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The link between company and social responsibility
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Corporate social responsibility case study
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Mylan, “a global healthcare company” (“Company”, n.d.) has caused outrage over the price increase of the EpiPen product. Ethics plays a significant role in the decision-making of companies as unethical decisions may result in negative repercussions. Mylan’s unethical decision impacted various parties negatively. These parties are made up of Mylan’s stakeholders and have an adverse influence over the company in terms of sales and profit. It is thus important to uphold ethics, though it can be difficult as it is not finite. The Mylan company has become one of the most prominent pharmaceutical companies with over 7,500 products offered in more than 165 countries and territories (“About Us”, n.d.) as a result of their foundation – a prominent …show more content…
business operation (Goldman, 2017). The groundwork of Mylan was built on its founding corporate model, "we either do it right or we don't do it at all" (“SECURITIES AND EXCHANGE COMMISSION”, n.d.) alluding to their philosophy of “Doing Good and Doing Well” (“Social Responsibility at Mylan”, n.d.). This business operation influenced “the most valuable asset… our global workforce” (“About Us”, n.d.) as it is made of only the passionate and dedicated members. Hence, the business operations of Mylan lay with its foundation resulting in a company of like-minded individuals who work for the wellbeing of society. CEO Heather Bresch’s decision raised the ethical issue of greed which impacted the involved parties negatively. The decision to raise the price of a two-pack epinephrine auto-injector by 500% (Mangan and Tirrel, 2017) from $100 in 2009 to 608 dollars by September 2016 (Kozarich, 2016) elevated concerns as users are placed at greater health risk as they lose access to this life-saving drug. Despite resulting in greater health risks, increasing prices to this extent is legal and is a common occurrence (Holbrook, 2016) within the pharmaceutical industry. Pharmaceutical companies need to justify the research, development and market approval cost, averaged at 2.558 billion (DiMasi, Grabowski and Hansen, 2016) and thus do so by price increases. This highlights an ethical dilemma as Mylan’s decision to increase EpiPen’s cost significantly may be for profit, however from the consumer’s perspective it may be greed. Mylan stakeholders were impacted negatively by the significant EpiPen price increase.
The stakeholders impacted include, “patients, customers… communities, vendors… and investors” (“Social Responsibility at Mylan”, n.d.). Mylan’s community, (patients, customers and vendors of EpiPen) were impacted negatively, as it restricted access to the life-saving drug as a direct result of cost. Rice (2017) suggests the community are deterred by the decision and instead sought out rival and generic products such as Impax’s Adrenaclick. Impax’s Adrenaclick for its affordability achieved great recognition as it retailed at $109.99 per two-pack with the option to lower it further to $10 via coupons (Mukherjee, 2017). Adrenaclick’s price disparity to EpiPen’ contributed to the growth of alternative and generic prescriptions which Rice (2017) claimed, doubled since the start of 2016. Regarding the community of Mylan, its “patients and providers” (Rice, 2017), sought out affordable alternatives to EpiPen because of the health risk generated by Mylan’s decision. Furthermore, creditors and investors were likewise impacted negatively. The price increase of EpiPen’s by 500% within a decade sparked outrage by the community which resulted in a poor reflection of Mylan’s image. In controversies such as these where investors are impacted as market share for the companies in bad light, drop. Cigna, a major insurance company for example dropped coverage of EpiPen for Adrenaclick (Mukherjee, 2017). …show more content…
Overall, Mylan’s decisions impacted stakeholders negatively as it resulted in a loss of sales, market share and investors. Mylan’s decision to increase EpiPen price by 500% is deemed unethical and consequently sparked outrage towards the company. Kozarich (2016) utilised Nagle, Hogan and Zale’s ethicality price test, in which Mylan’s decision had violated the third and fourth test. That is, “sellers cannot exploit a buyer’s essential needs” and “the price must be justified by costs” (Kozarich, 2016) respectively. Mylan violates both tests as experts believe that the cost of manufacturing EpiPens totals to $30 (White, 2016) despite being listed as over 600 dollars. This price disparity leaves room for 160 dollars’ profit (Maremont, 2016) for Mylan, earning 1 billion annually (Reuters, 2016), allowing for Bresch’s salary to increase by 671% (Willingham, 2016) from “$2,453,456 to $18,931,068 from 2007 to 2015” (Cha, 2016). Hence, Bresch’s decision to increase EpiPen prices to an absurd amount is deemed unethical as profits were directed towards personal salary. This reflection of Mylan’s culture backfired, impacting the company negatively due to outrage by the community and media. The patients impacted by the decision look to competitor products as the price of EpiPen became too costly, this in turn led to the drop-in sales. Likewise, any controversy towards a company will impact negatively its share prices, for Mylan, the share prices were at its lowest in 30 years (Reuters, 2016). Hence overall, the impact of Mylan’s unethical decision had negative repercussions as it instead benefitted competitors. Personally, my original view on business ethics concerned primarily with the outcome of the business decision/action.
