Nigerian Welfare Service Needed for Motivation and Productivity

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THE IMPACT OF WELFARE SERVICES ON MOTIVATION AND PRODUCTIVITY IN THE NIGERIAN PUBLIC SECTOR A CASE STUDY OF CENTER FOR BLACK AND AFRICAN ART AND CIVILIZATION

CHAPTER 1

INTRODUCTION

1.1 BACKGROUND OF STUDY

Cowling and Mailer (1992) and Coventry and Barker (1988) pointed that welfare is a corporate attitude or commitment to the care of their employees. Employee welfare is a broad subject that includes different services, benefits, and incentives offered to employees by employers. Coventry and Barker (1988) assert that employee welfare includes provision of canteens, savings schemes; pension funds, leave grants, making loans on hardship cases; assistance to staff transferred to another area and fringe benefits. Therefore, employee welfare is the concerned with the happiness, wellbeing and prosperity of employees. The aim of welfare service is to reduce every form of stress (physical, mental, and psychological) that may attempt to affect employees on the job. According to Armstrong (2006) employee welfare service increases loyalty and motivation. That implies that employee welfare increases employee’s standard of living, inspires loyalty and dedication, increases efficiency, and promotes a healthy working environment. It is necessary for all organisations to have set goals, it is therefore necessary to work out motivational strategies that would encourage employees to improve their performance and increase productivity. Welfare service can improve performance and productivity if planned properly.

1.2 STATEMENT OF PROBLEM

Managers have th...

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