Needs Assessment

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When working within a mental health agency, it is important to remain aware about the agency’s style of communication and clinician satisfaction when identifying the agency’s strengths and weaknesses. One way of doing this is through the utilization of a needs assessment. A “need” may be defined as a gap between “what is” and “what is desired” (MITRE, 2007). The needs assessment serves as a systematic approach way to study the state of an agency’s daily operational function; what works well and what does not (McCrawley, 2009). The needs assessment is a way to improve the effectiveness of an organization in relation to its overall mission and goals (Gupta, 2011). According to McCrawley (2009), there are six steps in conducting a needs …show more content…

Empowerment can be categorized through structural, personal, and interpersonal circumstances (Miley et al, 2001). According to Miley (2001), structure composes the individual's environment, and its interaction with it. This structure can be positive or negative, but through increasing empowerment a more positive outcome can be constructed (Miley, 2001). Clinician need is defined as wants and desires that affect job satisfaction, communication, and personal quality of life (Kalleberg, 1977). It has been researched that clinician need affects personal empowerment which affects job performance (Berman, 2007). This impact affects the agency.
According to Saleebey (2006), the agency empowers clinicians to make informed decisions based on their professional goals. The clinician’s personal goals influence and contribute to their self-growth, which can be observed through trainings, employment competences, and expressed desires. Interpersonally, staff empowers one another through positive gestures, assistance, and providing accommodations when needed (2006). When staff is not empowered by a positive environment, job satisfaction and communication, affects the services the agency provides (Berman, …show more content…

A social work clinician is an individual who possesses a master’s degree, or license in social work from a school or program accredited by the Council on Social Work Education (NASW, 2013). These individuals provide various mental health services to clients in a wide array of treatment settings, including hospitals, jails, and non-profit agencies. They provide clinical expertise and treatment to clients, which perpetuate the critical need for evaluation of clinician competence (NASW, 2013). An evaluation of these competencies provides details of the inputs and outputs of services that are currently working well, or need of further evaluation to increase the maximum efficiency of services (Baker, 2013). Evaluations of clinical practice become necessary to justify employment positions, costs, goal-setting, risk management, and research. These evaluations show clinician need which may affect effectiveness of the agency (NASW, 2013). A clinician’s need may be observed through compassion fatigue (burnout) or compassion satisfaction (Berman,

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