Regarding this case, Mylan’s decision would be deemed unethical as a result of the overall negative impacts towards stakeholders, in particular the patients. After attending the lectures and completing this assignment, I discovered that my view on business ethics is in line with the teleological ethics. Teleological ethics considers only the outcomes of the decisions in justifying whether it is ethical or not (He, 2017). With regards to the Mylan case, teleological ethics would also conclude that the EpiPen price increase decision was unethical as the impacts towards their stakeholders were negative. Hence, my view on business ethics is like that of
teleological. Hence, Mylan’s decision to raise the price of EpiPen’s is deemed unethical as it evoked ideas of greed. As the negative outcome of the decision outweighed the good, the decision is deemed unethical in accordance to the teleological ethics. The result of such a decision impacted Mylan stakeholders negatively, however certain individuals such as Bresch benefitted from the increased revenue. This clear sign of exploitation renders the decision as unethical.
Today, there are so many legal dilemmas dominating trial for the courts to make a sound legal decision on whose right in a complicated situation. Despite the outcome of the case, the disagreement usually has a profound effect on the healthcare organization, and the industry as a whole. Many cases are arguments centered around if the issue is a legal or moral principle. Regardless what the situation maybe, the final decision is left to the courts to differentiate between the legality issues at hand opposed to justifying a case based on moral rules. According to Pozgar (2012), an ethical dilemma arises in situations where a choice must be made between unpleasant alternative. It can occur whenever a choice involves giving up something good and suffering something bad, no matter what course of action is taken (p. 367). In this paper, I will discuss cases that arose in the healthcare industry that have been tried and brought to justice by the United States court system.
Deontology theory defines an ethical action as one that adheres to a set of rules and duties. PharmaCARE’s actions are unethical by way of this moral compass because the firm has failed to perform in accordance with one very important duty, the duty to safeguard human dignity and basic human rights. Paying $1 a day to its workers and not providing them with even the most basic of amenities is a gross violation of the firm’s obligation to safeguard human rights, which in itself is a morally required behavior and applicable almost universally. PharmaCARE is not treating the Colberians like the treat their executives, nor are they treating the community there as they treat the communities in the
Ethics are the basic concepts and principles of human conduct that relate to morals. Ethical decisions, or unethical decisions, play a highly influence the culture of a society or organisation. In a business environment, ethical behaviour is highly important because not following ethics can lead to negative effects on businesses overall and its stakeholders. The importance of ethics can be observed through an incident that occurred regarding HealthSouth, a healthcare provider in the United States. From 1992-2003, HealthSouth was involved in the embezzlement of financial reports to portray their financial position as better than it was. The founder, Richard M. Scrushy, the executive team, and many employees were involved in this process, all
"In the past two decades or so, health care has been commercialized as never before, and professionalism in medicine seems to be giving way to entrepreneurialism," commented Arnold S. Relman, professor of medicine and social medicine at Harvard Medical School (Wekesser 66). This statement may have a great deal of bearing on reality. The tangled knot of insurers, physicians, drug companies, and hospitals that we call our health system is not as unselfish and focused on the patients' needs as people would like to think. Pharmaceutical companies are particularly ruthless, many of them spending millions of dollars per year to convince doctors to prescribe their drugs and to convince consumers that their specific brand of drug is needed in order to cure their ailments. For instance, they may present symptoms that are perfectly harmless, and lead potential citizens to believe that, because of these symptoms, they are "sick" and in need of medication.
