compiled into the unit’s weekly newsletter and this allows the entire staff to view all the actions of teamwork and view this recognition. An example of a shout out is,” Katrina to Melanie for getting blood on 82A who is a hard stick.”