Principles of Biomedical Ethics, by Tom Beauchamp and James F. Childress, has for many critics in medical ethics exemplified the worse sins of "principlism." From its first edition, the authors have argued for the importance and usefulness of general principles for justifying ethical judgments about policies and cases in medical ethics. The organization of their book reflects this conviction, dividing discussion of particular ethical problems under the rubrics of the key ethical principles which the authors believe should govern our moral judgments: principles of autonomy, nonmaleficence, beneficence and justice.
Healthcare ethics is defined as a system of moral principles that guide healthcare workers in making choices regarding medical care. At its core lies our attitudes regarding our personal rights and obligations we have to others. When an unprecedented situation comes into play, we rely on medical ethics to help determine an outcome that would be the best case scenario for all involved. In order to appropriately review this case study, we must first identify the key stakeholders, the ethical principles, policy implications at the federal, state, and local levels, financial implications, and a viable resolution for the situation.
Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2011). Business ethics: Ethical decision making and cases: 2011 custom edition (8th ed.). Mason, OH: South-Western Cengage Learning.
3Walker, Hugh: Market Power and Price levels in the Ethical Drug Industry; Indiana University Press, 1971, P 25.
In general, most people practice utilitarian ethics and hold themselves accountable for doing the right thing as well as does corporations, businesses, medical facilities, and Public Health service. Therefore, these companies put in writing their company ethics policies and
In this diverse society we are confronted everyday with so many ethical choices in provision of healthcare for individuals. It becomes very difficult to find a guideline that would include a border perspective which might include individual’s beliefs and preference across the world. Due to these controversies, the four principles in biomedical ethic which includes autonomy, beneficence, non-maleficence and justice help us understand and explain which medical practices are ethical and acceptable. These principles are not only used to protect the rights of a patient but also the physician from being violated.
For this paper Washington Mutual has been selected to show how the ethical decision making process can be achieve. When it comes to business ethics in the workplace Washington Mutual has designed what can be considered a well balanced workplace with behaviors that are aligned with their moral values and business ethics. Business ethics are sometimes depicted as resolving conflicts where one option can appear to be the correct choice. There are many different ethical dilemmas that are faced by managers and leaders everyday that are highly complex and have no clear choice or guidelines to assist in making the choices for resolution. There are times when an employee has to decide whether or not to cheat, lie, steal, or break their contract. These ethical decisions are real-life situations where they are forced to make on a daily basis. This is why it is ultimately important that all employee know the six steps to ethical decision making that the company uses.
Ethics is a branch of philosophy that deals with the moral principles and values that govern our behavior as human beings. It is important in the human experience that we are able to grasp the idea of our own ethical code in order to become the most sensible human beings. But in that process, can ethics be taught to us? Or later in a person’s life, can he or she teach ethics the way they learned it? It is a unique and challenging concept because it is difficult to attempt to answer that question objectively because everybody has his or her own sense of morality. And at the same time, another person could have a completely different set of morals. Depending on the state of the person’s life and how they have morally developed vary from one human
Business ethics are the core fundamentals of a business and are extremely important for organizations smooth and successful operation. It can have either positive impact by operating ethically or negative impact if they are caught up in any unethical situation or dilemma. Ethics has been defined as “study and philosophy of human conduct with an emphasis in determining the right and wrong” (Ferrell et.al, 2010). This case study will analyze Coca Cola for the ethical dilemmas they were involved in Belgium, and how the company responded to the issues.
This paper will examine this ethical dilemma further, including why it is an important issue...
Moral ethics is the belief that all human beings are born to know right from wrong. We come into this world as good people, but the temptations and challenges in life influence our mind set to as it will. Every person on Earth chooses if they’re to follow through with their life of good or go down the path of bad. “A person’s moral ethics” (unknown.)